Chantel Bivins
I am a results-driven communications professional with 25 years of experience specializing in relationship building, PR strategy, and social media management.
About
I am a results-driven communications professional with 25 years of experience specializing in relationship building, PR strategy, and social media management. I excel at developing strategic communication plans, managing cross-platform content, and executing high-impact campaigns for government, non-profit, and corporate clients. My passion lies in crafting compelling messages that engage diverse audiences and foster meaningful connections.
Throughout my career, I have led successful social media campaigns, managed website redesigns, and coordinated major events, always ensuring seamless communication among stakeholders. I enjoy bringing creativity and organization together to deliver impactful communications while continuously learning and adapting to new technologies and trends.
- 9 years' experience
- Joined August 2025
Industry experience
- Government
- Non-Profit Organization
- Media & Entertainment
- Professional Services
Work experience· 5 roles
Developed and executed internal communications plan for the DHS Operational Experimentation Program, enhancing stakeholder engagement. Authored and managed Requests for Information to facilitate connections between DHS end users, interagency partners, and technology innovators. Created and maintained an intranet site framework to document operational experimentation processes. Coordinated major events and supported operational exercises by managing logistics, schedules, and stakeholder communications.
Led the #WomenofNOAA social media campaign to expand visibility and engagement across all NOAA divisions. Managed the redesign and migration of NOAA websites ensuring full 508 compliance and modernized content. Produced NOAA WPO Annual Accomplishments Reports by coordinating inputs from multiple departments and designing the final layout. Created the first OWAQ/WPO quarterly newsletter and renovated the WPO intranet site to improve usability and content access.
Increased @NOAA_Research Twitter following by 15,000 and boosted website traffic by 10,000 within 3 months through targeted campaigns. Produced monthly NOAA Research newsletters focused on public education, weather awareness, and disaster preparedness. Planned and executed social media strategies to improve NOAA’s brand visibility and engagement.
Education
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