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I am a proactive and meticulous Virtual Assistant and Customer Support Specialist with over 8 years of experience in remote administrative support, HR coordination, inbox management, and social media marketing. I excel in email handling, client relations, scheduling, data management, and content creation. I am adept at working with global teams, managing multiple priorities, and delivering exceptional written communication in English. I have a proven ability to streamline operations, improve client satisfaction, and contribute to organizational growth in virtual and remote work environments. I enjoy leveraging my diverse skills to support businesses and help them thrive in digital and remote settings.…I am a proactive and meticulous Virtual Assistant and Customer Support Specialist with over 8 years of experience in remote administrative support, HR coordination, inbox management, and social media marketing. I excel in email handling, client relations, scheduling, data management, and content creation. I am adept at working with global teams, managing multiple priorities, and delivering exceptional written communication in English. I have a proven ability to streamline operations, improve client satisfaction, and contribute to organizational growth in virtual and remote work environments. I enjoy leveraging my diverse skills to support businesses and help them thrive in digital and remote settings.

Mehwish Khanum

Content Creator, Project Manager, Social Media Manager

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I am a proactive and meticulous Virtual Assistant and Customer Support Specialist with over 8 years of experience in remote administrative support, HR coordination, inbox management, and social media marketing. I excel in email handling, client relations, scheduling, data management, and content creation. I am adept at working with global teams, managing multiple priorities, and delivering exceptional written communication in English. I have a proven ability to streamline operations, improve client satisfaction, and contribute to organizational growth in virtual and remote work environments. I enjoy leveraging my diverse skills to support businesses and help them thrive in digital and remote settings.…I am a proactive and meticulous Virtual Assistant and Customer Support Specialist with over 8 years of experience in remote administrative support, HR coordination, inbox management, and social media marketing. I excel in email handling, client relations, scheduling, data management, and content creation. I am adept at working with global teams, managing multiple priorities, and delivering exceptional written communication in English. I have a proven ability to streamline operations, improve client satisfaction, and contribute to organizational growth in virtual and remote work environments. I enjoy leveraging my diverse skills to support businesses and help them thrive in digital and remote settings.

Available to hire

I am a proactive and meticulous Virtual Assistant and Customer Support Specialist with over 8 years of experience in remote administrative support, HR coordination, inbox management, and social media marketing. I excel in email handling, client relations, scheduling, data management, and content creation. I am adept at working with global teams, managing multiple priorities, and delivering exceptional written communication in English.

I have a proven ability to streamline operations, improve client satisfaction, and contribute to organizational growth in virtual and remote work environments. I enjoy leveraging my diverse skills to support businesses and help them thrive in digital and remote settings.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Virtual Assistant | CSR Manager | HR Coordinator | Inbox Manager at EricTon Elite Business LLC

August 31, 2025 - August 15, 2025

Managed a high-volume email inbox ensuring timely and accurate responses to client inquiries. Coordinated HR functions including recruitment support, onboarding, and employee communication. Delivered multi-channel customer service via email, live chat, and calls, maintaining a 95% client satisfaction rate. Created and scheduled social media content to boost brand visibility and engagement. Organized daily tasks, maintained calendars, and supported operational workflows for executives.

Virtual Assistant | CSR Manager | HR Coordinator | Inbox Manager at EricTon Elite Business LLC

August 1, 2025 - August 22, 2025

Managed a high-volume email inbox, ensuring 100% timely and accurate responses to client inquiries. Coordinated HR functions including recruitment support, onboarding, and employee communication. Delivered multi-channel customer service via email, live chat, and calls, maintaining a 95% client satisfaction rate. Created and scheduled social media content to enhance brand visibility and engagement. Organized daily tasks, maintained calendars, and supported operational workflows for executives.

Communication Manager at Media Man

December 31, 2024 - August 15, 2025

Developed and executed communication strategies for media campaigns and corporate messaging. Collaborated with cross-functional teams for consistent and impactful communication. Maintained media relations and produced engaging written content across platforms. Launched targeted social media campaigns, increasing audience engagement by 25%.

Communication Manager at Media Man

December 1, 2024 - August 22, 2025

Developed and executed communication strategies for media campaigns and corporate messaging. Collaborated with cross-functional teams to ensure consistent and impactful communication. Maintained media relations and produced engaging written content for various platforms. Launched targeted social media campaigns, increasing audience engagement by 25%.

Property Consultant at Self-Employed

December 31, 2021 - August 15, 2025

Negotiated property deals through online platforms. Maintained accurate listings database. Built long-term client relationships by providing transparent and professional service. Conducted market research to identify competitive pricing, resulting in a 15% increase in client referrals.

Property Consultant at Self-Employed

January 1, 2021 - August 22, 2025

Negotiated property deals with clients through online communication platforms. Maintained updated listings database and ensured accuracy of property details. Built long-term relationships with clients by providing transparent and professional service. Conducted market research to identify competitive pricing strategies, resulting in a 15% increase in client referrals.

Communication & Office Manager at Human Appeal International Organization

September 30, 2017 - August 15, 2025

Oversaw client communication channels and drafted reports while ensuring 100% confidentiality. Coordinated meetings, events, and operational activities to ensure smooth workflows. Prepared correspondence and maintained project documentation for stakeholders. Implemented improved filing and tracking systems, reducing data retrieval time by 20%.

Communication & Office Manager at Human Appeal International Organization

September 1, 2017 - August 22, 2025

Oversaw client communication channels, drafted reports, and managed sensitive data with 100% confidentiality compliance. Coordinated meetings, events, and operational activities to ensure smooth workflows. Prepared correspondence and maintained documentation for projects and stakeholder communication. Implemented improved filing and tracking systems, reducing data retrieval time by 20%.