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I am a passionate technical support specialist with over 2 years of experience assisting delivery partners and customers, providing efficient solutions and support for technology platforms. I have a solid knowledge background in databases and software development. Currently, I am studying BSc in Data and Software Engineering and offer high schedule flexibility to adapt to business needs within a remote environment. I aim to contribute my skills in technical support and customer service, leveraging my abilities in troubleshooting and communication to ensure effective technology assistance and customer satisfaction. I enjoy working collaboratively in teams and continuously improving my technical expertise.…I am a passionate technical support specialist with over 2 years of experience assisting delivery partners and customers, providing efficient solutions and support for technology platforms. I have a solid knowledge background in databases and software development. Currently, I am studying BSc in Data and Software Engineering and offer high schedule flexibility to adapt to business needs within a remote environment. I aim to contribute my skills in technical support and customer service, leveraging my abilities in troubleshooting and communication to ensure effective technology assistance and customer satisfaction. I enjoy working collaboratively in teams and continuously improving my technical expertise.

Kevin Santiago Mora Martínez

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I am a passionate technical support specialist with over 2 years of experience assisting delivery partners and customers, providing efficient solutions and support for technology platforms. I have a solid knowledge background in databases and software development. Currently, I am studying BSc in Data and Software Engineering and offer high schedule flexibility to adapt to business needs within a remote environment. I aim to contribute my skills in technical support and customer service, leveraging my abilities in troubleshooting and communication to ensure effective technology assistance and customer satisfaction. I enjoy working collaboratively in teams and continuously improving my technical expertise.…I am a passionate technical support specialist with over 2 years of experience assisting delivery partners and customers, providing efficient solutions and support for technology platforms. I have a solid knowledge background in databases and software development. Currently, I am studying BSc in Data and Software Engineering and offer high schedule flexibility to adapt to business needs within a remote environment. I aim to contribute my skills in technical support and customer service, leveraging my abilities in troubleshooting and communication to ensure effective technology assistance and customer satisfaction. I enjoy working collaboratively in teams and continuously improving my technical expertise.

Available to hire

I am a passionate technical support specialist with over 2 years of experience assisting delivery partners and customers, providing efficient solutions and support for technology platforms. I have a solid knowledge background in databases and software development. Currently, I am studying BSc in Data and Software Engineering and offer high schedule flexibility to adapt to business needs within a remote environment.

I aim to contribute my skills in technical support and customer service, leveraging my abilities in troubleshooting and communication to ensure effective technology assistance and customer satisfaction. I enjoy working collaboratively in teams and continuously improving my technical expertise.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Intermediate

Work Experience

Technical Support at Xtendo Group

January 31, 2025 - August 20, 2025

Provided guidance and technical support to delivery partners using company platforms. Resolved incidents and technical issues in real time. Assisted customers with service-related inquiries.

Technical Support at Xtendo Group

January 31, 2025 - August 15, 2025

Provided guidance and technical support to delivery partners using company platforms. Resolved incidents and technical issues in real time. Assisted customers with service-related inquiries.