I am a motivated and creative problem-solver with a strong eye for detail and a passion for design. Experienced in combining creativity with strategy through education and workplace placements, I bring communication, design, and content creation skills to every project. I am proactive and adaptable, eager to contribute fresh ideas to a dynamic team while continuing to grow personally and professionally. I have gained valuable experience in visual merchandising and content creation, helping increase engagement on social media platforms like Canva, TikTok, and Instagram by creating visuals to enhance in-store displays. I am adept at customer communication and providing positive customer experiences in fast-paced retail settings, while also developing strong product knowledge and teamwork skills.

Phoebe Fortune

I am a motivated and creative problem-solver with a strong eye for detail and a passion for design. Experienced in combining creativity with strategy through education and workplace placements, I bring communication, design, and content creation skills to every project. I am proactive and adaptable, eager to contribute fresh ideas to a dynamic team while continuing to grow personally and professionally. I have gained valuable experience in visual merchandising and content creation, helping increase engagement on social media platforms like Canva, TikTok, and Instagram by creating visuals to enhance in-store displays. I am adept at customer communication and providing positive customer experiences in fast-paced retail settings, while also developing strong product knowledge and teamwork skills.

Available to hire

I am a motivated and creative problem-solver with a strong eye for detail and a passion for design. Experienced in combining creativity with strategy through education and workplace placements, I bring communication, design, and content creation skills to every project. I am proactive and adaptable, eager to contribute fresh ideas to a dynamic team while continuing to grow personally and professionally.

I have gained valuable experience in visual merchandising and content creation, helping increase engagement on social media platforms like Canva, TikTok, and Instagram by creating visuals to enhance in-store displays. I am adept at customer communication and providing positive customer experiences in fast-paced retail settings, while also developing strong product knowledge and teamwork skills.

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Work Experience

Sales Assistant / Content Creator at Waitrose & John Lewis Partnership
January 1, 2025 - August 15, 2025
Supported customers on the shop floor and at checkout. Participated in stock checks and replenishment. Gained experience in visual merchandising and content creation.
Sales Assistant at Dunelm
January 1, 2023 - August 15, 2025
Delivered excellent customer service in a fast-paced retail setting. Handled financial transactions with accuracy and care. Assisted with stock replenishment and store representation.
Cashier & Plant Nurse at Garden Centre
January 1, 2024 - August 15, 2025
Processed in-store and phone orders professionally. Managed cash and card transactions. Provided front-of-desk service including order queries and customer support.
Cashier & Plant Nurse at Garden Centre
January 1, 2024 - September 3, 2025
Managed cash and card transactions, built strong product knowledge and developed customer communications skills by advising on plant care and sales.
Sales Assistant at Dunelm
January 1, 2023 - September 3, 2025
Developed communication and problem-solving skills, ensuring positive customer experiences in a fast-paced retail setting. Gained experience in visual presentation of products and customer engagement.
Sales Assistant at Waitrose & John Lewis Partnership
January 1, 2025 - September 3, 2025
Supported customers and assisted with sales duties, gaining valuable retail and customer service experience.

Education

GCSEs at Brookfield Community School
January 1, 2018 - January 1, 2023
A Levels at Barton Peveril College
January 1, 2023 - January 1, 2025
A Levels at Barton Peveril College
January 1, 2018 - January 1, 2023
Business, Design & Media at Phoebe Fortune College
January 1, 2023 - January 1, 2025

Qualifications

Duke of Edinburgh Award Grade 3
January 11, 2030 - August 15, 2025
Full UK driving licence
January 11, 2030 - August 15, 2025
Duke of Edinburgh Award Grade 3
January 11, 2030 - September 3, 2025
Piano Grade 3 (Studying 4)
January 11, 2030 - September 3, 2025
Full UK Driving Licence
January 11, 2030 - September 3, 2025

Industry Experience

Retail, Consumer Goods, Media & Entertainment, Education