I am a motivated and creative problem-solver with a strong eye for detail and a passion for design. Experienced in combining creativity with strategy through education and workplace placements, I bring communication, design, and content creation skills to every project. I am proactive and adaptable, eager to contribute fresh ideas to a dynamic team while continuing to grow personally and professionally. I have gained valuable experience in visual merchandising and content creation, helping increase engagement on social media platforms like Canva, TikTok, and Instagram by creating visuals to enhance in-store displays. I am adept at customer communication and providing positive customer experiences in fast-paced retail settings, while also developing strong product knowledge and teamwork skills.

Phoebe Fortune

I am a motivated and creative problem-solver with a strong eye for detail and a passion for design. Experienced in combining creativity with strategy through education and workplace placements, I bring communication, design, and content creation skills to every project. I am proactive and adaptable, eager to contribute fresh ideas to a dynamic team while continuing to grow personally and professionally. I have gained valuable experience in visual merchandising and content creation, helping increase engagement on social media platforms like Canva, TikTok, and Instagram by creating visuals to enhance in-store displays. I am adept at customer communication and providing positive customer experiences in fast-paced retail settings, while also developing strong product knowledge and teamwork skills.

Available to hire

I am a motivated and creative problem-solver with a strong eye for detail and a passion for design. Experienced in combining creativity with strategy through education and workplace placements, I bring communication, design, and content creation skills to every project. I am proactive and adaptable, eager to contribute fresh ideas to a dynamic team while continuing to grow personally and professionally.

I have gained valuable experience in visual merchandising and content creation, helping increase engagement on social media platforms like Canva, TikTok, and Instagram by creating visuals to enhance in-store displays. I am adept at customer communication and providing positive customer experiences in fast-paced retail settings, while also developing strong product knowledge and teamwork skills.

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Work Experience

Sales Assistant at Waitrose & John Lewis Partnership
January 1, 2025 - September 3, 2025
Supported customers and assisted with sales duties, gaining valuable retail and customer service experience.
Sales Assistant / Content Creator at Waitrose & John Lewis Partnership
January 1, 2025 - August 15, 2025
Supported customers on the shop floor and at checkout. Participated in stock checks and replenishment. Gained experience in visual merchandising and content creation.
Cashier & Plant Nurse at Garden Centre
January 1, 2024 - September 3, 2025
Managed cash and card transactions, built strong product knowledge and developed customer communications skills by advising on plant care and sales.
Cashier & Plant Nurse at Garden Centre
January 1, 2024 - August 15, 2025
Processed in-store and phone orders professionally. Managed cash and card transactions. Provided front-of-desk service including order queries and customer support.
Sales Assistant at Dunelm
January 1, 2023 - September 3, 2025
Developed communication and problem-solving skills, ensuring positive customer experiences in a fast-paced retail setting. Gained experience in visual presentation of products and customer engagement.
Sales Assistant at Dunelm
January 1, 2023 - August 15, 2025
Delivered excellent customer service in a fast-paced retail setting. Handled financial transactions with accuracy and care. Assisted with stock replenishment and store representation.

Education

GCSEs at Brookfield Community School
January 1, 2018 - January 1, 2023
A Levels at Barton Peveril College
January 1, 2023 - January 1, 2025
A Levels at Barton Peveril College
January 1, 2018 - January 1, 2023
Business, Design & Media at Phoebe Fortune College
January 1, 2023 - January 1, 2025

Qualifications

Duke of Edinburgh Award Grade 3
January 11, 2030 - August 15, 2025
Full UK driving licence
January 11, 2030 - August 15, 2025
Duke of Edinburgh Award Grade 3
January 11, 2030 - September 3, 2025
Piano Grade 3 (Studying 4)
January 11, 2030 - September 3, 2025
Full UK Driving Licence
January 11, 2030 - September 3, 2025

Industry Experience

Retail, Consumer Goods, Media & Entertainment, Education