I am highly motivated to take on new challenges and deepen my expertise while delivering meaningful contributions. I approach assigned responsibilities with a strong sense of ownership and precision, excelling in prioritization, task execution, and time management. I maintain flexibility to adapt to dynamic demands and ensure efficient workflow management. I foster a collaborative work environment valuing teamwork, mutual support, and collective success. My professional experience spans project and team management, graphic design, customer service, and coordination roles, while my passion for travel has enriched my cultural sensitivity and practical knowledge.

Martyna Dukielska

I am highly motivated to take on new challenges and deepen my expertise while delivering meaningful contributions. I approach assigned responsibilities with a strong sense of ownership and precision, excelling in prioritization, task execution, and time management. I maintain flexibility to adapt to dynamic demands and ensure efficient workflow management. I foster a collaborative work environment valuing teamwork, mutual support, and collective success. My professional experience spans project and team management, graphic design, customer service, and coordination roles, while my passion for travel has enriched my cultural sensitivity and practical knowledge.

Available to hire

I am highly motivated to take on new challenges and deepen my expertise while delivering meaningful contributions. I approach assigned responsibilities with a strong sense of ownership and precision, excelling in prioritization, task execution, and time management. I maintain flexibility to adapt to dynamic demands and ensure efficient workflow management.

I foster a collaborative work environment valuing teamwork, mutual support, and collective success. My professional experience spans project and team management, graphic design, customer service, and coordination roles, while my passion for travel has enriched my cultural sensitivity and practical knowledge.

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Language

English
Advanced
French
Beginner
Polish
Fluent

Work Experience

Head of Sales Support at Memories Vacations
June 1, 2023 - August 15, 2025
Led the sales support team at a certified Polish luxury travel tour operator. Prepared detailed travel guides, facilitated visa applications and formalities, compiled travel information for new destinations, designed travel documents and branding materials. Oversaw team operations including task delegation, recruitment, training, and calendar management. Maintained communication with international partners in English and Polish clients.
Receptionist at Crystal Suites, Cracow
June 1, 2021 - August 15, 2025
Managed booking portals and reservation systems for luxury apartments. Maintained guest relations, processed payments and invoices, provided customer service by resolving travel issues, transportation challenges, and recommending destinations to enhance company image.
Receptionist, Cabin Stewardess at Sea Chefs, Europe
September 1, 2019 - August 15, 2025
Serviced English-speaking clients on river cruise ships with an international team. Managed documentation flow between departments, upheld company image, and addressed special guest needs, cabin malfunctions, and emergency situations.

Education

Professional Certification at School of Graphic Design, Cracow
March 1, 2023 - March 1, 2024
Master's degree at Jagiellonian University, Cracow
October 1, 2019 - September 1, 2021
Bachelor’s degree at Jagiellonian University, Cracow
October 1, 2016 - June 1, 2019

Qualifications

C1 Advanced – Cambridge English
January 11, 2030 - August 15, 2025

Industry Experience

Travel & Hospitality, Media & Entertainment, Real Estate & Construction, Non-Profit Organization, Professional Services