I'm a friendly, organized professional who thrives in team settings and is passionate about visuals. I aim to build strong customer relationships and deliver high-quality design work that satisfies clients. I'm a quick learner who can multitask and approaches challenges with proactive problem-solving. I enjoy working in dynamic environments and take pride in delivering reliable, on-time results.

Hena Abhishek Shah

I'm a friendly, organized professional who thrives in team settings and is passionate about visuals. I aim to build strong customer relationships and deliver high-quality design work that satisfies clients. I'm a quick learner who can multitask and approaches challenges with proactive problem-solving. I enjoy working in dynamic environments and take pride in delivering reliable, on-time results.

Available to hire

I’m a friendly, organized professional who thrives in team settings and is passionate about visuals. I aim to build strong customer relationships and deliver high-quality design work that satisfies clients.

I’m a quick learner who can multitask and approaches challenges with proactive problem-solving. I enjoy working in dynamic environments and take pride in delivering reliable, on-time results.

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Work Experience

Freelance Graphic Designer at Wellnessnews Canada
June 1, 2024 - Present
Designed print and digital advertisements using Adobe Illustrator and Photoshop. Created layouts for newsletters from different regions within Canada. Edited articles and prepared newsletters for print using Adobe InDesign.
Head Receptionist at Quality Care Sports & Injury Clinic, Oakville
February 28, 2023 - August 15, 2025
Greeted and assisted patients with physiotherapy appointment scheduling via Jane App. Managed communication including answering phone calls and patient follow-ups. Assisted with advertising and promotion of clinic services on social media. Handled uploading patient reports and faxing assessments to Medical Doctors with required follow-ups.
Sales Associate at Laura Canada, Oakville
October 31, 2022 - August 15, 2025
Built customer relationships by applying clientele development tools. Promoted website, store CRM, loyalty programs, and marketing initiatives. Executed all point-of-sale procedures accurately and efficiently. Boosted sales through assessing customer needs and maintaining product knowledge of new arrivals and trends.
Art Instructor, Volunteer at ArtHouse Oakville
July 31, 2022 - August 15, 2025
Greeted parents and children and responded to inquiries by phone. Maintained personal contact details and COVID-19 policies. Led art and craft themed workshops for children. Managed inventory and supplies for workshops.
Freelance Graphic Designer at WellnessNews Canada
June 1, 2024 - Present
Designed print and digital advertisements using Adobe Illustrator & Photoshop; created newsletter layouts for regions across Canada; edited articles and prepared newsletters for print using Adobe InDesign.
Head Receptionist at Quality Care Sports & Injury Clinic, Oakville
February 1, 2023 - September 6, 2025
Greeted and assisted patients with scheduling physiotherapy appointments via Jane App; answered and returned calls, followed up on appointments; assisted with clinic advertising on social media; uploaded patient reports and faxed assessments to physicians with follow-ups.
Sales Associate at Laura Canada, Oakville
October 1, 2022 - September 6, 2025
Developed customer relationships using clientele development tools; promoted the website, store CRM, loyalty programs and marketing initiatives; executed POS procedures; drove sales by understanding customer needs and staying current on product knowledge.
Art Instructor, Volunteer at ArtHouse Oakville
July 1, 2022 - September 6, 2025
Greeted parents and kids, answered inquiries; maintained contact details and COVID policies; led workshops on art and craft themes for children; managed inventory and supplies for workshops.

Education

Diploma in Art Teacher’s Training at Sir J.J School of Arts, Mumbai, India
January 11, 2030 - October 1, 2020
Diploma in Applied Arts – Graphic Design at Sophia Polytechnic College, Mumbai, India
January 11, 2030 - March 1, 2012
Diploma in Art Teacher’s Training at Sir J.J School of Arts, Mumbai, India
January 11, 2030 - October 1, 2020
Diploma in Applied Arts – Graphic Design at Sophia Polytechnic College, Mumbai, India
January 11, 2030 - March 1, 2012

Qualifications

McGill Personal Finance Essentials Course
January 11, 2030 - August 15, 2025
McGill Personal Finance Essentials Course
January 11, 2030 - September 6, 2025

Industry Experience

Education, Consumer Goods, Media & Entertainment, Retail, Healthcare, Professional Services