Hi, I'm Omar Al Faddagh, a seasoned IT and Operations Leader with over 20 years of experience across retail systems, infrastructure, and digital marketing. I've successfully built and managed IT environments for large retail cooperatives, driving technology rollouts and automations that resulted in substantial revenue growth. I am also a bilingual professional fluent in Arabic and English, able to navigate diverse cultural and business environments with ease. Over the years, I've ventured into digital marketing leadership, directing multiple political campaigns and helping organizations strengthen their social media presence. Having founded and led my own trading company since 2016, I bring a dynamic blend of hands-on IT expertise, strategic marketing, and operational leadership to any role I take on. I am currently open to new opportunities in Milton, Ontario, Canada, and ready to contribute immediately as an IT/Operations Manager or Digital Marketing Manager.

Omar Al

Hi, I'm Omar Al Faddagh, a seasoned IT and Operations Leader with over 20 years of experience across retail systems, infrastructure, and digital marketing. I've successfully built and managed IT environments for large retail cooperatives, driving technology rollouts and automations that resulted in substantial revenue growth. I am also a bilingual professional fluent in Arabic and English, able to navigate diverse cultural and business environments with ease. Over the years, I've ventured into digital marketing leadership, directing multiple political campaigns and helping organizations strengthen their social media presence. Having founded and led my own trading company since 2016, I bring a dynamic blend of hands-on IT expertise, strategic marketing, and operational leadership to any role I take on. I am currently open to new opportunities in Milton, Ontario, Canada, and ready to contribute immediately as an IT/Operations Manager or Digital Marketing Manager.

Available to hire

Hi, I’m Omar Al Faddagh, a seasoned IT and Operations Leader with over 20 years of experience across retail systems, infrastructure, and digital marketing. I’ve successfully built and managed IT environments for large retail cooperatives, driving technology rollouts and automations that resulted in substantial revenue growth. I am also a bilingual professional fluent in Arabic and English, able to navigate diverse cultural and business environments with ease.

Over the years, I’ve ventured into digital marketing leadership, directing multiple political campaigns and helping organizations strengthen their social media presence. Having founded and led my own trading company since 2016, I bring a dynamic blend of hands-on IT expertise, strategic marketing, and operational leadership to any role I take on. I am currently open to new opportunities in Milton, Ontario, Canada, and ready to contribute immediately as an IT/Operations Manager or Digital Marketing Manager.

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Language

Arabic
Fluent
English
Fluent

Work Experience

Founder & Managing Director at KU Canadian General Trading
January 1, 2016 - Present
Founded and managed a trading company specializing in apparel import from China and Turkey, and online retail of Moroccan beauty oils since 2016. Directed digital operations for 11 parliamentary candidates, achieving 10 wins with a budget of USD 250,000. Managed digital and social media for multiple organizations and SMEs, growing social presence significantly. Supported startup launches and marketing initiatives in Kuwait.
IT & Public Relations Manager at Alsiddeeq Cooperative Society
February 28, 2025 - August 16, 2025
Managed procurement and installation of servers, PCs, network, and retail systems from November 2019 to February 2025. Executed automated stock-taking with barcode enforcement; founded the Digital Marketing Department in 2023. Launched e-commerce with delivery integration resulting in approximately USD 300,000 sales in 11 months. Handled 24/7 hotline, PR, events, vendor management, and CCTV installation.
IT & Public Relations Manager at Yarmouk Cooperative Society
January 31, 2016 - August 16, 2025
Oversaw rollout of IT infrastructure including computers, servers, networking, POS, and back office operations from 2003 until January 2016. Implemented Kuwait's first PDA-based automated inventory system and barcode scanning. Pioneered social media presence for the cooperative via Twitter, Instagram, and Facebook. Directed PR and community programs including events and clubs.
IT Manager at Khazain Investment Company
August 31, 2003 - August 16, 2025
Built IT infrastructure including computers, servers, and networking from 2002 to August 2003. Managed Arabic-language online trading platform for U.S. markets in coordination with vendor teams.
IT Specialist at International Turnkey Systems (ITS)
December 31, 2002 - August 16, 2025
Provided IT support and hardware repair for cooperative societies and contributed to setup of early web servers for Kuwait Finance House from 2000 to 2002. Developed and maintained an intranet portal supporting internal news and HR functions.
Office Manager (Part-time) at KU Canadian Export & Import
January 31, 2000 - August 16, 2025
Managed office operations while studying from 1997 to January 2000. Produced corporate booklets, handled invoicing, coordinated with shipping companies, and provided translation services for international clients.

Education

High School Diploma at St. Catharines, Ontario, Canada
January 11, 2030 - January 1, 1997
Business Studies (approx. 1 year) at Niagara College
January 11, 2030 - August 16, 2025
Computer Programming (3 courses) at Niagara College
January 11, 2030 - August 16, 2025
Computer Network Systems Specialist at Connect Institute of Technology, St. Catharines
January 1, 2000 - August 16, 2025

Qualifications

Microsoft MCSE exam attempt
January 1, 2000 - August 16, 2025
CompTIA A+ exam attempt
January 1, 2000 - August 16, 2025

Industry Experience

Retail, Wholesale & Distribution, Professional Services, Media & Entertainment, Government