Tyler Cohenour

Managed and updated the company's social media profiles, particularly Facebook, maintaining consistent engagement and brand presence. Assisted in creating, implementing, and monitoring Facebook advertising campaigns. Enhanced advertising effectiveness, identified optimal demographics, implemented promotional hooks like 'Buy One Get One Free', executed geofencing strategies, and promoted businesses on Instagram and Twitter to boost brand visibility and follower growth.

Managed and expanded social media presence for the band and personal brand on TikTok and Instagram, driving increased audience engagement and brand awareness. Integrated content strategy with SEO insights, focusing on keyword-rich content to drive traffic. Achieved substantial follower growth, including 80K followers on Instagram and 100K on TikTok since 2022.

Responded to inbound sales inquiries and customer service calls, providing detailed product information and addressing customer concerns about wellness supplements. Developed and maintained customer relationships to encourage repeat business and loyalty. Led direct phone sales and customer service efforts that boosted revenue and improved client satisfaction. Managed orders on Shopify to ensure timely delivery. Met and exceeded sales and outbound call quotas, initiating outbound calls to drive product sales.