On-Call Waitress at Mommydal Catering Services

Delivered high-quality service to over 200 guests per event, maintaining a 98% satisfaction rate through attentive customer care. Resolved guest concerns promptly to ensure smooth event flow and prevent escalations. Coordinated with a team of 10+ to manage simultaneous service tasks under tight timelines. Provided professional table service for large-scale functions hosting 100–300 attendees. Handled special requests and dietary needs with zero errors reported. Assisted in post-event feedback collection to improve service delivery.

Apprentice Crew at 2GO Travel

Maintained cleanliness and order in guest areas, ensuring rooms met quality standards before check-in. Assisted guests during check-in and check-out, answered inquiries, and provided directions and travel information. Supported the sales team by welcoming walk-in clients, explaining packages, and assisting with booking transactions. Served meals and beverages to passengers, handled special requests, and maintained service efficiency during peak hours. Gained hands-on experience in hospitality operations, developing adaptability, teamwork, and strong customer service skills.

On-Call Waitress at Apple Catering and Events

Provided excellent customer service in event settings. Assisted in food and beverage service, handled special requests, and ensured efficient service delivery during busy periods.

On-Call Waitress at Mommydal Catering Services

Assisted guests with check-in, inquiries, and reservations, ensuring smooth service.

Owner / Online Business Manager at Launched and Managed Online Thrift Shops (Women's Apparel)

Launched and managed online thrift shops; handled product sourcing, social media marketing, customer inquiries, and order fulfillment. Used Facebook Marketplace to drive sales and customer engagement.

Owner / Manager at Select and Collect Thrift Shop

Thrift shop owner/manager responsible for online sales and customer engagement.

Manager - Online Sales at The Vape Cloud

Managed online sales of vape products through social media platforms; provided customer support, order tracking, and product recommendations. Increased customer retention by ensuring timely delivery and clear communication. Coordinated with a 10+ member team under tight timelines.

Virtual Assistant at The Vape Cloud

Email & Calendar Management; Data Entry; File Organization; Research; Customer Support (Inbound & Outbound); Live Chat & Email Support; Conflict Resolution.

Owner / Micro-Lending Service at G Cash Loan

Provides small-scale digital lending services through G Cash; manages loan applications, repayment tracking, and client communication; maintains accurate records to ensure smooth cash flow.

Launched and manage an online thrift shop specializing in women's apparel. Handled product sourcing, social media marketing, customer inquiries, and order fulfillment. Used Facebook Marketplace to drive sales and customer engagement. Selected and collected thrift shop inventory.

Owner / Online Business Manager at The Vape Cloud

Manage online sales of vape products through social media platforms. Provide customer support, order tracking, and product recommendations. Increase customer retention by ensuring timely delivery and clear communication.

Owner / Micro-Lending Service at G Cash Loan

Provides small-scale digital lending services through G Cash. Manage loan applications, repayment tracking, and client communication. Maintain accurate records to ensure smooth cash flow.

Owner / Online Business Manager at Select and Collect Thrift Shop

Launched and managed an online thrift shop specializing in women's apparel. Handled product sourcing, social media marketing, customer inquiries, and order fulfillment. Used Facebook Marketplace to drive sales and customer engagement.

Owner / Online Business Manager at The Vape Cloud

Manage online sales of vape products through social media platforms. Provide customer support, order tracking, and product recommendations. Increase customer retention by ensuring timely delivery and clear communication.

Owner / Micro-Lending Service at G Cash Loan

Provides small-scale digital lending services through G Cash. Manage loan applications, repayment tracking, and client communication. Maintain accurate records to ensure smooth cash flow.

On-Call Waitress at Mommydal Catering Services

Provided on-call wait service for catering events; assisted guests with check-in, inquiries, and reservations; coordinated with staff to maintain efficiency under high-pressure conditions. Served 200+ guests per event with 98% satisfaction; resolved concerns promptly to ensure smooth operations.