Available to hire
Hi, I’m Natasha Percy, an experienced Communications Officer based in Exeter. I have a strong background in delivering clear, engaging content across various channels, including social media, internal communications, and public relations. I enjoy transforming complex technical information into accessible messages that resonate with diverse audiences.
Over the years, I’ve developed my skills working with notable organizations in the energy and meteorological sectors. I am passionate about building strong stakeholder relationships and optimising communication workflows to contribute to successful campaigns and brand alignment.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Work Experience
Operational Communications Assistant at EDF Energy
April 30, 2025 - August 18, 2025Created and edited visual content using Canva and Adobe Acrobat for engaging graphics, presentations and external communication. Developed clear and professional written communications, including emails and letters for internal and external stakeholders. Managed stakeholder relationships, collaborating with internal teams and external partners to ensure aligned messaging. Applied industry knowledge to translate technical energy updates into accessible, audience-friendly content.
Crew Member at FatFace
January 31, 2024 - August 18, 2025Delivered excellent customer service, addressing customer queries and resolving issues which led to high customer satisfaction. Supported daily retail operations, including merchandising and maintaining store presentation standards.
Communications Assistant at Met Office
September 30, 2023 - August 18, 2025Progressed from apprentice to Communications Assistant, gaining significant experience in PR and communications. Managed social media channels including Twitter, Facebook, and LinkedIn, increasing audience engagement through targeted content. Authored and published blog posts, press releases, and web content, simplifying complex weather data for broad public understanding. Contributed to communication campaign development ensuring consistent messaging aligned with brand goals. Created and executed communication plans, optimising team workflow and content delivery.
Customer Service Assistant at Tesco
August 31, 2021 - August 18, 2025Accurately processed transactions as a cashier, ensuring a balanced till and a smooth customer experience. Managed inventory and restocked shelves to maintain product availability and enhance customer satisfaction. Provided exceptional customer service by assisting customers with queries and recommendations.
Education
GCSE & A-Level at Exmouth Community College
January 1, 2008 - January 1, 2015BA in English Literature & Creative Writing at Bath Spa University
January 1, 2016 - January 1, 2019Level 3 Foundation Certificate at Chartered Institute of Marketing (CIM)
January 1, 2019 - August 18, 2025Level 4 Apprenticeship in PR & Communications – Distinction at GCS/JGA Group
January 1, 2021 - January 1, 2023Qualifications
Level 3 Foundation Certificate
January 1, 2019 - August 18, 2025Level 4 Apprenticeship in PR & Communications – Distinction
January 1, 2021 - January 1, 2023Industry Experience
Energy & Utilities, Retail, Government
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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