Available to hire

Language

French
Fluent
English
Fluent
Arabic
Fluent
Turkish
Fluent
Spanish; Castilian
Intermediate

Work Experience

Junior Consultant at Lycianc Clinic & Lions Club
January 1, 2019 - Present
Handled outbound and inbound sales calls, strengthened customer-centric approaches through consultative selling to ensure long-term client satisfaction and loyalty. Led conversion and nurture through strategic communication, closed sales via effective negotiation, applied targeted communication and psychology, and boosted customer conversion rate by 30%. Identified and converted new business opportunities contributing to revenue growth and market expansion. Managed social media and community growing audience engagement and interactions by 20%. Planned and executed Meta Ads with focus on performance analysis and optimization. Implemented SEO strategies, increasing the clinic's website organic traffic by 31% in 5 months. Created trendy, high-engaging social media content including Instagram reels, TikTok and promotional videos. Grew followers by 29% targeting English and Arabic speaking audiences. Acted as translator and coordinator for foreign patients, handling medical translations and

Education

Master Of Business Administration at IHEC Carthage
January 1, 2022 - January 1, 2024
Bachelor Of Marketing at Mediterranee University
January 1, 2019 - January 1, 2022
Bachelor in Marketing at HEC Carthage
January 1, 2019 - January 1, 2022
Master in Business Administration (Marketing) at HEC Carthage
January 1, 2022 - January 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Professional Services, Media & Entertainment, Education