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I am an experienced UX Designer and Financial Analyst with a background in both user experience design and financial management. Currently, I work at the Ministry of Children, Community, and Social Services, where I conduct user research, develop design prototypes, and lead workshops to improve accessibility and usability of data analytics portals. I am passionate about creating inclusive, user-friendly digital experiences and am proficient in various design and analysis tools. With a Master’s degree in User Experience Design from the University of Toronto and a Bachelor’s in Accounting and Financial Management from the University of Waterloo, I bring a unique blend of analytical thinking and creative problem-solving to my work. As a trilingual professional fluent in English, French, and Cantonese, I enjoy collaborating across teams and contributing to cross-functional projects in both government and corporate environments.…I am an experienced UX Designer and Financial Analyst with a background in both user experience design and financial management. Currently, I work at the Ministry of Children, Community, and Social Services, where I conduct user research, develop design prototypes, and lead workshops to improve accessibility and usability of data analytics portals. I am passionate about creating inclusive, user-friendly digital experiences and am proficient in various design and analysis tools. With a Master’s degree in User Experience Design from the University of Toronto and a Bachelor’s in Accounting and Financial Management from the University of Waterloo, I bring a unique blend of analytical thinking and creative problem-solving to my work. As a trilingual professional fluent in English, French, and Cantonese, I enjoy collaborating across teams and contributing to cross-functional projects in both government and corporate environments.

Jessica Kuo

UX Designer, Video Editor, Product Designer, +1

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I am an experienced UX Designer and Financial Analyst with a background in both user experience design and financial management. Currently, I work at the Ministry of Children, Community, and Social Services, where I conduct user research, develop design prototypes, and lead workshops to improve accessibility and usability of data analytics portals. I am passionate about creating inclusive, user-friendly digital experiences and am proficient in various design and analysis tools. With a Master’s degree in User Experience Design from the University of Toronto and a Bachelor’s in Accounting and Financial Management from the University of Waterloo, I bring a unique blend of analytical thinking and creative problem-solving to my work. As a trilingual professional fluent in English, French, and Cantonese, I enjoy collaborating across teams and contributing to cross-functional projects in both government and corporate environments.…I am an experienced UX Designer and Financial Analyst with a background in both user experience design and financial management. Currently, I work at the Ministry of Children, Community, and Social Services, where I conduct user research, develop design prototypes, and lead workshops to improve accessibility and usability of data analytics portals. I am passionate about creating inclusive, user-friendly digital experiences and am proficient in various design and analysis tools. With a Master’s degree in User Experience Design from the University of Toronto and a Bachelor’s in Accounting and Financial Management from the University of Waterloo, I bring a unique blend of analytical thinking and creative problem-solving to my work. As a trilingual professional fluent in English, French, and Cantonese, I enjoy collaborating across teams and contributing to cross-functional projects in both government and corporate environments.

Available to hire

I am an experienced UX Designer and Financial Analyst with a background in both user experience design and financial management. Currently, I work at the Ministry of Children, Community, and Social Services, where I conduct user research, develop design prototypes, and lead workshops to improve accessibility and usability of data analytics portals. I am passionate about creating inclusive, user-friendly digital experiences and am proficient in various design and analysis tools.

With a Master’s degree in User Experience Design from the University of Toronto and a Bachelor’s in Accounting and Financial Management from the University of Waterloo, I bring a unique blend of analytical thinking and creative problem-solving to my work. As a trilingual professional fluent in English, French, and Cantonese, I enjoy collaborating across teams and contributing to cross-functional projects in both government and corporate environments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

French

Advanced

Work Experience

UX Designer at Ministry of Children, Community, and Social Services

May 1, 2024 - Present

Conduct user research including surveys and interviews to understand user needs and improve the division’s data analytics portal. Assess and enhance usability and accessibility of Power BI dashboards by redesigning information architecture and data visualizations. Designed wireframes and prototypes using Figma for Child and Family Data Service Portal and Power BI Toolkit Template. Led wireframing workshops with developers and business analysts to align design with feasibility and organizational goals. Worked within a cross-functional agile team to iterate designs based on feedback, presented demos and reports to diverse stakeholders, and developed a SharePoint website with accessibility considerations. Conducted various types of usability testing to refine product quality.

Financial Analyst, Operations (for Johnson & Johnson Inc.) at Compass Group Canada

February 29, 2024 - August 18, 2025

Maintained integrity of accounting information by managing transactions such as monthly accruals and tracking purchase order spend. Performed detailed variance analysis between actuals, budgets, and forecasts with minimal deviations to ensure client satisfaction. Prepared monthly financial reports for multiple client sites and the online store, managing revenue of over $500k per month per site. Developed annual forecasts and budgets achieving 1% yearly saving. Collaborated cross-functionally with teams to optimize operational performance, contributing to revenues between $6M to $7M.

Audit Associate, Junior Tax Specialist at Fuller Landau LLP

April 1, 2020 - August 18, 2025

Performed similar duties as above during a second engagement period, reinforcing skills in review engagements, tax preparation, and client communications.

Audit Associate, Junior Tax Specialist at Fuller Landau LLP

May 1, 2019 - August 18, 2025

Performed review and compilation engagements for privately held companies by inquiring management and gathering evidence for assurance purposes. Prepared various personal, corporate, trust, partnership, and HST tax returns and tax slips. Communicated with clients to maximize tax savings and ensured mathematical accuracy of financial statements.