Available to hire
I am a dynamic Business Development Manager with a strong passion for empowering teams, enhancing sales and marketing effectiveness, and driving revenue growth. I am eager to bring extensive skills and experience to a prestigious multinational company, contributing to its success. Enthusiastic about the opportunity to join and excel within your team, leveraging my expertise for mutual growth and achievement.
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Arabic
Fluent
English
Advanced
Work Experience
Voice Chat Team Leader - Content Director at TalkTalk Voice Chat, China
March 1, 2024 - PresentLed the development and execution of content strategies for mobile applications, enhancing user engagement and retention. Oversaw content creation, curation, and optimization aligned with brand voice and target audience preferences. Collaborated with design and development teams to integrate content for optimal user experience. Analyzed user feedback and performance metrics to refine content strategies and fostered creativity and innovation within the content team.
Business Development Manager at Mico World, Cairo, Egypt
January 31, 2024 - August 19, 2025Identified and pursued new business opportunities within the mobile application sector to drive revenue growth. Developed and maintained strong client relationships aligned with their needs and business objectives. Collaborated with cross-functional teams to create innovative strategies for mobile app marketing and user acquisition. Conducted market research and competitive analysis to inform product development and positioning. Delivered presentations and proposals effectively communicating the value proposition.
Regional Business Development Manager Asia at Asia Innovations HK Limited, Cairo, Egypt
May 31, 2023 - August 19, 2025Identified and pursued new business opportunities within the mobile application sector to drive revenue growth. Developed and maintained strong client relationships, ensuring alignment with their needs and business objectives. Collaborated with cross-functional teams to create innovative strategies for mobile app marketing and user acquisition. Conducted market research and competitive analysis to inform product development and positioning. Delivered presentations and proposals to stakeholders effectively communicating the value proposition of mobile solutions.
Sales Executive at Jumia, Cairo, Egypt
October 1, 2019 - August 19, 2025Prepared monthly plans to achieve sales targets. Monitored Telesales team daily to ensure high-quality standards. Collaborated with colleagues to help achieve company goals. Followed up with current customers to ensure satisfaction with services. Onboarded new customers and implemented consistency processes.
Account Manager at Fetchr, Cairo, Egypt
April 30, 2019 - August 19, 2025Managed inbound customers ensuring high satisfaction and service quality.
Inbound Customer Service Representative at Fetchr, Cairo, Egypt
August 1, 2018 - August 19, 2025Provided inbound customer service and support.
Outbound Customer Service Representative at Fetchr, Cairo, Egypt
March 31, 2018 - August 19, 2025Handled outbound customer service operations.
Survey Engineer at Wadi Degla Contracting Company, Cairo, Egypt
June 30, 2017 - August 19, 2025Created maps and graphs using GIS software and related equipment. Selected control points using GPS technology. Utilized surveying equipment like total stations, GPS units, and optical levels. Performed calculations to prepare residential lot permits and as-built plans for township approval. Operated surveying instruments including prisms, theodolites, and electronic distance measuring equipment.
Safety Officer at Schlumberger, Hurghada, Egypt
December 31, 2014 - August 19, 2025Planned, implemented, and oversaw employee safety measures. Ensured company compliance with Occupational Health and Safety guidelines.
Voice Chat VIB Team Leader - Content Director at TalkTalk Voice Chat, China
March 1, 2024 - PresentLed the development and execution of content strategies for mobile applications to enhance user engagement and retention. Oversaw content creation, curation, and optimization ensuring alignment with brand voice and target audience preferences. Collaborated closely with design and development teams to integrate content seamlessly within the app interface for an optimal user experience. Analyzed user feedback and performance metrics to refine content strategies and drive continuous improvement. Managed a team of content creators, providing guidance and support to foster creativity and innovation in mobile content production.
Business Development Manager at Micoworld, Cairo, Egypt
January 31, 2024 - August 19, 2025Identified and pursued new business opportunities within the mobile application sector to drive revenue growth. Developed and maintained strong relationships with clients ensuring alignment with their needs and business objectives. Collaborated with cross-functional teams to create innovative strategies for mobile app marketing and user acquisition. Conducted market research and competitive analysis to inform product development and positioning. Delivered presentations and proposals to stakeholders, effectively communicating the value proposition of mobile solutions.
Regional Business Development Manager Asia at Asia Innovations HK Limited, Cairo, Egypt
May 31, 2023 - August 19, 2025Identified and pursued new business opportunities within the mobile application sector to drive revenue growth. Developed and maintained strong relationships with clients, ensuring alignment with their needs and business objectives. Collaborated with cross-functional teams to create innovative strategies for mobile app marketing and user acquisition. Conducted market research and competitive analysis to inform product development and positioning. Delivered presentations and proposals to stakeholders, effectively communicating the value proposition of mobile solutions.
Sales Executive at Jumia, Cairo, Egypt
October 31, 2019 - August 19, 2025Prepared monthly plans to achieve targets. Managed daily follow-ups with telesales team to ensure high-quality standards in calls. Worked closely with colleagues to help the company achieve its goals. Followed up with current customers to ensure satisfaction with services. Acquired new customers and implemented customer consistency.
Account Manager at Fetchr, Cairo, Egypt
April 30, 2019 - August 19, 2025Served as account manager maintaining client relationships and ensuring business objectives are met.
Inbound Customer Service Representative at Fetchr, Cairo, Egypt
August 31, 2018 - August 19, 2025Handled inbound customer service inquiries effectively and professionally.
Outbound Customer Service Representative at Fetchr, Cairo, Egypt
March 31, 2018 - August 19, 2025Managed outbound customer service operations to ensure client satisfaction.
Survey Engineer at Wadi Degla Contracting Company, Cairo, Egypt
June 30, 2017 - August 19, 2025Created maps and graphs using GIS software and related equipment. Selected control points using GPS. Utilized surveying equipment including total stations, GPS units, data collectors, and optical levels. Performed calculations necessary to prepare individual residential lot permits and as-built plans for township approval. Adjusted and operated surveying instruments such as prisms, theodolites, and electronic distance-measuring equipment.
Safety Officer at Schlumberger, Hurghada, Egypt
December 31, 2014 - August 19, 2025Responsible for planning, implementing, and overseeing the company's employee safety at work. Ensured company compliance with Occupational Health and Safety (OHS) guidelines.
Education
Diploma Engineering Survey at Egyptian Survey Authority
January 1, 2012 - January 1, 2014Bachelor at Social Work Institute, Cairo, Egypt
January 1, 2011 - January 1, 2013High School Diploma at AL Amin al Rae'el Language School
January 1, 2008 - January 1, 2009Engineering Survey Diploma at Egyptian Survey Authority
January 1, 2014 - December 31, 2014Bachelor at Social Work Institute, Cairo
January 1, 2013 - December 31, 2013High School Diploma at Al Amina Al Rae'el Language School, Cairo
January 1, 2009 - December 31, 2009Qualifications
AutoCAD, Autodesk
January 1, 2015 - August 19, 2025GPS Techniques & Civil
February 1, 2014 - August 19, 2025Skills Development & Women Rights Protection, UNICEF
December 1, 2013 - August 19, 2025ICDL Course
January 11, 2030 - August 19, 2025English Course, Greek Campus
May 1, 2011 - August 19, 2025AutoCAD Course
January 1, 2015 - August 19, 2025GPS Techniques & Civil 3D Max, Logistics Authority
February 1, 2014 - August 19, 2025Skills Development & Women Rights Protection, UNICEF
December 1, 2013 - August 19, 2025ICDL Course
January 11, 2030 - August 19, 2025English Course, Greek Campus
May 1, 2011 - August 19, 2025Industry Experience
Software & Internet, Media & Entertainment, Retail, Professional Services, Transportation & Logistics, Telecommunications
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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