I am a motivated and adaptable professional with strong communication, problem-solving, and technical skills. I have substantial experience in customer support, online tutoring, and freelance project work, which enables me to assist clients effectively and with a personal touch. I am a quick learner and comfortable working independently or collaboratively in a team environment. Currently, I provide conversational English lessons to international learners, helping them build confidence and adapt to their learning styles. I have also handled inbound calls and chat support, assisting with billing, account troubleshooting, and technical support. Additionally, I offer transcription, research, and data entry services as a reliable freelance virtual assistant.

Ethan Nderitu

I am a motivated and adaptable professional with strong communication, problem-solving, and technical skills. I have substantial experience in customer support, online tutoring, and freelance project work, which enables me to assist clients effectively and with a personal touch. I am a quick learner and comfortable working independently or collaboratively in a team environment. Currently, I provide conversational English lessons to international learners, helping them build confidence and adapt to their learning styles. I have also handled inbound calls and chat support, assisting with billing, account troubleshooting, and technical support. Additionally, I offer transcription, research, and data entry services as a reliable freelance virtual assistant.

Available to hire

I am a motivated and adaptable professional with strong communication, problem-solving, and technical skills. I have substantial experience in customer support, online tutoring, and freelance project work, which enables me to assist clients effectively and with a personal touch. I am a quick learner and comfortable working independently or collaboratively in a team environment.

Currently, I provide conversational English lessons to international learners, helping them build confidence and adapt to their learning styles. I have also handled inbound calls and chat support, assisting with billing, account troubleshooting, and technical support. Additionally, I offer transcription, research, and data entry services as a reliable freelance virtual assistant.

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Work Experience

Online English Tutor at Cambly
January 1, 2023 - Present
Provided conversational English lessons to international learners, helping students build confidence in speaking and listening skills. Adapted sessions to meet different learning styles, enabling personalized learning experiences.
Customer Service Representative at Conduent
January 1, 2023 - August 19, 2025
Handled inbound calls and chat support for U.S. clients, assisting with billing, account troubleshooting, and technical support. Consistently met quality assurance and performance goals through attentive and efficient service.
Freelance Writer & Virtual Assistant at Upwork / Fiverr
January 1, 2020 - Present
Completed transcription, research, and data entry tasks for clients worldwide. Delivered accurate projects under strict deadlines and maintained 5-star ratings through reliability and attention to detail.

Education

Bachelor of Science in Health Sciences at Iowa State University
January 11, 2030 - January 1, 2022
High School Diploma at Valley High School
January 11, 2030 - January 1, 2018

Qualifications

Google Digital Garage – Digital Marketing Basics
January 11, 2030 - August 19, 2025
LinkedIn Learning – Customer Service Foundations
January 11, 2030 - August 19, 2025

Industry Experience

Education, Professional Services, Software & Internet

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