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I am a friendly and service-oriented professional with a strong background in client communication, problem resolution, and administrative support. I excel in building rapport with diverse clientele, managing sensitive information discreetly, and delivering positive, solution-driven experiences. With a strong attention to detail and multitasking abilities, I am dedicated to creating positive and reassuring experiences that support customer confidence and satisfaction. My warm and approachable demeanor allows me to work effectively in various marketing and client-facing roles, helping organizations grow their brand and customer relations.…I am a friendly and service-oriented professional with a strong background in client communication, problem resolution, and administrative support. I excel in building rapport with diverse clientele, managing sensitive information discreetly, and delivering positive, solution-driven experiences. With a strong attention to detail and multitasking abilities, I am dedicated to creating positive and reassuring experiences that support customer confidence and satisfaction. My warm and approachable demeanor allows me to work effectively in various marketing and client-facing roles, helping organizations grow their brand and customer relations.

Rhea Malhotra

Social Media Freelancer, Marketing Strategist, Content Creator, +2

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I am a friendly and service-oriented professional with a strong background in client communication, problem resolution, and administrative support. I excel in building rapport with diverse clientele, managing sensitive information discreetly, and delivering positive, solution-driven experiences. With a strong attention to detail and multitasking abilities, I am dedicated to creating positive and reassuring experiences that support customer confidence and satisfaction. My warm and approachable demeanor allows me to work effectively in various marketing and client-facing roles, helping organizations grow their brand and customer relations.…I am a friendly and service-oriented professional with a strong background in client communication, problem resolution, and administrative support. I excel in building rapport with diverse clientele, managing sensitive information discreetly, and delivering positive, solution-driven experiences. With a strong attention to detail and multitasking abilities, I am dedicated to creating positive and reassuring experiences that support customer confidence and satisfaction. My warm and approachable demeanor allows me to work effectively in various marketing and client-facing roles, helping organizations grow their brand and customer relations.

Available to hire

I am a friendly and service-oriented professional with a strong background in client communication, problem resolution, and administrative support. I excel in building rapport with diverse clientele, managing sensitive information discreetly, and delivering positive, solution-driven experiences. With a strong attention to detail and multitasking abilities, I am dedicated to creating positive and reassuring experiences that support customer confidence and satisfaction. My warm and approachable demeanor allows me to work effectively in various marketing and client-facing roles, helping organizations grow their brand and customer relations.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Social Media Coordinator (freelance) at Remote

February 1, 2025 - Present

Created and managed engaging content for multiple social media platforms, increasing audience engagement and brand awareness. Developed and executed content strategies tailored to clients’ goals, ensuring brand consistency and optimized messaging. Edited and optimized video content using Adobe Premiere Pro and Canva to maximize reach and engagement. Conducted market research and analyzed trends to develop data-driven content strategies.

Marketing and Sales Coordinator (contract) at Mainland Motors, Surrey, BC

May 31, 2025 - August 19, 2025

Managed content creation and distribution across Meta Ads and Google platforms, aligning visuals and messaging with seasonal campaigns. Collaborated with internal departments to coordinate customer events, ensuring smooth execution and consistent branding. Monitored KPIs and compiled performance reports to improve campaign ROI and streamline future planning.

Administrative Assistant (full-time) at CS Immigration, Calgary, AB

March 1, 2025 - August 19, 2025

Provided front-line client support by managing walk-ins and phone inquiries with professionalism and empathy. Assisted with scheduling, document preparation, and follow-ups to ensure clients remained informed and well-supported throughout the process. Addressed client concerns and helped resolve issues by assessing individual situations and coordinating appropriate next steps with internal teams.

Lead Cashier (part-time) at Old Navy, Gap Inc., Calgary, AB

February 29, 2024 - August 19, 2025

Handled cash, debit, and credit transactions accurately in a high-volume retail environment. Opened and closed cash registers, balanced tills, and prepared final deposits in line with store procedures. Resolved customer concerns with professionalism and care, turning challenges into positive experiences. Promoted store loyalty programs and supported sales through upselling and engaging customer service.

Marketing Coordinator (full-time) at Social Tab, New Delhi, India

July 1, 2022 - August 19, 2025

Led market research initiatives and created structured reports to support campaign strategy. Coordinated project deliverables and timelines across creative and client teams. Helped build seasonal marketing calendars and promotional plans with attention to retail activation timelines.