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Hi, I'm Brandon Thompson, a dedicated professional with a blend of technical support and creative design experience. I specialize in providing IT field support for retail technology deployments while leveraging my skills in graphic and motion design to deliver compelling visual content. My background includes hands-on installations, troubleshooting retail IT hardware, and providing excellent end-user support across multiple platforms. In addition to my IT expertise, I've been a freelance motion and graphic designer since 2010, working on a variety of projects including social media content, branding, catalog layouts, and product photography. I am passionate about combining creativity with technology to help businesses communicate effectively and enhance their customers' experience.…Hi, I'm Brandon Thompson, a dedicated professional with a blend of technical support and creative design experience. I specialize in providing IT field support for retail technology deployments while leveraging my skills in graphic and motion design to deliver compelling visual content. My background includes hands-on installations, troubleshooting retail IT hardware, and providing excellent end-user support across multiple platforms. In addition to my IT expertise, I've been a freelance motion and graphic designer since 2010, working on a variety of projects including social media content, branding, catalog layouts, and product photography. I am passionate about combining creativity with technology to help businesses communicate effectively and enhance their customers' experience.

Brandon Thompson

Graphic Designer, Photographer, Motion Graphic Designer, +1

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Hi, I'm Brandon Thompson, a dedicated professional with a blend of technical support and creative design experience. I specialize in providing IT field support for retail technology deployments while leveraging my skills in graphic and motion design to deliver compelling visual content. My background includes hands-on installations, troubleshooting retail IT hardware, and providing excellent end-user support across multiple platforms. In addition to my IT expertise, I've been a freelance motion and graphic designer since 2010, working on a variety of projects including social media content, branding, catalog layouts, and product photography. I am passionate about combining creativity with technology to help businesses communicate effectively and enhance their customers' experience.…Hi, I'm Brandon Thompson, a dedicated professional with a blend of technical support and creative design experience. I specialize in providing IT field support for retail technology deployments while leveraging my skills in graphic and motion design to deliver compelling visual content. My background includes hands-on installations, troubleshooting retail IT hardware, and providing excellent end-user support across multiple platforms. In addition to my IT expertise, I've been a freelance motion and graphic designer since 2010, working on a variety of projects including social media content, branding, catalog layouts, and product photography. I am passionate about combining creativity with technology to help businesses communicate effectively and enhance their customers' experience.

Available to hire

Hi, I’m Brandon Thompson, a dedicated professional with a blend of technical support and creative design experience. I specialize in providing IT field support for retail technology deployments while leveraging my skills in graphic and motion design to deliver compelling visual content. My background includes hands-on installations, troubleshooting retail IT hardware, and providing excellent end-user support across multiple platforms.

In addition to my IT expertise, I’ve been a freelance motion and graphic designer since 2010, working on a variety of projects including social media content, branding, catalog layouts, and product photography. I am passionate about combining creativity with technology to help businesses communicate effectively and enhance their customers’ experience.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Retail Operations and Deployment Analyst/Field Escalation Support at Best Buy (Genesis10/Experis) TDX Tech

July 1, 2014 - Present

Provided support to technicians performing retail IT equipment installations across grocery and retail stores in Minnesota and Wisconsin. Installed POS and PC hardware, security cameras, and network cabling. Managed eBay listings by photographing IT products, provided on-call remote desktop support for POS users in the US and Canada, and wrote detailed installation guides. Utilized tools to diagnose and maintain POS registers, workstations, scanners, and network devices at over 1000 retail locations. Acted as the escalation point for critical issues, tracked resolutions, and supported field users with Windows tablets. Collaborated with project managers and technicians to ensure project completion and client satisfaction.

Freelance Motion and Graphic Designer at Self-employed

January 1, 2010 - Present

Conceptualized and created motion graphics for logo animations, Instagram reels, social media posts, and other video projects. Delivered graphic design services including catalog layout, branding asset creation, flyers, promotional materials, and apparel design. Photographed products for e-commerce and performed post-processing tasks such as color correction, background removal, and retouching.