I am a dedicated and experienced professional with a diverse background spanning customer service, culinary arts, management, and entrepreneurship. Throughout my career, I have demonstrated strong leadership abilities, attention to detail, and a passion for delivering exceptional service, whether managing busy kitchen operations or overseeing daily activities in a fast-paced environment. My entrepreneurial spirit led me to establish and successfully manage a delivery business, honing my skills in logistics, finance, and customer relationship management. I am committed to continuous learning, currently pursuing a Bachelor's degree in Media Presenting and Journalism, and hold multiple diplomas in copywriting, voice acting, and a TEFL certificate.

Emma van der Spuy

I am a dedicated and experienced professional with a diverse background spanning customer service, culinary arts, management, and entrepreneurship. Throughout my career, I have demonstrated strong leadership abilities, attention to detail, and a passion for delivering exceptional service, whether managing busy kitchen operations or overseeing daily activities in a fast-paced environment. My entrepreneurial spirit led me to establish and successfully manage a delivery business, honing my skills in logistics, finance, and customer relationship management. I am committed to continuous learning, currently pursuing a Bachelor's degree in Media Presenting and Journalism, and hold multiple diplomas in copywriting, voice acting, and a TEFL certificate.

Available to hire

I am a dedicated and experienced professional with a diverse background spanning customer service, culinary arts, management, and entrepreneurship. Throughout my career, I have demonstrated strong leadership abilities, attention to detail, and a passion for delivering exceptional service, whether managing busy kitchen operations or overseeing daily activities in a fast-paced environment.

My entrepreneurial spirit led me to establish and successfully manage a delivery business, honing my skills in logistics, finance, and customer relationship management. I am committed to continuous learning, currently pursuing a Bachelor’s degree in Media Presenting and Journalism, and hold multiple diplomas in copywriting, voice acting, and a TEFL certificate.

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Language

English
Fluent
Afrikaans
Advanced
Dutch
Advanced
Italian
Beginner

Work Experience

Salesperson at Chapel (Leather Bag Retail Company)
June 30, 2018 - August 20, 2025
Provided exceptional customer service and utilized effective sales skills while selling handmade leather goods. Managed sales transactions and inventory, while also handling client inquiries and resolving issues.
Chef De Partie at Bij Guusjes Eten & Drinken
August 31, 2019 - August 20, 2025
Gained valuable experience as a chef, contributing to the success of a high-demand restaurant. Executed mise en place and conducted solo cooking shifts, demonstrating attention to detail and culinary expertise.
Assistant Manager at Toastable
September 30, 2020 - August 20, 2025
Demonstrated strong leadership and organizational skills at a bustling cafe. Managed daily operations, including employees scheduling, product ordering, and customer complaint resolution. Maintained excellent customer service standards and ensured smooth workflow in a fast-paced environment.
Self-Employed Business Owner at Emma Ventures
September 30, 2021 - August 20, 2025
Established and managed a successful delivery business, catering to multiple restaurants through platforms like UberEats and Deliveroo. Demonstrated entrepreneurial spirit, taking responsibility for logistics, customer service, and financial management. Ensured timely and efficient delivery services, maintaining positive relationships with restaurant partners and customers.
Chef de Partie at Grand Cafe Lebowski
September 30, 2023 - August 20, 2025
Successfully fulfilled a managerial role in a busy restaurant, overseeing kitchen operations and leading a team of kitchen staff. Demonstrated exceptional organizational skills by managing opening and closing duties, coordinating staff schedules, and conducting inventory control. Trained and mentored new kitchen employees, ensuring they acquired necessary skills and knowledge. Collaborated with high school student interns, providing guidance and support during their culinary training.
Floor Manager at Bodycult Piercing and Tattoo
September 1, 2023 - Present
Oversee daily operations, including customer service, sales, and appointment scheduling for piercings and tattoos. Proven ability to understand and fulfill customer needs, offering guidance on tattoo and piercing options to ensure a positive experience. Drives sales through effective communication and product knowledge, resulting in increased revenue for the studio. Adheres to strict sterilization protocols mandated by health authorities, ensuring a clean and safe environment for clients through proficient sterilization of piercings and equipment.
Salesperson at Chapel (Leather Bag Retail Company)
June 30, 2018 - August 28, 2025
Provided exceptional customer service and utilized effective sales skills while selling handmade leather goods. Managed sales transactions and inventory, while handling client inquiries and resolving issues.
Chef De Partie at Bij Guusjes Eten & Drinken
August 31, 2019 - August 28, 2025
Gained valuable experience as a chef, contributing to the success of a high-demand restaurant. Executed mise en place and conducted solo cooking shifts, demonstrating attention to detail and culinary expertise.
Assistant Manager at Toastable
September 30, 2020 - August 28, 2025
Demonstrated strong leadership and organizational skills as an Assistant Manager at a bustling cafe. Managed daily operations, including employee scheduling, product ordering, and customer complaint resolution. Maintained excellent customer service standards and ensured smooth workflow in a fast-paced environment.
Self-Employed Business Owner at Emma Ventures
September 30, 2021 - August 28, 2025
Established and managed a successful delivery business, catering to multiple restaurants through platforms like UberEats and Deliveroo. Demonstrated entrepreneurial spirit, taking responsibility for all aspects of the business, including logistics, customer service, and financial management. Ensured timely and efficient delivery services, maintaining positive relationships with restaurant partners and customers.
Chef de Partie at Grand Cafe Lebowski
September 30, 2023 - August 28, 2025
Successfully fulfilled a managerial role in a busy restaurant, overseeing kitchen operations and leading a team of kitchen staff. Demonstrated exceptional organizational skills by managing opening and closing duties, coordinating staff schedules, and conducting inventory control. Trained and mentored new kitchen employees, ensuring they acquired necessary skills and knowledge. Collaborated with high school student interns, providing guidance and support during their culinary training.
Floor Manager at Bodycult Piercing and Tattoo
September 1, 2023 - Present
Oversee daily operations, including customer service, sales, and appointment scheduling for piercings and tattoos. Proven ability to understand and fulfill customer needs, offering guidance on tattoo and piercing options to ensure a positive experience. Drive sales through effective communication and product knowledge, resulting in increased revenue for the studio. Adhere to strict sterilization protocols mandated by health authorities, ensuring a clean and safe environment for clients through proficient sterilization of piercings and equipment.

Education

Bachelors in Media Presenting and Journalism (ongoing) at United POP
January 11, 2030 - August 20, 2025
Grade 1-7 Completion at Sweet Valley Primary School
January 11, 2030 - January 1, 2013
Grade 8-10 Completion at Wynberg Girls High School / Cedar House High School
January 11, 2030 - January 1, 2017
National Senior Certificate (Matric) at Cedar House High School
January 11, 2030 - January 1, 2017
Diploma in Copywriting at Unknown
January 11, 2030 - August 28, 2025
Diploma in Voice Acting at Unknown
January 11, 2030 - August 28, 2025
TEFL Certificate (Teaching English as a Foreign Language) at Unknown
January 11, 2030 - August 28, 2025
Bachelor in Media Presenting and Journalism (Ongoing) at United POP
January 11, 2030 - August 28, 2025

Qualifications

Diploma in Narration
January 11, 2030 - August 20, 2020
Diploma in Narration
January 11, 2030 - August 20, 2025
Diploma in Copywriting
January 11, 2030 - August 20, 2025
National Senior Certificate (Matric)
January 11, 2030 - January 1, 2017
Diploma in Copywriting
January 11, 2030 - August 20, 2025
Diploma in Voice Acting
January 11, 2030 - August 20, 2025
TEFL certificate (Teaching English as a Foreign Language)
January 11, 2030 - August 20, 2025
National Senior Certificate (Matric)
January 11, 2030 - August 20, 2025
TEFL certificate (Teaching English as a Foreign Language)
January 11, 2030 - August 20, 2025
Honors and Awards from National Cape Town Eisteddfod in Art & Drawing 2012
January 1, 2012 - August 20, 2025
Honors from National Cape Town Eisteddfod in Drama 2013
January 1, 2013 - August 20, 2025
Honors from National Cape Town Eisteddfod in Drama 2014
January 1, 2014 - August 20, 2025
Golden Diploma from National Cape Town Eisteddfod in Drama 2015
January 1, 2015 - August 20, 2025
Golden Diploma from National Cape Town Eisteddfod in Drama 2016
January 1, 2016 - August 20, 2025
Golden Diploma from National Cape Town Eisteddfod in Drama 2017
January 1, 2017 - August 20, 2025
Distinction from London Trinity College Exam in Drama & Acting 2017
January 1, 2017 - August 20, 2025
National Senior Certificate (Matric)
January 11, 2030 - August 28, 2025
Diploma in Copywriting
January 11, 2030 - August 28, 2025
Diploma in Voice Acting
January 11, 2030 - August 28, 2025
TEFL Certificate (Teaching English as a Foreign Language)
January 11, 2030 - August 28, 2025
Distinction from the London Trinity College Exam in Drama & Acting
January 1, 2017 - August 28, 2025

Industry Experience

Education, Media & Entertainment, Professional Services, Software & Internet, Travel & Hospitality, Retail, Consumer Goods