I specialize in communication, digital marketing, and international collaboration. I combine analytical thinking with a creative approach, effectively operating in diverse business environments. I am passionate about assisting clients with lead generation and delivering excellent customer service. I manage customer inquiries via calls, emails, and chats, ensuring timely solutions and customer satisfaction. Additionally, I create and manage content on platforms like Instagram, Facebook, and TikTok, engaging with the online community to increase brand visibility and acquire new customers.

Katarzyna Sposób

I specialize in communication, digital marketing, and international collaboration. I combine analytical thinking with a creative approach, effectively operating in diverse business environments. I am passionate about assisting clients with lead generation and delivering excellent customer service. I manage customer inquiries via calls, emails, and chats, ensuring timely solutions and customer satisfaction. Additionally, I create and manage content on platforms like Instagram, Facebook, and TikTok, engaging with the online community to increase brand visibility and acquire new customers.

Available to hire

I specialize in communication, digital marketing, and international collaboration. I combine analytical thinking with a creative approach, effectively operating in diverse business environments. I am passionate about assisting clients with lead generation and delivering excellent customer service. I manage customer inquiries via calls, emails, and chats, ensuring timely solutions and customer satisfaction. Additionally, I create and manage content on platforms like Instagram, Facebook, and TikTok, engaging with the online community to increase brand visibility and acquire new customers.

See more

Work Experience

Lead Generation and Customer Assistant at Astara Project
January 1, 2023 - Present
Assisted clients in lead generation and provided excellent customer service. Managed customer inquiries via calls, emails, and chats, delivering timely solutions and ensuring customer satisfaction. Created and managed content on platforms like Instagram, Facebook, and TikTok. Engaged with the online community to increase brand visibility and acquire new customers.
Social Media Designer at Ramenowniaby Sushiarnia
January 1, 2024 - August 20, 2025
Planned and managed content for Instagram and Facebook to boost brand visibility and engagement. Coordinated in-house events that strengthened customer loyalty and enhanced the overall guest experience.
Student Intern at Honorary Consulate of Georgia in Wroclaw
December 31, 2020 - August 20, 2025
Promoted the consulate's activities through social media content creation. Supported the consulate during business trips by handling travel logistics and reorganization. Maintained correspondence with stakeholders and assisted in organizing the consul’s schedule.

Education

Bachelor's Degree in European Diplomacy at University of Wrocław / Universidad Rey Juan Carlos
January 1, 2020 - January 1, 2023
Master's Degree in Business Organisation at Universidad Rey Juan Carlos
January 1, 2023 - January 1, 2024
Erasmus Exchange Program in Event Organisation and International Relations at Universidad Rey Juan Carlos
January 1, 2022 - January 1, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Travel & Hospitality, Government