Available to hire
I am a passionate and versatile creative professional with a proven ability to transform ideas into visually compelling experiences. My expertise spans both design and content creation, with a strong focus on developing impactful marketing materials and dynamic social media content.
I am highly proficient with industry-standard tools such as Adobe Creative Suite, Corel Draw, Canva and Figma, enabling me to craft everything from intricate layouts to striking visual assets. I thrive on bringing brands to life through creative solutions that resonate with audiences and achieve business objectives.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Portuguese
Advanced
Work Experience
Event Assistant and Customer Services at Compass Group | CIBC Square
May 1, 2023 - PresentManage and coordinate a high volume of diverse customer requests, ensuring efficient and timely service delivery. Ensure service readiness and optimal presentation of customer-facing resources, contributing to a positive customer experience. Provide direct, proactive support to customers and high-level clients by promptly anticipating and resolving issues. Offer comprehensive guidance on service options, pricing, and availability. Handle customer inquiries across various channels with prompt, accurate, and professional responses. Collaborate effectively with team members to ensure seamless operations and overall customer satisfaction.
Freelancer Digital Marketing | Social Media at Insights Marketing
March 31, 2025 - August 20, 2025Designed and created compelling visual content and graphics for social media platforms. Managed and executed social media content calendars, scheduling and publishing posts to optimize audience engagement. Developed comprehensive visual identities for corporate clients including logo design and brand guidelines. Spearheaded website design and development projects ensuring user-friendly interfaces and responsive functionality. Implemented and optimized Google SEO strategies to enhance online visibility and increase website traffic.
Freelancer Digital Marketing | Social Media at Mais FM Broadcast Brazil
July 1, 2018 - PresentDevelop and design engaging content for social media and print materials maintaining brand consistency. Edit marketing collateral using Adobe Photoshop and Microsoft PowerPoint. Contribute to brand messaging by defining positioning and communication channels. Create and edit video content for digital platforms enhancing brand visibility. Monitor and analyze digital media trends to identify opportunities. Lead build and launch of new company websites improving online presence and user experience. Implement automation solutions for online platforms to improve response speed. Develop and execute communication and media plans tailored to target audiences. Produce media kits supporting business development.
Social Media Analyst at Concentrix (Twitter)
January 31, 2023 - August 20, 2025Reviewed products offered on the client platform to ensure compliance with policies. Identified trends highlighting gaps in social media policies to enhance compliance and enforcement.
Event Coordinator at Federation of Canadian Brazilian Businesses
December 31, 2022 - August 20, 2025Planned and executed events for Brazilian entrepreneurs and vendors, monitored event proceedings, and developed webinars with HR and Business Development teams. Consistently measured and analyzed event outcomes to improve future marketing activities.
Graphic Designer - Volunteer at Cancer for Youth Toronto
November 1, 2025 - December 1, 2025Created eye-catching marketing materials and signage for fundraising campaigns, designed posters and social media visuals, and supported brand consistency across channels to boost awareness and engagement.
Graphic Designer at Freelance (Toronto)
July 1, 2024 - April 1, 2025Freelance graphic designer and digital marketer creating branding assets, posters, car wraps, and social media content for diverse clients; led end-to-end visual identity development and campaign visuals.
Marketing at Mais FM Broadcast, Brazil
February 1, 2015 - September 1, 2018Managed marketing campaigns for a radio network; produced on-air graphics and promotional materials; supported audience engagement across social media and events.
Education
Certificate at York University School of Continuing Studies
June 1, 2025 - August 31, 2025Diploma at Centennial College / Canada School of Hospitality, Tourism and Culinary Arts
January 1, 2020 - April 30, 2021Certificate at Ilac College / Canada
September 1, 2018 - September 30, 2019Post-graduate Degree at Anhembi Morumbi - São Paulo / Brazil School of Communication
July 1, 2014 - December 31, 2015Diploma at Uni – BH - Belo Horizonte / Brazil School of Communication
January 1, 2006 - December 31, 2009Diploma in Advertising and Marketing at UNI BH, Belo Horizonte, Brazil
December 1, 2006 - December 1, 2009Certificate in Digital Marketing at York University, Toronto
June 1, 2024 - April 1, 2025Qualifications
HubSpot Marketing Software Certificate
January 11, 2030 - August 20, 2025Google Ads Search Certificate
January 11, 2030 - August 20, 2025Customer Service and Sales Certificate
September 1, 2018 - September 30, 2019Certificate in Digital Marketing
June 1, 2024 - April 1, 2025Diploma in Advertising and Marketing
December 1, 2006 - December 1, 2009Industry Experience
Financial Services, Media & Entertainment, Professional Services, Travel & Hospitality, Retail, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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