Available to hire
Hi, I’m Wafa A. Kaseb, a Senior Account Manager and Professional Social Media Specialist with a strong background in writing, marketing, and literature. I’ve designed and executed campaigns that boosted social media engagement by up to 40% and follower growth by up to 35%, while building strong client relationships and delivering aligned content plans.
I excel at collaborating with creative teams and influencers to expand brand visibility and generate multi-million impressions. I’m excited to bring my strategic mindset and hands-on experience to your organization and help achieve ambitious goals.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
Arabic
Fluent
English
Advanced
Work Experience
Senior Account Manager at Media Vault
May 1, 2025 - October 7, 2025Successfully managed government client accounts by developing tailored social media strategies aligned with institutional goals, leading to a 22% increase in overall audience engagement. Maintained strong client satisfaction by proactively addressing client requests, monitoring deliverables, and ensuring alignment between internal teams and client expectations. Oversaw on-site government events, ensuring smooth execution, QA, real-time coordination, contributing to a 20% increase in positive client feedback regarding event coverage and brand presence. Led end-to-end project coordination, managing administrative and operational workflows, achieving a 17% reduction in project turnaround time through improved internal communication. Built and maintained long-term relationships with decision-makers in government entities, achieving an 85% approval rate on proposed content plans and campaign strategies. Monitored overall project performance and implemented quality assurance processes, impro
Senior Social Media Specialist at Countdown Media Production
May 1, 2025 - PresentDesigned and executed social media strategies across multiple platforms, achieving up to 35% follower growth and higher engagement rates. Produced and managed high-impact content (copy, video, and motion graphics), driving stronger audience retention and reach. Coordinated with creative teams and influencers, expanding brand visibility and generating 2M+ impressions in the GCC market. Built strong client and stakeholder relationships, maintaining high approval rates on proposed campaigns and content plans.
Senior Account Manager at Media Vault
May 1, 2025 - October 7, 2025Successfully managed government client accounts by developing tailored social media strategies aligned with institutional goals, leading to a 22% increase in overall audience engagement. Maintained strong client satisfaction by proactively addressing client requests, monitoring deliverables, and ensuring alignment between internal teams and client expectations, resulting in a 27% improvement in client retention. Coordinated on-site government events, ensuring smooth execution and real-time coordination, contributing to a 20% increase in positive client feedback regarding event coverage and brand presence. Led end-to-end project coordination, managing both administrative and operational workflows, achieving a 17% reduction in project delivery time. Built long-term relationships with decision-makers in government entities, achieving an 85% approval rate on proposed content plans and campaign strategies. Monitored overall project performance and implemented QA processes, boosting performa
Senior Social Media Specialist at Countdown Media Production
May 1, 2025 - PresentDesigned and executed social media strategies across multiple platforms, achieving up to 35% follower growth and higher engagement rates. Produced and managed high-impact content (copy, video, and motion graphics), driving stronger audience retention and reach. Coordinated with creative teams and influencers, expanding brand visibility and generating 2M+ impressions in the GCC market. Built strong client and stakeholder relationships, maintaining high approval rates on proposed campaigns and content plans.
Senior Account Manager at Media Vault
May 1, 2025 - October 7, 2025Successfully managed government client accounts by developing tailored social media strategies aligned with institutional goals, leading to a 22% increase in overall audience engagement. Maintained strong client satisfaction by proactively addressing client requests, monitoring deliverables, and ensuring alignment between internal teams and client expectations, resulting in a 27% improvement in client retention. Oversaw on-site government events, ensuring smooth execution, quality verification, and real-time coordination, contributing to a 20% increase in positive client feedback regarding event coverage and brand presence. Led end-to-end project coordination, managing both administrative and operational workflows, achieving a 17% reduction in project delivery time through improved internal communication.
Senior Social Media Specialist at Countdown Media Production
May 1, 2025 - PresentDesigned and executed social media strategies across multiple platforms, achieving up to 35% follower growth and higher engagement rates. Produced and managed high-impact content (copy, video, and motion graphics), driving stronger audience retention and reach. Coordinated with creative teams and influencers, expanding brand visibility and generating 2M+ impressions in the GCC market. Built strong client and stakeholder relationships, maintaining high approval rates on proposed campaigns and content plans.
Senior Account Manager at Media Vault
May 1, 2025 - September 9, 2025Successfully managed government client accounts by developing tailored social media strategies aligned with institutional goals; led to increased audience engagement; proactively addressed client requests, monitored deliverables, and ensured alignment between internal teams and client expectations, resulting in improved client retention.
Senior Social Media Specialist at Countdown Media Production
May 1, 2025 - PresentDesigned and executed social media strategies across multiple platforms, achieving up to 35% follower growth and higher engagement; produced high-impact content (copy, video, and motion graphics); coordinated with creative teams and influencers to expand brand visibility and generated 2M+ impressions in the GCC market.
Senior Account Manager at Media Vault
May 1, 2025 - August 21, 2025Managed government client accounts by developing tailored social media strategies aligned with institutional goals, leading to a 22% increase in overall audience engagement. Maintained strong client satisfaction by proactively addressing requests, monitoring deliverables, and ensuring alignment between internal teams and client expectations, improving client retention by 27%. Oversaw key government events on-site, ensuring smooth execution, quality verification, and real-time coordination, contributing to a 20% increase in positive client feedback. Led end-to-end project coordination managing administrative and operational workflows, achieving a 17% reduction in project delivery time. Built and maintained long-term relationships with decision-makers in government entities, achieving 85% approval rates on content plans and campaign strategies. Monitored project performance and implemented quality assurance processes improving service consistency and stakeholder trust, boosting performan
Senior Social Media Specialist at Countdown Media Production
May 1, 2025 - PresentDesigned and executed social media strategies across multiple platforms achieving up to 35% follower growth and higher engagement rates. Produced and managed high-impact content including copy, video, and motion graphics, driving stronger audience retention and reach. Coordinated with creative teams and influencers to expand brand visibility, generating over 2 million impressions in the GCC market. Built strong client and stakeholder relationships with high approval rates on proposed campaigns and content plans.
Senior Account Manager at LILAC Agency
November 1, 2024 - October 7, 2025Successfully managed diverse accounts, including clinics, coaches, restaurants, fashion brands, and law firms, resulting in a 30% increase in client satisfaction and retention. Built long-term relationships with clients and social media influencers, enhancing brand visibility and driving a 25% growth in engagement rates. Coordinated with internal teams, including production, design, marketing, and operations, to execute events smoothly and efficiently, leading to a 20% improvement in event success rates. Oversaw event timelines and deliverables, ensuring deadlines were met, which contributed to a 15% reduction in project turnaround time. Demonstrated strong understanding of event planning and management processes, achieving a 98% success rate in event execution and client satisfaction.
Senior Account Manager at LILA C Agency
November 1, 2024 - October 7, 2025Successfully managed diverse accounts (clinics, coaches, restaurants, fashion brands, and law firms), resulting in a 30% increase in client satisfaction and retention. Built long-term relationships with clients and social media influencers, enhancing brand visibility and driving a 25% growth in engagement rates. Coordinated with internal teams, including production, design, marketing, and operations, to execute events smoothly and efficiently, leading to a 20% improvement in event success rates. Oversaw event timelines and deliverables, ensuring deadlines were met, contributing to a 15% reduction in project turnaround time. Demonstrated strong event planning and management processes, achieving a 98% success rate in event execution and client satisfaction.
Senior Account Manager at LILA C Agency
November 1, 2024 - October 7, 2025Successfully managed diverse accounts, including clinics, coaches, restaurants, fashion brands, and law firms, resulting in a 30% increase in client satisfaction and retention. Built long-term relationships with clients and social media influencers, enhancing brand visibility and driving a 25% growth in engagement rates. Coordinated with internal teams, including production, design, marketing, and operations, to execute events smoothly and efficiently, leading to a 20% improvement in event success rates. Oversaw event timelines and deliverables, ensuring all deadlines were met, which contributed to a 15% reduction in project turnaround time. Demonstrated strong understanding of event planning and management processes, achieving a 98% success rate in event execution and client satisfaction.
Senior Account Manager at Lilac Agency
November 1, 2024 - September 9, 2025Led diverse government and corporate accounts; built long-term relationships with decision-makers; managed event planning and project coordination to deliver high-impact campaigns on time and within budget; achieved high client satisfaction and improved event success rates.
Senior Account Manager at LILAC Agency
November 1, 2024 - August 21, 2025Managed diverse accounts including clinics, coaches, restaurants, fashion brands, and law firms, resulting in a 30% increase in client satisfaction and retention. Built long-term relationships with clients and social media influencers, enhancing brand visibility and driving a 25% growth in engagement rates. Coordinated with internal teams including production, design, marketing, and operations to execute events smoothly and efficiently, leading to a 20% improvement in event success rates. Oversaw event timelines and deliverables ensuring all deadlines were met, contributing to a 15% reduction in project turnaround time. Demonstrated strong understanding of event planning and management processes achieving a 98% success rate in event execution and client satisfaction.
Senior Account Manager at LILAC Agency
January 1, 2020 - October 7, 2025Acted as the primary liaison on assigned clients, establishing and maintaining strong relationships, which resulted in a 20% increase in client retention. Thoroughly understood clients' event objectives and requirements, enabling successful execution of over 50 high-impact events annually. Collaborated with clients to develop innovative event concepts, themes, and strategies that aligned with their goals, achieving a 95% client satisfaction rate. Provided regular updates to clients on event progress, addressing concerns and modifications promptly, which improved client communication efficiency by 30%. Demonstrated excellent organizational and project management abilities, effectively handling multiple events simultaneously, resulting in a 25% reduction in project turnaround time.
Senior Account Manager at LILA C Agency
January 1, 2020 - October 7, 2025Acted as the primary liaison for assigned clients, establishing and maintaining strong relationships, resulting in a 20% increase in client retention. Thoroughly understood clients' event objectives and requirements, leading to the successful execution of over 50 high-impact events annually. Collaborated with clients to develop innovative event concepts, themes, and strategies aligning with goals, achieving a 95% client satisfaction rate. Provided regular updates to clients on event progress, addressing concerns and modifications promptly, improving client communication efficiency by 30%. Demonstrated excellent organizational and project management abilities, effectively handling multiple events simultaneously, resulting in a 25% reduction in project turnaround time.
Senior Account Manager at LILA C Agency
January 1, 2020 - October 7, 2025Acted as the primary liaison for assigned clients, establishing and maintaining strong relationships, which resulted in a 20% increase in client retention. Thoroughly understood clients' event objectives and requirements, leading to the successful execution of over 50 high-impact events annually. Collaborated with clients to develop innovative event concepts, themes, and strategies that aligned with their goals, achieving a 95% client satisfaction rate. Provided regular updates to clients on event progress, addressing concerns and modifications promptly, which improved client communication efficiency by 30%. Demonstrated excellent organizational and project management abilities, effectively handling multiple events simultaneously, resulting in a 25% reduction in project turnaround time.
Senior Account Manager at Lilac Agency
January 1, 2020 - September 9, 2025Acted as primary liaison for assigned clients; established strong relationships and executed successful high-impact events with a focus on achieving objectives and client satisfaction.
Account Manager at LILAC Agency
January 1, 2020 - August 21, 2025Served as the primary liaison for assigned clients, establishing and maintaining strong relationships resulting in a 20% increase in client retention. Thoroughly understood clients’ event objectives and requirements leading to the successful execution of over 50 high-impact events annually. Collaborated with clients to develop innovative event concepts, themes, and strategies aligned with their goals achieving a 95% client satisfaction rate. Provided regular updates to clients on event progress, addressing concerns and modifications promptly, improving client communication efficiency by 30%. Demonstrated excellent organizational and project management abilities effectively handling multiple events simultaneously resulting in a 25% reduction in project turnaround time.
Senior Social Media Manager at LILAC Agency
January 1, 2019 - October 7, 2025Executed comprehensive social media management, including follow-ups and coordination with clients, achieving a 95% client satisfaction rate. Responded to all client inquiries promptly, maintaining high levels of engagement and trust. Developed and implemented tailored content strategies and innovative approaches, increasing clients' social media engagement by 40%. Used various social media management tools such as Trello, Buffer, and All HashTag, optimizing workflow efficiency and enhancing content delivery by 30%.
Senior Social Media Manager at LILA C Agency
January 1, 2019 - October 7, 2025Executed comprehensive social media management, including follow-ups and coordination with clients, achieving a 95% client satisfaction rate. Responded to all client inquiries promptly, maintaining high levels of engagement and trust. Developed and implemented tailored content strategies and innovative approaches, increasing clients' social media engagement by 40%. Utilized various social media management tools, such as Trello, Buffer, and All HashTag, optimizing workflow efficiency and content delivery by 30%.
Senior Social Media Manager at LILA C Agency
January 1, 2019 - October 7, 2025Executed comprehensive social media management, including follow-ups and coordination with clients, achieving a 95% client satisfaction rate. Responded to all client inquiries promptly, maintaining high levels of engagement and trust. Developed and implemented tailored content strategies and innovative approaches, increasing clients' social media engagement by 40%. Utilized various social media management tools, such as Trello, Buffer, and All HashTag, optimizing workflow efficiency and content delivery by 30%.
Senior Social Media Manager at Lilac Agency
January 1, 2019 - September 9, 2025Executed comprehensive social media management with high client satisfaction; developed tailored content strategies increasing clients' social media engagement by 40%; ensured timely event execution and coordination for smooth campaigns.
Senior Social Media Manager at LILAC Agency
January 1, 2019 - August 21, 2025Managed comprehensive social media management including follow-ups and coordination with clients achieving a 95% client satisfaction rate. Responded promptly to all client inquiries maintaining high levels of engagement and trust. Developed and implemented tailored content strategies and innovative approaches increasing clients’ social media engagement by 40%. Utilized various social media management tools such as Trello, Buffer, and All Hashtag, optimizing workflow efficiency and enhancing content delivery by 30%.
Education
Bachelor Degree in Mass Communication at Syrian Virtual University, Damascus, Syria
January 1, 2014 - January 1, 2018Bachelor Degree in Arabic Language and Literature at Damascus University, Damascus, Syria
January 1, 2013 - January 1, 2017Bachelor of Mass Communication at Syrian Virtual University, Damascus, Syria
January 1, 2014 - January 1, 2018Bachelor of Arabic Language and Literature at Damascus University, Damascus, Syria
January 1, 2013 - January 1, 2017Bachelor Degree in Mass Communications at Syrian Virtual University
January 1, 2014 - January 1, 2018Bachelor Degree in Arabic Language and Literature at Damascus University
January 1, 2013 - January 1, 2017Bachelor Degree in Mass Communication at Syrian Virtual University
January 1, 2014 - January 1, 2018Bachelor Degree in Arabic Language and Literature at Damascus University
January 1, 2013 - January 1, 2017Bachelor Degree in Mass Communication at Syrian Virtual University
January 1, 2014 - January 1, 2018Bachelor Degree in Arabic Language and Literature at Damascus University
January 1, 2013 - January 1, 2017Qualifications
Driving License
January 11, 2030 - August 21, 2025Driving License
January 11, 2030 - September 9, 2025Driving License
January 11, 2030 - October 7, 2025Industry Experience
Government, Professional Services, Media & Entertainment, Healthcare, Retail, Travel & Hospitality, Other, Software & Internet, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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