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I am a hardworking and self-reliant individual with a strong ability to learn quickly and adapt to new challenges. I have a genuine passion for computers and technology — whether it's solving user issues in a helpdesk role, testing applications to ensure quality, or diving deeper into more complex areas such as system administration, automation, or game development. I enjoy taking initiative, thrive in both independent and team environments, and am always ready to take on new responsibilities. Currently, I am taking a course in game development, and I also enjoy traveling, cycling, attending sports events, and reading books.…I am a hardworking and self-reliant individual with a strong ability to learn quickly and adapt to new challenges. I have a genuine passion for computers and technology — whether it's solving user issues in a helpdesk role, testing applications to ensure quality, or diving deeper into more complex areas such as system administration, automation, or game development. I enjoy taking initiative, thrive in both independent and team environments, and am always ready to take on new responsibilities. Currently, I am taking a course in game development, and I also enjoy traveling, cycling, attending sports events, and reading books.

Marek Adamíra

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I am a hardworking and self-reliant individual with a strong ability to learn quickly and adapt to new challenges. I have a genuine passion for computers and technology — whether it's solving user issues in a helpdesk role, testing applications to ensure quality, or diving deeper into more complex areas such as system administration, automation, or game development. I enjoy taking initiative, thrive in both independent and team environments, and am always ready to take on new responsibilities. Currently, I am taking a course in game development, and I also enjoy traveling, cycling, attending sports events, and reading books.…I am a hardworking and self-reliant individual with a strong ability to learn quickly and adapt to new challenges. I have a genuine passion for computers and technology — whether it's solving user issues in a helpdesk role, testing applications to ensure quality, or diving deeper into more complex areas such as system administration, automation, or game development. I enjoy taking initiative, thrive in both independent and team environments, and am always ready to take on new responsibilities. Currently, I am taking a course in game development, and I also enjoy traveling, cycling, attending sports events, and reading books.

Available to hire

I am a hardworking and self-reliant individual with a strong ability to learn quickly and adapt to new challenges. I have a genuine passion for computers and technology — whether it’s solving user issues in a helpdesk role, testing applications to ensure quality, or diving deeper into more complex areas such as system administration, automation, or game development. I enjoy taking initiative, thrive in both independent and team environments, and am always ready to take on new responsibilities. Currently, I am taking a course in game development, and I also enjoy traveling, cycling, attending sports events, and reading books.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Czech

Fluent

Work Experience

Administrator at PPF Bank a.s.s Czech Republic

May 1, 2022 - August 21, 2025

Responsible for software management and application updates via SCCY; end-user support and ticket resolution using DIGA system; identity and access management (IAM) including administration of roles and permissions; management of mobile device deployment transitioning to Microsoft Intune; provided Microsoft 365 user support during rollout of OneDrive, SharePoint, and document labeling; regularly performed Close of Business (COB) procedures; handled user request management and support.

Customer Service at Komercni Banka, Czech Republic

March 1, 2020 - August 21, 2025

Managed and administered client loans; maintained direct communication with clients including negotiation of interest rates; focused on client retention and long-term relationship management within the firm; participated in internal projects such as SB Sey Telephony; performed basic team reporting and supported project-related documentation.

Retention Team Member and Social Admin at SÁYZGÍKz BAKSA R APGIM, Czech Republic

January 1, 2019 - August 21, 2025

Member of the retention team within the contact center; managed bank's social media channels including Facebook, Instagram, and Twitter; handled inbound calls from English-speaking clients and provided customer support.