MA

Marek Adamíra

Available to hire

I am a hardworking and self-reliant individual with a strong ability to learn quickly and adapt to new challenges.

About

I am a hardworking and self-reliant individual with a strong ability to learn quickly and adapt to new challenges. I have a genuine passion for computers and technology — whether it’s solving user issues in a helpdesk role, testing applications to ensure quality, or diving deeper into more complex areas such as system administration, automation, or game development. I enjoy taking initiative, thrive in both independent and team environments, and am always ready to take on new responsibilities. Currently, I am taking a course in game development, and I also enjoy traveling, cycling, attending sports events, and reading books.

  • 6 years' experience
  • Joined August 2025

Languages

  • EnglishAdvanced
  • CzechFluent

Industry experience

  • Financial Services
  • Software & Internet
  • Telecommunications

More experts in Brussels, Belgium

Work experience

Administrator · PPF Bank a.s.s Czech RepublicMay 2022 – Aug 2025 · 3 yrs 4 mos

Responsible for software management and application updates via SCCY; end-user support and ticket resolution using DIGA system; identity and access management (IAM) including administration of roles and permissions; management of mobile device deployment transitioning to Microsoft Intune; provided Microsoft 365 user support during rollout of OneDrive, SharePoint, and document labeling; regularly performed Close of Business (COB) procedures; handled user request management and support.

Customer Service · Komercni Banka, Czech RepublicMar 2020 – Aug 2025 · 5 yrs 6 mos

Managed and administered client loans; maintained direct communication with clients including negotiation of interest rates; focused on client retention and long-term relationship management within the firm; participated in internal projects such as SB Sey Telephony; performed basic team reporting and supported project-related documentation.

Retention Team Member and Social Admin · SÁYZGÍKz BAKSA R APGIM, Czech RepublicJan 2019 – Aug 2025 · 6 yrs 8 mos

Member of the retention team within the contact center; managed bank's social media channels including Facebook, Instagram, and Twitter; handled inbound calls from English-speaking clients and provided customer support.

Education

Marketing Management and Economy · Economy and Accounting - Tanvald, Czech Republic2016 – 2017
Primary School Education · Primary School2015 – 2016
English Intensive Course · One-week intensive English course led by a native speaker from the United States2017

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