I am currently pursuing a degree in Publicidad y Relaciones Públicas at Universidad Villanueva, currently in my third year. I am passionate about building clear and visual messages that connect effectively and have experience in client service, project management, and content creation. I enjoy working collaboratively in multicultural environments and am proactive and solution-oriented. I handle various tools like Adobe software and WordPress and am eager to continue growing professionally. My experience includes roles in client service and coordination of immersive experiences with emphasis on internal communication, content creation, and event support. I have honed my skills in managing social media content and promotional materials, ensuring excellent client experiences through effective resolution of issues and logistics management.

Chiara Estramadoyro

I am currently pursuing a degree in Publicidad y Relaciones Públicas at Universidad Villanueva, currently in my third year. I am passionate about building clear and visual messages that connect effectively and have experience in client service, project management, and content creation. I enjoy working collaboratively in multicultural environments and am proactive and solution-oriented. I handle various tools like Adobe software and WordPress and am eager to continue growing professionally. My experience includes roles in client service and coordination of immersive experiences with emphasis on internal communication, content creation, and event support. I have honed my skills in managing social media content and promotional materials, ensuring excellent client experiences through effective resolution of issues and logistics management.

Available to hire

I am currently pursuing a degree in Publicidad y Relaciones Públicas at Universidad Villanueva, currently in my third year. I am passionate about building clear and visual messages that connect effectively and have experience in client service, project management, and content creation. I enjoy working collaboratively in multicultural environments and am proactive and solution-oriented. I handle various tools like Adobe software and WordPress and am eager to continue growing professionally.

My experience includes roles in client service and coordination of immersive experiences with emphasis on internal communication, content creation, and event support. I have honed my skills in managing social media content and promotional materials, ensuring excellent client experiences through effective resolution of issues and logistics management.

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Language

Spanish; Castilian
Fluent
English
Advanced
Italian
Intermediate

Work Experience

Estudiante de Publicidad y Relaciones Públicas con enfoque en comunicación interna y creación de contenido – Tacoletos at Tacoletos
January 1, 2025 - Present
Coordinated group activities and oversaw logistics for immersive experiences. Managed internal communication with volunteers and schedule management. Designed visual materials and presentations for workshops and talks. Collaborated in multicultural teams in natural and sustainability environments. Provided direct client service ensuring positive and close experiences. Created social media content and promotional materials. Quickly resolved incidents maintaining client satisfaction. Coordinated with teams to optimize service times and quality. Supported the planning of promotions and special events.
Atención al cliente at Zara
June 30, 2023 - August 21, 2025
Provided personalized customer service with a focus on the shopping experience. Efficiently resolved incidents and customer queries in high-demand situations. Collaborated daily with different departments. Applied communication and organizational skills to maintain efficient workflow in the area.
Coordinadora de experiencias at Rainforest Expedition
December 31, 2022 - August 21, 2025
Worked on an educational and environmental volunteer project. Coordinated immersive experiences ensuring smooth operations and positive participant interactions.

Education

Grado en Publicidad y Relaciones Públicas at Universidad Villanueva
January 11, 2030 - August 21, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Education, Non-Profit Organization, Media & Entertainment, Professional Services