Available to hire
I am an Industrial Engineer with over three years of experience specializing in logistics analysis, business development, and digital marketing. I am a results-driven, analytical, and creative professional, passionate about optimizing logistics operations, executing digital strategies, and driving brand engagement. I have a proactive approach and am skilled in data evaluation, content creation, social media management, and leading end-to-end digital campaigns.
Throughout my career, I have managed logistics and inventory to improve operational efficiency, built strong client relationships, and delivered high-quality insights supporting logistics-related client projects. I am bilingual in English and Spanish, currently advancing my German language skills, and am comfortable working independently or in collaborative consulting teams focused on knowledge sharing and innovation.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Spanish; Castilian
Fluent
German
Intermediate
Work Experience
Entrepreneurial Venture Owner at Entre Lunas
October 31, 2022 - August 21, 2025Launched and led a handcrafted concrete decor brand, managing the full business cycle from product design to shipping and customer service. Created and implemented digital marketing strategies producing social media content that increased brand visibility and audience engagement. Built and maintained strong client relationships, achieving high customer satisfaction through personalized support and timely delivery. Managed logistics and inventory focusing on operational efficiency, resulting in consistent customer retention and steady business growth.
Logistics Analyst at Boston Consulting Group (BCG)
February 28, 2025 - August 21, 2025Delivered advanced analysis and high-quality insights supporting logistics-related client projects and business development. Specialized in shipping (road, air, marine), warehousing, logistics and transportation, and climate sustainability. Developed client-ready presentations and contributed to strategic initiatives. Conducted data evaluation and trend analysis to provide actionable recommendations. Worked independently on research requests with timely and precise results. Collaborated with consulting teams promoting knowledge-sharing and innovation. Contributed to high-impact strategy projects across global logistics sectors and improved research efficiency through new methodologies.
Selling Partner Support Associate at Amazon
December 31, 2020 - August 21, 2025Provided bilingual technical support to global Amazon sellers, resolving account and inventory issues while ensuring high-quality service and customer satisfaction. Analyzed seller interactions to identify trends and propose process improvements, contributing to updates in internal knowledge bases and resolution protocols. Managed high case volumes with clear, professional communication and proactive problem-solving, strengthening customer trust and supporting long-term retention.
Entrepreneur at Entre Lunas
October 1, 2022 - August 21, 2025Launched and led a handcrafted concrete decor brand managing the full business cycle from product design to shipping and customer service. Created and implemented digital marketing strategies producing social media content that increased brand visibility and audience engagement. Built and maintained strong client relationships through personalized support and timely delivery. Managed logistics and inventory focusing on operational efficiency which resulted in consistent customer retention and steady business growth.
Logistics Analyst at Boston Consulting Group (BCG)
February 1, 2025 - August 21, 2025Delivered advanced analysis and high-quality insights supporting logistics-related client projects and business development. Specialized in shipping (road, air, marine), warehousing, logistics and transportation, and climate sustainability. Developed client-ready presentations and contributed to strategic initiatives. Conducted data evaluation and trend analysis to provide actionable recommendations. Worked independently on research requests with timely and precise results. Collaborated with consulting teams promoting knowledge-sharing and innovation. Contributed to high-impact strategy projects across global logistics sectors and improved research efficiency through new methodologies.
Selling Partner Support Associate at Amazon
December 1, 2020 - August 21, 2025Provided bilingual technical support to global Amazon sellers, resolving account and inventory issues while ensuring high-quality service and customer satisfaction. Analyzed seller interactions to identify trends and propose process improvements contributing to updates in internal knowledge bases and resolution protocols. Managed high case volumes with clear, professional communication and proactive problem-solving, strengthening customer trust and supporting long-term retention.
Entrepreneurial Venture Founder at Entre Lunas
October 1, 2022 - August 21, 2025Launched and led a handcrafted concrete decor brand, managing the full business cycle from product design to shipping and customer service. Created and implemented digital marketing strategies producing social media content that drove brand visibility and audience engagement. Built and maintained strong client relationships, achieving high customer satisfaction through personalized support and timely delivery. Managed logistics and inventory focusing on operational efficiency, resulting in consistent customer retention and steady business growth.
Logistics Analyst at Boston Consulting Group (BCG)
February 1, 2025 - August 21, 2025Delivered advanced analysis and high-quality insights supporting logistics-related client projects and business development. Specialized in shipping (road, air, marine), warehousing, logistics and transportation, and climate sustainability. Developed client-ready presentations and contributed to strategic initiatives. Conducted data evaluation and trend analysis to provide actionable recommendations. Worked independently on research requests with timely and precise results. Collaborated with consulting teams, promoting knowledge-sharing and innovation. Contributed to high-impact strategy projects across global logistics sectors and improved research efficiency through new methodologies.
Selling Partner Support Associate at Amazon
December 1, 2020 - August 21, 2025Provided bilingual technical support to global Amazon sellers, resolving account and inventory issues while ensuring high-quality service and customer satisfaction. Analyzed seller interactions to identify trends and proposed process improvements, contributing to updates in internal knowledge bases and resolution protocols. Managed high case volumes with clear, professional communication and proactive problem-solving, strengthening customer trust and supporting long-term retention.
Entrepreneurial Venture Founder and Manager at Entre Lunas
October 31, 2022 - August 25, 2025Launched and led a handcrafted concrete decor brand managing the full business cycle from product design to shipping and customer service. Created and implemented digital marketing strategies producing social media content that enhanced brand visibility and audience engagement. Built and maintained strong client relationships, achieving high customer satisfaction through personalized support and timely delivery. Managed logistics and inventory focused on operational efficiency, resulting in consistent customer retention and steady business growth.
Logistics Analyst at Boston Consulting Group (BCG)
February 28, 2025 - August 25, 2025Delivered advanced analysis and high-quality insights supporting logistics-related client projects and business development. Specialized in shipping (road, air, marine), warehousing, logistics and transportation, and climate sustainability. Developed client-ready presentations and contributed to strategic initiatives. Conducted data evaluation and trend analysis to provide actionable recommendations. Worked independently on research requests with timely and precise results. Collaborated with consulting teams, promoting knowledge-sharing and innovation. Contributed to high-impact strategy projects across global logistics sectors and improved research efficiency through new methodologies.
Selling Partner Support Associate at Amazon
December 31, 2020 - August 25, 2025Provided bilingual technical support to global Amazon sellers, resolving account and inventory issues while ensuring high-quality service and customer satisfaction. Analyzed seller interactions to identify trends and propose process improvements. Contributed to updates in internal knowledge bases and resolution protocols. Managed high case volumes with clear, professional communication and proactive problem-solving, strengthening customer trust and supporting long-term retention.
Education
Licenciatura Ingenieria Industrial at Universidad Latina de Costa Rica
January 1, 2016 - January 1, 2020High School Diploma at Methodist High School - San José, Costa Rica
January 11, 2030 - August 21, 2025Bachelor’s Degree in Industrial Engineering at Universidad Latina de Costa Rica
January 11, 2030 - January 1, 2020High School Diploma at Methodist High School – San José, Costa Rica
January 11, 2030 - August 21, 2025Bachelor's Degree in Industrial Engineering Licenciatura Ingenieria Industrial at Universidad Latina de Costa Rica
January 11, 2030 - January 1, 2020High School Diploma at Methodist High School – San José, Costa Rica
January 11, 2030 - August 21, 2025Qualifications
German Language A2 Certificate
January 11, 2030 - August 21, 2025German Language B1 Certificate (in progress)
January 1, 2023 - August 21, 2025Centro Goethe German B1 (in progress)
January 11, 2030 - August 21, 2025Centro Goethe German B1 (in progress)
January 11, 2030 - August 21, 2025Industry Experience
Transportation & Logistics, Retail, Professional Services, Consumer Goods, Software & Internet, Manufacturing
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
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