I am Valeriya Dzhendova, a creative and detail-oriented professional with experience in real estate, customer service, and social media content creation. I am proficient in video editing and content development using CapCut, InShot, and other platforms. I am passionate about engaging audiences on TikTok (valydee_) and growing brand presence through strategic social media initiatives. Currently based in Prague, Czech Republic, I bring a multicultural perspective and a strong customer-focused mindset.

Valeriya Dzhendova

I am Valeriya Dzhendova, a creative and detail-oriented professional with experience in real estate, customer service, and social media content creation. I am proficient in video editing and content development using CapCut, InShot, and other platforms. I am passionate about engaging audiences on TikTok (valydee_) and growing brand presence through strategic social media initiatives. Currently based in Prague, Czech Republic, I bring a multicultural perspective and a strong customer-focused mindset.

Available to hire

I am Valeriya Dzhendova, a creative and detail-oriented professional with experience in real estate, customer service, and social media content creation. I am proficient in video editing and content development using CapCut, InShot, and other platforms.

I am passionate about engaging audiences on TikTok (valydee_) and growing brand presence through strategic social media initiatives. Currently based in Prague, Czech Republic, I bring a multicultural perspective and a strong customer-focused mindset.

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Language

Bulgarian
Fluent
English
Advanced
Russian
Intermediate
Czech
Intermediate

Work Experience

Real Estate Broker at Real Estate Company
June 1, 2023 - August 21, 2025
Acted as an intermediary between buyers and sellers, assisting with property transactions. Conducted property viewings and provided professional advice to clients. Managed contracts and paperwork while performing reference and credit checks. Negotiated deals and communicated terms with prospective buyers and tenants. Developed strong problem-solving and interpersonal skills in a fast-paced industry.
Customer Service Representative at H&M
November 1, 2023 - August 21, 2025
Delivered high-quality customer support via phone and digital platforms. Handled customer complaints calmly and efficiently, even in challenging situations. Gained experience with Jira, Microsoft Office Suite, and internal CRM tools. Performed data entry, order tracking, and payment support. Maintained brand knowledge and provided fashion-related advice to clients.
Real Estate Broker at Real Estate Company
June 1, 2023 - September 10, 2025
Intermediary between buyers and sellers; conducted property viewings and provided professional advice; managed contracts and performed reference and credit checks; negotiated deals and terms with prospective buyers and tenants; developed strong problem-solving and interpersonal skills in a fast-paced industry.
Customer Service Representative at H&M
November 1, 2023 - September 10, 2025
Delivered high-quality customer support via phone and digital platforms; handled customer complaints calmly and efficiently; gained experience with Jira, Microsoft Office Suite, and internal CRM tools; performed data entry, order tracking, and payment support; maintained brand knowledge and provided fashion-related advice to clients.
Social Media Content Creator at Freelance
January 1, 2025 - Present
Create and edit engaging video content for TikTok (valydee_) using CapCut, InShot, and other editing apps; plan content calendar and develop creative concepts to grow and engage audience; monitor performance metrics and optimize content based on analytics; collaborate with brands for sponsored posts and content partnerships.
Real Estate Broker at Real Estate Company
June 1, 2023 - September 10, 2025
Acted as an intermediary between buyers and sellers, assisted with property transactions; conducted property viewings and provided professional advice to clients; managed contracts, paperwork, and performed reference and credit checks; negotiated deals and communicated terms with prospective buyers and tenants; developed strong problem-solving and interpersonal skills in a fast-paced industry.
Customer Service Representative at H&M
November 1, 2023 - September 10, 2025
Delivered high-quality customer support via phone and digital platforms; handled customer complaints calmly and efficiently; gained experience with Jira, Microsoft Office Suite, and internal CRM tools; performed data entry, order tracking, and payment support; maintained brand knowledge and provided fashion-related advice to clients.
Social Media Content Creator at Freelance
January 1, 2025 - Present
Create and edit engaging video content for TikTok (valydee_) using CapCut, InShot, and other editing apps; plan content calendar and develop creative concepts to grow and engage audience; monitor performance metrics and optimize content based on analytics; collaborate with brands for sponsored posts and content partnerships.
Real Estate Broker at Real Estate Company
June 30, 2023 - September 10, 2025
Acted as intermediary between buyers and sellers, facilitating property transactions; Conducted property viewings; Managed contracts, reference and credit checks; Negotiated deals and communicated terms with prospective buyers and tenants; Developed strong problem-solving and interpersonal skills in a fast-paced real estate market.
Customer Service Representative at H&M
November 30, 2023 - September 10, 2025
Delivered high-quality customer support via phone and digital platforms; Handled customer complaints calmly and efficiently; Gained experience with Jira, Microsoft Office Suite, and internal CRM tools; Performed data entry, order tracking, and payment support; Maintained brand knowledge and provided fashion-related advice to clients.
Social Media Content Creator at Freelance
January 1, 2025 - Present
Create and edit engaging video content for TikTok (valydee_) using CapCut, InShot, and other editing apps; Plan content calendar and develop creative concepts to grow and engage audience; Monitor performance metrics and optimize content based on analytics; Collaborate with brands for sponsored posts and content partnerships.
Real Estate Broker at Real Estate Company
June 1, 2023 - September 10, 2025
Acted as an intermediary between buyers and sellers, assisting with property transactions. Conducted property viewings and provided professional advice to clients. Managed contracts, paperwork, and performed reference and credit checks. Negotiated deals and communicated terms with prospective buyers and tenants. Developed strong problem-solving and interpersonal skills in a fast-paced industry.
Customer Service Representative at H&M
November 1, 2023 - September 10, 2025
Delivered high-quality customer support via phone and digital platforms. Handled customer complaints calmly and efficiently, even in challenging situations. Gained experience with Jira, Microsoft Office Suite, and internal CRM tools. Performed data entry, order tracking, and payment support. Maintained brand knowledge and provided fashion-related advice to clients.
Social Media Content Creator at Freelance
January 1, 2025 - Present
Create and edit engaging video content for TikTok (valydee_) using CapCut, InShot, and other editing apps. Plan content calendar and develop creative concepts to grow and engage audience. Monitor performance metrics and optimize content based on analytics. Collaborate with brands for sponsored posts and content partnerships.
Real Estate Broker at Real Estate Company
June 1, 2023 - September 26, 2025
Acted as intermediary between buyers and sellers, assisted with property transactions, conducted viewings, managed contracts and reference/credit checks, negotiated terms, and developed strong problem-solving and interpersonal skills in a fast-paced real estate environment.
Customer Service Representative at H&M
November 1, 2023 - September 26, 2025
Delivered high-quality customer support via phone and digital platforms; handled complaints calmly and efficiently; gained experience with Jira, Microsoft Office Suite, and internal CRM tools; performed data entry, order tracking, and payment support; maintained brand knowledge and provided fashion-related advice to clients.
Social Media Content Creator at Freelance
January 1, 2025 - Present
Create and edit engaging video content for TikTok (valydee_) using CapCut, InShot, and other editing apps; plan content calendar and develop creative concepts to grow and engage audience; monitor performance metrics and optimize content based on analytics; collaborate with brands for sponsored posts and content partnerships.
Real Estate Broker at Real Estate Company
June 30, 2023 - September 26, 2025
Acted as an intermediary between buyers and sellers, assisting with property transactions; Conducted property viewings and provided professional advice to clients; Managed contracts, paperwork, and performed reference and credit checks; Negotiated deals and communicated terms with prospective buyers and tenants; Developed strong problem-solving and interpersonal skills in a fast-paced industry.
Customer Service Representative at H&M
November 30, 2023 - September 26, 2025
Delivered high-quality customer support via phone and digital platforms; Handled customer complaints calmly and efficiently, even in challenging situations; Gained experience with Jira, Microsoft Office Suite, and internal CRM tools; Performed data entry, order tracking, and payment support; Maintained brand knowledge and provided fashion-related advice to clients.
Social Media Content Creator at Freelance
January 1, 2025 - Present
Create and edit engaging video content for TikTok (valydee_) using CapCut, InShot, and other editing apps; Plan content calendar and develop creative concepts to grow and engage audience; Monitor performance metrics and optimize content based on analytics; Collaborate with brands for sponsored posts and content partnerships.
Real Estate Broker at Real Estate Company
June 30, 2023 - October 6, 2025
Acted as intermediary between buyers and sellers, assisted with property transactions; conducted property viewings and provided professional advice to clients; managed contracts, paperwork, and performed reference and credit checks; negotiated deals and communicated terms with prospective buyers and tenants; developed strong problem-solving and interpersonal skills in a fast-paced industry.
Customer Service Representative at H&M
November 30, 2023 - October 6, 2025
Delivered high-quality customer support via phone and digital platforms; handled customer complaints calmly and efficiently, even in challenging situations; gained experience with Jira, Microsoft Office Suite, and internal CRM tools; performed data entry, order tracking, and payment support; maintained brand knowledge and provided fashion-related advice to clients.
Social Media Content Creator at Freelance
January 1, 2025 - Present
Create and edit engaging video content for TikTok (valydee_) using CapCut, InShot, and other editing apps; plan content calendar and develop creative concepts to grow and engage audience; monitor performance metrics and optimize content based on analytics; collaborate with brands for sponsored posts and content partnerships.

Education

Bachelor's Degree in Accounting at New Bulgarian University
October 1, 2020 - October 1, 2025
Bachelor's Degree in Psychology at New Bulgarian University
October 1, 2020 - October 1, 2025
Bachelor’s Degree in Accounting at New Bulgarian University
October 1, 2020 - June 30, 2025
Bachelor’s Degree in Psychology at New Bulgarian University
October 1, 2020 - June 30, 2025
High School Diploma at High School
January 1, 2020 - January 1, 2020
Bachelor’s Degree in Accounting at New Bulgarian University
October 1, 2020 - June 1, 2025
Bachelor’s Degree in Psychology at New Bulgarian University
October 1, 2020 - June 1, 2025
High School Diploma at High School
January 11, 2030 - January 1, 2020
Bachelor's Degree in Accounting at New Bulgarian University
October 1, 2020 - June 30, 2025
Bachelor's Degree in Psychology at New Bulgarian University
October 1, 2020 - June 30, 2025
High School Diploma at High School
January 11, 2030 - January 1, 2020
Bachelor’s Degree in Accounting at New Bulgarian University
October 1, 2020 - June 1, 2025
Bachelor’s Degree in Psychology at New Bulgarian University
October 1, 2020 - June 1, 2025
High School Diploma at High School
January 11, 2030 - January 1, 2020
Bachelor’s Degree in Accounting at New Bulgarian University
October 1, 2020 - June 1, 2025
Bachelor’s Degree in Psychology at New Bulgarian University
October 1, 2020 - June 1, 2025
Bachelor’s Degree in Accounting at New Bulgarian University
October 1, 2020 - June 30, 2025
Bachelor’s Degree in Psychology at New Bulgarian University
October 1, 2020 - June 30, 2025
Bachelor’s Degree in Accounting at New Bulgarian University, Sofia, Bulgaria
October 1, 2020 - June 30, 2025
Bachelor’s Degree in Psychology at New Bulgarian University, Sofia, Bulgaria
October 1, 2020 - June 30, 2025

Qualifications

High School Diploma
January 11, 2030 - January 1, 2020
Planning to pursue a Master’s degree after completing dual Bachelor’s programs
January 11, 2030 - August 21, 2025
Master’s degree (planned)
January 11, 2030 - September 10, 2025
Master's degree planned; dual Bachelor's programs completed
January 11, 2030 - September 10, 2025
High School Diploma
January 11, 2030 - January 1, 2020
High School Diploma
January 11, 2030 - January 1, 2020
Master’s degree (planned)
January 11, 2030 - September 26, 2025
High School Diploma
January 11, 2030 - January 1, 2020

Industry Experience

Real Estate & Construction, Retail, Professional Services, Media & Entertainment, Software & Internet