I am a CRM specialist currently working at a furniture fittings and accessories company in Warsaw, Poland, where I have successfully improved task efficiency and client satisfaction. I manage daily operations, handle financial transactions, and optimize workflows using AI tools and CRM systems. I have a passion for analyzing data to deliver practical solutions and streamlining processes. In addition to my professional work, I have experience scaling social media audiences, leading academic business projects, and creating analytical content on economic and financial topics. I am continuously developing my skills in AI, data analysis, and CRM technologies to drive business improvements and deliver insightful commentary.

Platon Guk

I am a CRM specialist currently working at a furniture fittings and accessories company in Warsaw, Poland, where I have successfully improved task efficiency and client satisfaction. I manage daily operations, handle financial transactions, and optimize workflows using AI tools and CRM systems. I have a passion for analyzing data to deliver practical solutions and streamlining processes. In addition to my professional work, I have experience scaling social media audiences, leading academic business projects, and creating analytical content on economic and financial topics. I am continuously developing my skills in AI, data analysis, and CRM technologies to drive business improvements and deliver insightful commentary.

Available to hire

I am a CRM specialist currently working at a furniture fittings and accessories company in Warsaw, Poland, where I have successfully improved task efficiency and client satisfaction. I manage daily operations, handle financial transactions, and optimize workflows using AI tools and CRM systems. I have a passion for analyzing data to deliver practical solutions and streamlining processes.

In addition to my professional work, I have experience scaling social media audiences, leading academic business projects, and creating analytical content on economic and financial topics. I am continuously developing my skills in AI, data analysis, and CRM technologies to drive business improvements and deliver insightful commentary.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

Ukrainian
Fluent
Russian
Fluent
English
Intermediate
German
Beginner

Work Experience

CRM specialist at HM Furnitura
November 1, 2024 - Present
Managed daily operations at a furniture fittings and accessories company, improving task efficiency and increasing client satisfaction by approximately 10%. Issued approximately 12 invoices per hour for B2B and B2C clients ensuring compliance with accounting and tax regulations. Analysed over 200 financial transactions weekly across multiple systems. Optimized CRM workflows resulting in a 66% improvement in task completion speed from 3 days to 1 day.

Education

Bachelor Business Economics (Double Degree) at Lazarski University (Double Degree with Coventry University)
October 1, 2023 - June 1, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Financial Services, Professional Services, Education, Software & Internet