Hi, I'm Richa Shah, a passionate Product Designer specializing in crafting AI-powered, systems-driven digital experiences that enhance user adoption and engagement. I blend my expertise in design systems, interaction design, and conversational AI to create scalable, accessible, and user-friendly digital products. With a strong foundation in user research and usability testing, I thrive on translating data-driven insights into impactful design solutions. Currently, I am advancing my skills through a Master of Science in Information Experience Design at Pratt Institute, while working as a UX Designer where I leverage AI prototyping and prompt engineering to rapidly develop innovative UI concepts. I am committed to continuous learning and collaboration, ensuring my work not only meets but exceeds client and stakeholder expectations in delivering seamless omni-channel journeys and AI-enhanced interfaces.…

Richa Shah

Hi, I'm Richa Shah, a passionate Product Designer specializing in crafting AI-powered, systems-driven digital experiences that enhance user adoption and engagement. I blend my expertise in design systems, interaction design, and conversational AI to create scalable, accessible, and user-friendly digital products. With a strong foundation in user research and usability testing, I thrive on translating data-driven insights into impactful design solutions. Currently, I am advancing my skills through a Master of Science in Information Experience Design at Pratt Institute, while working as a UX Designer where I leverage AI prototyping and prompt engineering to rapidly develop innovative UI concepts. I am committed to continuous learning and collaboration, ensuring my work not only meets but exceeds client and stakeholder expectations in delivering seamless omni-channel journeys and AI-enhanced interfaces.…

Available to hire

Hi, I’m Richa Shah, a passionate Product Designer specializing in crafting AI-powered, systems-driven digital experiences that enhance user adoption and engagement. I blend my expertise in design systems, interaction design, and conversational AI to create scalable, accessible, and user-friendly digital products. With a strong foundation in user research and usability testing, I thrive on translating data-driven insights into impactful design solutions.

Currently, I am advancing my skills through a Master of Science in Information Experience Design at Pratt Institute, while working as a UX Designer where I leverage AI prototyping and prompt engineering to rapidly develop innovative UI concepts. I am committed to continuous learning and collaboration, ensuring my work not only meets but exceeds client and stakeholder expectations in delivering seamless omni-channel journeys and AI-enhanced interfaces.

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Work Experience

UX Designer at HexaOne Associates
July 1, 2025 - Present
Leveraged AI prototyping and prompt engineering to ideate seven dashboard design concepts, expediting client feedback cycles and stakeholder alignment. Translated insights from extensive data analysis and research into data visualization and inventory management features enhancing operations and strategic decisions. Extended mobile design systems into dashboard UI with consistent, scalable, and accessible MVP design collaborating closely with engineering teams.
Product Design Fellow at The Museum of Modern Art
May 1, 2025 - August 22, 2025
Redesigned Art terms page information architecture to enhance thematic search, increasing engagement by 30%. Analyzed user heatmaps and Maze A/B testing data to refine navigation and extend exploration time significantly. Conducted in-depth accessibility audits and benchmarking to inform institutional roadmaps and priorities.
User Experience Design Intern at Volvo Cars USA
May 1, 2025 - August 22, 2025
Redesigned the admin dashboard leading to 65+ retailer adoption for improved efficiency. Collaborated with cross-functional teams to deliver MVPs integrating mobile-to-vehicle consumer and enterprise applications. Scaled global design system and optimized UI through QA and A/B testing, achieving a 23% lift in lead form clicks. Led usability testing, competitive benchmarking, and reimagined app service booking with AI-powered personalized chat to reinforce digital-first vision. Facilitated design critiques and stakeholder workshops for product alignment.
UI/UX Designer at Center for Digital Experiences
December 1, 2024 - August 22, 2025
Contributed to Toyota’s urban mobility safety vision by translating ethnographic research into future design concepts. Led a mobile-first redesign of a booking site, reducing load time by 80%. Drove organization-wide adoption of WCAG-compliant design system. Optimized a crypto donation flow using analytics and card sorting, increasing task conversions by 11%.
Product Designer at Languify (ed-tech AI startup)
March 1, 2023 - August 22, 2025
Led the launch of an AI TOEFL preparation platform for over 1 million users, helping secure $100K in seed funding. Developed a 30-component Figma design system and detailed PRDs to speed agile workflows and market launch. Conducted multiple usability tests resulting in improved test completion rates and user retention.

Education

Master of Science in Information Experience Design at Pratt Institute
January 11, 2030 - May 1, 2025
Bachelor of Technology in Computer Science at Mumbai University
January 11, 2030 - May 1, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Education, Financial Services, Non-Profit Organization