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I am a results-driven professional with over 5 years of experience in management, customer service, and brand development. I am passionate about brand storytelling, building long-term client relationships, and delivering exceptional service in fast-paced environments. I thrive on creating engaging social media content that resonates with audiences and drives business growth. Throughout my career, I've launched and scaled premium fashion services, driven brand growth via data-driven personalization, and developed innovative product brands in new market segments. I continuously seek new challenges and opportunities to apply my skills in brand strategy, client experience, and digital content creation.…I am a results-driven professional with over 5 years of experience in management, customer service, and brand development. I am passionate about brand storytelling, building long-term client relationships, and delivering exceptional service in fast-paced environments. I thrive on creating engaging social media content that resonates with audiences and drives business growth. Throughout my career, I've launched and scaled premium fashion services, driven brand growth via data-driven personalization, and developed innovative product brands in new market segments. I continuously seek new challenges and opportunities to apply my skills in brand strategy, client experience, and digital content creation.

Elzbieta Sokolowska

Brand Designer, Content Creator, Project Manager, +2

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I am a results-driven professional with over 5 years of experience in management, customer service, and brand development. I am passionate about brand storytelling, building long-term client relationships, and delivering exceptional service in fast-paced environments. I thrive on creating engaging social media content that resonates with audiences and drives business growth. Throughout my career, I've launched and scaled premium fashion services, driven brand growth via data-driven personalization, and developed innovative product brands in new market segments. I continuously seek new challenges and opportunities to apply my skills in brand strategy, client experience, and digital content creation.…I am a results-driven professional with over 5 years of experience in management, customer service, and brand development. I am passionate about brand storytelling, building long-term client relationships, and delivering exceptional service in fast-paced environments. I thrive on creating engaging social media content that resonates with audiences and drives business growth. Throughout my career, I've launched and scaled premium fashion services, driven brand growth via data-driven personalization, and developed innovative product brands in new market segments. I continuously seek new challenges and opportunities to apply my skills in brand strategy, client experience, and digital content creation.

Available to hire

I am a results-driven professional with over 5 years of experience in management, customer service, and brand development. I am passionate about brand storytelling, building long-term client relationships, and delivering exceptional service in fast-paced environments. I thrive on creating engaging social media content that resonates with audiences and drives business growth.

Throughout my career, I’ve launched and scaled premium fashion services, driven brand growth via data-driven personalization, and developed innovative product brands in new market segments. I continuously seek new challenges and opportunities to apply my skills in brand strategy, client experience, and digital content creation.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

English

Advanced

Polish

Intermediate

Russian

Fluent

Portuguese

Beginner

Work Experience

Operations & Client Experience Specialist at Outfittery GmbH

June 1, 2025 - August 22, 2025

Delivered tailored outfit recommendations for middle-class clients based on style preferences, sizing, and current trends. Curated over 500 fashion stories achieving an 85% client satisfaction rate. Analyzed CRM data to personalize styling content resulting in a 35% increase in repeat purchases. Managed over 30 daily client requests including consultations, alternatives, and returns with prompt resolution. Decreased styling time by 20% through the creation of templates for recurring requests.

Co-Founder & Brand Manager at Euroshopping_com

June 1, 2021 - Present

Launched and scaled a cross-border premium fashion service managing end-to-end operations including buying, logistics, and customer experience for clients based in CIS countries. Developed brand identity and visual content strategy across Instagram and Telegram, growing organic reach by 40%. Built a loyal client base of over 2,000 with a 35% repeat purchase rate through data-driven personalization, retention strategies, and gifting campaigns. Increased average order value by 25% through premium styling services, flexible compensation policies, and bundled looks.

Co-Founder & Brand Manager at Onigiri_nsk

April 1, 2021 - August 22, 2025

Pioneered an innovative product (Japanese onigiri) in a new market segment, establishing the brand as a leader in convenient, healthy snacks. Scaled production from zero to €4,300/month in revenue while maintaining profit margins above 20%. Expanded retail distribution to more than 30 outlets in Novosibirsk within 6 months through direct B2B negotiations. Developed a franchise-ready system and successfully onboarded 2 partners with comprehensive training programs. Designed complete visual identity including packaging and social media aesthetics. Created a content calendar that boosted follower growth by 300% within 3 months.

Audit Intern at EY

May 1, 2017 - August 22, 2025

Conducted financial statement analysis for more than 5 clients ensuring compliance with IFRS and local standards. Prepared audit reports and working papers for senior reviewers achieving zero revision requests.