I am a human-centered and client-focused UX Designer with a Google UX Design Professional Certificate and over 7 years of experience successfully leading complex projects for government and enterprise clients. I am passionate about crafting intuitive digital experiences by combining strategic thinking, foundational user research, and hands-on proficiency in accessibility standards like WCAG and Section 508. I excel at translating complex requirements into clear, user-friendly designs that meet mission goals. I am eager to apply my skills in Agile environments, collaborate effectively with cross-functional teams, and communicate clearly with both technical and non-technical stakeholders to drive successful outcomes.

Amanda Ramirez

I am a human-centered and client-focused UX Designer with a Google UX Design Professional Certificate and over 7 years of experience successfully leading complex projects for government and enterprise clients. I am passionate about crafting intuitive digital experiences by combining strategic thinking, foundational user research, and hands-on proficiency in accessibility standards like WCAG and Section 508. I excel at translating complex requirements into clear, user-friendly designs that meet mission goals. I am eager to apply my skills in Agile environments, collaborate effectively with cross-functional teams, and communicate clearly with both technical and non-technical stakeholders to drive successful outcomes.

Available to hire

I am a human-centered and client-focused UX Designer with a Google UX Design Professional Certificate and over 7 years of experience successfully leading complex projects for government and enterprise clients. I am passionate about crafting intuitive digital experiences by combining strategic thinking, foundational user research, and hands-on proficiency in accessibility standards like WCAG and Section 508.

I excel at translating complex requirements into clear, user-friendly designs that meet mission goals. I am eager to apply my skills in Agile environments, collaborate effectively with cross-functional teams, and communicate clearly with both technical and non-technical stakeholders to drive successful outcomes.

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Work Experience

Strategic Account Manager at Tech Data
January 1, 2021 - August 22, 2025
Managed a diverse portfolio of SLED, Federal, and Commercial clients from SMBs to Fortune 100 companies. Collaborated internally and with clients to design tailored security solutions addressing complex business challenges. Built strong client relationships through engagement, networking, and consultative delivery. Delivered regular Business Reviews using performance data to inform strategic decisions and growth opportunities. Supported revenue growth by identifying upsell opportunities and ensuring long-term client satisfaction. Coordinated with cross-functional teams to guarantee successful implementation and adoption of solutions. Maintained accurate account documentation and communicated insights across teams to improve service effectiveness.
Associate Client Manager at World Wide Technology (WWT)
January 1, 2021 - Present
Led a multi-phase cyber vault project for a high-priority client, working with cross-functional teams to translate complex client requirements into actionable solutions. Coordinated onboarding of over 20 vendors to optimize resource access and improve solution delivery. Contributed to closing multi-million-dollar contracts by communicating product vision to both technical and non-technical stakeholders. Managed critical vendor partnerships and a high-priority client portfolio while prioritizing user and client needs to achieve business objectives. Developed and delivered Business Value Reviews and proposals, articulating complex solutions and data-driven recommendations collaboratively with internal teams.

Education

Associate of Science (AS) in Emergency Medical Services (EMS) at Pasco-Hernando State College (PHSC)
January 11, 2030 - January 1, 2012

Qualifications

Google UX Design Professional Certificate
January 1, 2025 - August 22, 2025
Introduction to IoT (Internet of Things)
January 11, 2030 - August 22, 2025
Introduction to Cybersecurity
January 11, 2030 - August 22, 2025
Computer Hardware Basics
January 11, 2030 - August 22, 2025

Industry Experience

Government, Professional Services, Software & Internet, Financial Services