Available to hire
Hello, I am R. Nandini, a quality-focused professional with extensive experience in quality control, document production, and client relationship management. I enjoy optimizing processes, ensuring accuracy, and delivering reliable results. I am based in Chennai, India, and am eager to contribute to teams that value precision and continuous improvement.
I have worked across publishing, media, and technology-enabled services, developing skills in compliance, documentation, and customer engagement. I am proficient with C, C++, Java, HTML, XML, and design tools like Adobe Illustrator, InDesign, and Photoshop, and I bring a collaborative, proactive approach to every project.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Tamil
Advanced
Work Experience
Customer Relationship Manager at RAS Media & Entertainment Pvt Ltd
May 1, 2024 - PresentAs Customer Relationship Manager, built and maintained client relationships, mapped requirements, and ensured service quality. Coordinated with teams to resolve issues and improve customer satisfaction.
Customer Relationship Manager at RAS MEDIA & ENTERTAINMENT PVT LTD
May 1, 2024 - PresentManaging customer relationships by understanding needs and ensuring customer satisfaction while overseeing quality control processes, specifications, compliance, documentation, and improvements from May 2024 onwards.
Customer Relationship Manager at RAS MEDIA & ENTERTAINMENT PVT LTD
May 1, 2024 - PresentCurrently managing customer relationships, understanding requirements, and developing quality control processes since May 2024.
Customer Relationship Manager at RAS MEDIA & ENTERTAINMENT PVT LTD
May 1, 2024 - PresentCurrent role focused on managing customer relationships, ensuring client satisfaction, and addressing customer needs.
Sr.Associate at VERITY KNOWLEDGE SOLUTIONS
March 31, 2024 - September 2, 2025Worked as a senior associate contributing to knowledge services between December 2023 to March 2024.
Sr. Associate at Verity Knowledge Solutions
March 1, 2024 - September 19, 2025Sr. Associate responsible for quality control activities and client interactions. Led process improvements, monitored performance metrics, and maintained documentation to support service delivery.
Sr.Associate at VERITY KNOWLEDGE SOLUTIONS
March 1, 2024 - September 2, 2025Handled senior associate duties focusing on quality control and process improvements from December 2023 to March 2024.
Sr.Associate at VERITY KNOWLEDGE SOLUTIONS
March 1, 2024 - August 23, 2025Senior associate role involving quality and process management to improve operational standards.
Document Production Associate at WILLIAMSLEA PRIVATE LIMITED
September 30, 2023 - September 2, 2025Produced and managed documents ensuring quality and accuracy of content and format from October 2022 to September 2023.
Document Production Associate at WilliamsLea Private Limited
September 1, 2023 - September 19, 2025Managed document production, formatting, and quality checks, ensuring accuracy and timely delivery of client-ready materials.
Document Production Associate at WILLIAMSLEA PRIVATE LIMITED
September 1, 2023 - September 2, 2025Managed document production responsibilities, maintaining accurate documentation and adhering to quality processes from October 2022 to September 2023.
Document Production Associate at WILLIAMSLEA PRIVATE LIMITED
September 1, 2023 - August 23, 2025Handled document production tasks contributing to high-quality outputs and process improvements.
Quality Controller at STALLION MEDIA PRIVATE LIMITED
October 31, 2022 - September 2, 2025Oversaw quality compliance and inspection of final product outputs, identified improvement opportunities and developed efficient procedures between September 2018 and October 2022.
Quality Controller at Stallion Media Private Limited
October 1, 2022 - September 19, 2025Oversaw quality control throughout the production lifecycle, identified deviations from standards, and facilitated improvements in workflows. Coordinated with internal teams to ensure timely, accurate, and consistent output.
Quality Controller at STALLION MEDIA PRIVATE LIMITED
October 1, 2022 - September 2, 2025Oversaw quality control processes and monitored product specifications to maintain high quality from September 2018 to October 2022.
Quality Controller at STALLION MEDIA PRIVATE LIMITED
October 1, 2022 - August 23, 2025Monitored product quality and compliance, performed inspections, and maintained quality control documentation.
Quality Controller at S4 CARLISLE PUBLISHING SERVICE
August 31, 2018 - September 2, 2025Continued quality control responsibilities focusing on product and process specifications, statistical analysis, and documentation from August 2016 to August 2018.
Quality Controller at S4Carlisle Publishing Service
August 1, 2018 - September 19, 2025Applied quality control procedures in a publishing environment, inspected outputs against standards, and tracked deviations. Generated reports, performed statistical analyses, and collaborated with teams to implement corrective actions.
Quality Controller at S4CARLISLE PUBLISHING SERVICE
August 1, 2018 - September 2, 2025Ensured quality standards in product development by reviewing specifications and conducting inspections from August 2016 to August 2018.
Quality Controller at S4CARLISLE PUBLISHING SERVICE
August 1, 2018 - August 23, 2025Oversaw product development procedures to identify deviations from quality standards and performed statistical analysis for quality improvements.
Quality Controller at RR DONNELLEY OUTSOURCING LIMITED
July 31, 2016 - September 2, 2025Managed quality control processes including understanding customer needs, setting product specifications, monitoring supplier compliance, overseeing product development for deviations, and ensuring final outputs met quality standards from January 2015 to July 2016.
Quality Controller at RR Donnelley Outsourcing Limited
July 1, 2016 - September 19, 2025Ensured adherence to quality standards, reviewed specifications, monitored raw materials and intermediate products from suppliers, and maintained comprehensive documentation. Performed routine inspections and contributed to process improvements.
Quality Controller at RR DONNELLEY OUTSOURCING LIMITED
July 1, 2016 - September 2, 2025Performed quality control tasks ensuring compliance with standards and monitoring product specifications from January 2015 to July 2016.
Quality Controller at RR DONNELLEY OUTSOURCING LIMITED
July 1, 2016 - August 23, 2025Responsible for quality control processes including understanding customer requirements, reviewing specifications, monitoring supplier compliance, inspecting final outputs, and maintaining accurate documentation.
Project Trainee at HTC GLOBAL SERVICE
August 31, 2014 - September 2, 2025Trained as a project trainee, gaining foundational knowledge and hands-on experience in project-related tasks within the IT and service domain from February 2013 to August 2014.
Project Trainee at HTC Global Service
August 1, 2014 - September 19, 2025Gained exposure to quality control processes, documented requirements, and supported the identification of deviations. Assisted in implementing QA checklists and maintained quality records across projects.
Project Trainee at HTC GLOBAL SERVICE
August 1, 2014 - September 2, 2025Trained as a project trainee, gaining practical knowledge and skills in project-based environments from February 2013 to August 2014.
Project Trainee at HTC GLOBAL SERVICE
August 1, 2014 - August 23, 2025Engaged in project training activities that laid the foundation for quality control and customer service skills.
Education
B.E (Computer Science and Engineering) at Parisutham Institute of Technology and Science, Anna University
January 11, 2030 - January 1, 2012HSC at St. Joseph’s Girls Higher Secondary School
January 11, 2030 - January 1, 2008SSLC at St. Joseph’s Girls Higher Secondary School
January 11, 2030 - January 1, 2006B.E (Computer Science) at Parisutham Institute of Technology and Science, Anna University
January 11, 2030 - January 1, 2012HSC at St. Joseph’s Girls Higher Secondary School
January 11, 2030 - January 1, 2008SSLC at St. Joseph’s Girls Higher Secondary School
January 11, 2030 - January 1, 2006B.E (Computer Science and Engineering) at Parisutham Institute of Technology and Science, Anna University
January 11, 2030 - January 1, 2012HSC at St. Joseph’s Girls Higher Secondary School
January 11, 2030 - January 1, 2008SSLC at St. Joseph’s Girls Higher Secondary School
January 11, 2030 - January 1, 2006BE (CSE) at Parisutham Institute of Technology and Science, Anna University
January 11, 2030 - January 1, 2012HSC at St. Joseph’s Girls Higher Secondary School
January 11, 2030 - January 1, 2008SSLC at St. Joseph’s Girls Higher Secondary School
January 11, 2030 - January 1, 2006Qualifications
In-Plant training at JIFFY SOLUTIONS, Chennai
January 11, 2030 - September 19, 2025In-Plant training at BSNL, Thanjavur
January 11, 2030 - September 19, 2025Trainee in ISRO, KELTRON, Kerala
January 11, 2030 - September 19, 2025Project Trainee in CRANES, Bangalore
January 11, 2030 - September 19, 2025Industry Experience
Media & Entertainment, Professional Services, Software & Internet, Telecommunications, Education
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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