I am a dedicated professional with extensive experience in tourism, hospitality, and multimedia production. Currently, I work as a tour guide at Malaga City Adventures where I ensure excellent customer service and provide informative, enjoyable experiences for clients. Alongside, I am a photographer and videographer at Viva TV in Sevilla, managing content creation and marketing strategies to help the company meet its goals. I also have entrepreneurial experience running my own art studio where I create and sell artwork, as well as prior experience in sales and customer service roles. Fluent in Italian and English, with intermediate Spanish proficiency, I am passionate about art and culture, and continually strive to deliver superior service and creative solutions in all my endeavors.

Shpetim Hoxha

I am a dedicated professional with extensive experience in tourism, hospitality, and multimedia production. Currently, I work as a tour guide at Malaga City Adventures where I ensure excellent customer service and provide informative, enjoyable experiences for clients. Alongside, I am a photographer and videographer at Viva TV in Sevilla, managing content creation and marketing strategies to help the company meet its goals. I also have entrepreneurial experience running my own art studio where I create and sell artwork, as well as prior experience in sales and customer service roles. Fluent in Italian and English, with intermediate Spanish proficiency, I am passionate about art and culture, and continually strive to deliver superior service and creative solutions in all my endeavors.

Available to hire

I am a dedicated professional with extensive experience in tourism, hospitality, and multimedia production. Currently, I work as a tour guide at Malaga City Adventures where I ensure excellent customer service and provide informative, enjoyable experiences for clients. Alongside, I am a photographer and videographer at Viva TV in Sevilla, managing content creation and marketing strategies to help the company meet its goals.

I also have entrepreneurial experience running my own art studio where I create and sell artwork, as well as prior experience in sales and customer service roles. Fluent in Italian and English, with intermediate Spanish proficiency, I am passionate about art and culture, and continually strive to deliver superior service and creative solutions in all my endeavors.

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Language

Italian
Fluent

Work Experience

Guia turistica at Malaga City Adventures
April 1, 2023 - Present
Receive and greet groups upon arrival, provide activity information, assist clients with questions or issues before, during, and after activities. Prepare activity materials, maintain superior customer service for the best possible client experience, handle client communications via telephone.
Guia turistica at Malaga City Adventures
April 1, 2023 - Present
Received and greeted tourist groups upon arrival. Informed clients about activities and procedures. Supported clients with questions or problems before, during, and after activities. Prepared all materials related to activities. Delivered superior customer service to provide the best possible experience. Handled all client communications via telephone.
Vendedor/Autonomo at Prometeo Estudio de Arte
December 31, 2022 - August 23, 2025
Implemented marketing and sales strategies. Delivered attentive customer service. Executed sales tasks effectively. Managed communications and emails. Created and sold original artwork produced in the studio.
Vendedor/Autonomo at Prometeo Estudio de Arte
December 1, 2022 - August 23, 2025
Implemented marketing and sales strategies, provided customer service, executed sales tasks, managed communications by phone and email. Created artworks in my own art studio and sold them.
Camarero at Restaurante Gusto
December 1, 2022 - August 23, 2025
Provided excellent customer service, organized tables and prepared the dining area, handled opening and closing of the premises, and arranged food presentation including plates, utensils, and condiments to serve meals properly.
Camarero at Restaurante Gusto
December 1, 2022 - August 23, 2025
Provided excellent customer service to restaurant guests. Organized tables and prepared the dining area. Managed opening and closing of the restaurant. Organized plates, utensils, and condiments on trays to ensure proper presentation and service.
Fotografo y Videografia at Viva TV
November 1, 2022 - Present
Photo and video reporter, implemented processes and procedures, customer service, teamwork to achieve company objectives. Analyzed data and made decisions accordingly, implemented marketing and sales strategies, coordinated teams, managed IT systems, handled correspondence and client communication via phone and email.
Fotografo y Videografia at Viva TV
November 1, 2022 - Present
Worked as a photo and video reporter and video producer. Implemented processes and procedures. Delivered customer support and collaborated with teams to achieve business goals. Analysed data and made decisions accordingly. Led marketing and sales strategies. Coordinated teams and handled office correspondence and communications.
Vendedor at Millifiore Vestidos
January 1, 2015 - August 23, 2025
Analyzed customer needs and proposed personalized solutions, generated sales reports and tracked objectives, met commercial goals, attracted and retained customers through friendly, professional service, explained product features and benefits, processed payments at the cash register, and organized stock.
Vendedor at Millifiore Vestidos
January 1, 2015 - August 23, 2025
Analyzed client needs and offered customized solutions. Generated and tracked sales reports and objectives. Achieved commercial targets. Attracted and retained customers through professional service. Educated clients on product features and benefits. Finalized purchases and organized inventory.

Education

PhD Ciencias Politicas y Relaciones Internacionales at Universidad de Perugia
January 1, 2006 - January 1, 2011
Bachillerato Master de Arte at Bernardino Di Betto Instituto di Arte
January 1, 2001 - January 1, 2006
Intercambio Ingles at Overbrook High School
January 1, 1999 - January 1, 2000
PhD Ciencias Politicas y Relaciones Internacionales at Universidad de Perugia
January 1, 2006 - January 1, 2011
Master de Arte at Bernardino Di Betto Instituto di Arte
January 1, 2001 - January 1, 2006
Intercambio Ingles at Overbrook High School
January 1, 1999 - January 1, 2000

Qualifications

Caballero de la Paz
May 15, 2016 - August 23, 2025
Caballero de la Paz
May 15, 2016 - August 23, 2025
Member of European Art Academy Association (Brussels)
January 1, 2011 - December 31, 2014
Member of Jardin de Arte
January 1, 2022 - August 23, 2025

Industry Experience

Travel & Hospitality, Media & Entertainment, Retail, Education, Professional Services, Other