Hi, I’m Suzy May Lae Oo. I’m a Creative Marketing & Operations Specialist with a track record of delivering high-impact campaigns across fintech and renewable energy sectors. I’ve driven multi-channel programs that generated millions of exposures and significant app engagement, while keeping brand storytelling consistent and customer-centric. I’m a collaborative, cross-functional professional who thrives in dynamic environments and regulated settings. I enjoy partnering with technical teams, agencies, and clients to translate complex requirements into clear, executable plans, and I’m comfortable navigating martech stacks (Canva, HubSpot, Google Ads) to optimize performance. I’m committed to continuous learning and adapting to industry standards while maintaining a friendly, proactive approach.…

Suzy May Lae Oo

Hi, I’m Suzy May Lae Oo. I’m a Creative Marketing & Operations Specialist with a track record of delivering high-impact campaigns across fintech and renewable energy sectors. I’ve driven multi-channel programs that generated millions of exposures and significant app engagement, while keeping brand storytelling consistent and customer-centric. I’m a collaborative, cross-functional professional who thrives in dynamic environments and regulated settings. I enjoy partnering with technical teams, agencies, and clients to translate complex requirements into clear, executable plans, and I’m comfortable navigating martech stacks (Canva, HubSpot, Google Ads) to optimize performance. I’m committed to continuous learning and adapting to industry standards while maintaining a friendly, proactive approach.…

Available to hire

Hi, I’m Suzy May Lae Oo. I’m a Creative Marketing & Operations Specialist with a track record of delivering high-impact campaigns across fintech and renewable energy sectors. I’ve driven multi-channel programs that generated millions of exposures and significant app engagement, while keeping brand storytelling consistent and customer-centric.

I’m a collaborative, cross-functional professional who thrives in dynamic environments and regulated settings. I enjoy partnering with technical teams, agencies, and clients to translate complex requirements into clear, executable plans, and I’m comfortable navigating martech stacks (Canva, HubSpot, Google Ads) to optimize performance. I’m committed to continuous learning and adapting to industry standards while maintaining a friendly, proactive approach.

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Skills

Experience Level

Language

Burmese
Fluent
English
Fluent
Hindi
Intermediate

Work Experience

Senior Marketing Officer at Wave Money
September 1, 2022 - Present
Developed and executed brand campaigns for anniversaries, new app releases, and user-generated content campaigns to grow channel subscribers. Managed communication channels such as Facebook, TikTok, YouTube, and Viber along with monthly content calendars. Coordinated cross-functional teams for content related to education, promotion, and engagement. Collaborated with agencies on digital content creation, campaign monitoring, and reporting. Championed design and deployment of offline POS assets enhancing on-ground brand presence and campaign visibility in key markets. Managed influencer and KOL collaborations from concept through production, amplifying brand messaging effectively.
Marketing Assistant at Wave Money
September 1, 2022 - August 23, 2025
Managed monthly digital promotion content and social media engagement programs. Collaborated between internal teams and external agencies for digital content briefing and development. Supported PR/PO processing via ERP system and managed approval workflows.
Customer Service Assistant (Intern) at Yan Goods
December 31, 2020 - August 23, 2025
Responded to customer inquiries through calls and social media regarding product availability and shipping times. Provided detailed product highlights and benefits to improve conversions. Resolved customer complaints and problems using effective communication and negotiation skills.
Senior Marketing Officer at Wave Money
November 1, 2021 - September 1, 2022
Led major brand campaigns and content development for the company's marketing programs; delivered 5M+ exposures across ATL and traditional media; supervised video shoots and collaborations with KOLs; contributed to app downloads and subscriber growth (70K+ new subscribers) and online/offline content for rev campaigns.
Campaign Manager
December 1, 2015 - March 1, 2016
Campaign management, brand strategy, content moderation, project management for social media and marketing initiatives; coordinated agency relationships and content planning contributing to major brand campaigns.
Customer Service Assistant Intern
March 1, 2020 - May 1, 2020
Managed high-volume customer inquiries via calls and social media, providing information on product availability and shipping times to maintain customer satisfaction.
Marketing & Operations Coordinator at Megawave Energy Solutions
December 1, 2025 - Present
Managed end-to-end project lifecycles for heat pump renewable energy installations, coordinating between technical teams and clients to oversee surveys, quotes, and final system commissioning. Remote collaboration with UK hours and cross-functional stakeholders to ensure timely delivery.
Marketing Assistant
November 1, 2021 - September 1, 2022
Executed high-volume content delivery by managing approximately 35-40 content briefs and preparing over 20 unique content pieces per month for digital promotions and social media engagement programs.
Campaign Manager at Pearson Education Limited
December 1, 2015 - March 1, 2016
Campaign management, brand strategy, project & compliance management, social media marketing, content planning, and data analysis.

Education

Bachelor of Business Administration at Yangon University of Economics
January 1, 2013 - December 1, 2013
Diploma in Accounting at Pearson
January 1, 2015 - December 1, 2015
Bachelor of Business Administration at Yangon University of Economics
December 1, 2013 - March 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Software & Internet, Media & Entertainment, Energy & Utilities, Professional Services

Skills

Experience Level