I am a vibrant sales and communication specialist with over 3 years of experience driving revenue across real estate, automotive, and customer service industries. I have a proven track record in cold calling, CRM navigation, and persuasive copywriting, combining a journalistic eye for detail with a results-driven sales mindset. I am passionate about building trust, closing deals, and helping brands grow by creating compelling customer experiences that resonate. I thrive in dynamic environments where strategic outreach and personalized client engagement lead to consistent success.

Mary Nyambura Kihuga

I am a vibrant sales and communication specialist with over 3 years of experience driving revenue across real estate, automotive, and customer service industries. I have a proven track record in cold calling, CRM navigation, and persuasive copywriting, combining a journalistic eye for detail with a results-driven sales mindset. I am passionate about building trust, closing deals, and helping brands grow by creating compelling customer experiences that resonate. I thrive in dynamic environments where strategic outreach and personalized client engagement lead to consistent success.

Available to hire

I am a vibrant sales and communication specialist with over 3 years of experience driving revenue across real estate, automotive, and customer service industries. I have a proven track record in cold calling, CRM navigation, and persuasive copywriting, combining a journalistic eye for detail with a results-driven sales mindset.

I am passionate about building trust, closing deals, and helping brands grow by creating compelling customer experiences that resonate. I thrive in dynamic environments where strategic outreach and personalized client engagement lead to consistent success.

See more

Experience Level

Intermediate
Intermediate
Intermediate

Work Experience

Sales and Marketing Agent at Finsco Africa
November 1, 2024 - Present
Spearheaded sales campaigns for land, villas, and homes, closing more than 10 deals monthly through personalized outreach. Managed over 300 leads using WhatsApp, calls, and email, achieving a 15% conversion rate. Initiated client consultations and follow-ups, boosting engagement at events and weddings. Tailored pitches to corporate professionals and diaspora clients, leading to higher closing rates.
Sales and Marketing Representative at Mobius Motors
September 30, 2024 - August 23, 2025
Promoted Mobius 3 vehicles via events and online campaigns, boosting local awareness by 25%. Closed over 30 deals via cold calling and CRM lead tracking. Handled 100+ customer queries weekly, maintaining over 90% satisfaction score.
Ghost Writer at Hot Ghost Writers LTD
August 1, 2024 - Present
Delivered confidential, high-quality manuscripts tailored to client needs. Collaborated with editors to meet deadlines and exceed project expectations.
Freelance Writer at Self-Employed
January 1, 2024 - Present
Managed a successful blog covering diverse topics with over 300 monthly page views. Created engaging and informative articles using strong writing and multimedia skills. Leveraged SEO techniques and social media strategies to boost blog traffic and audience engagement.
Customer Service Representative at CCI Kenya
September 30, 2023 - August 23, 2025
Managed high volumes of inbound queries across phone, email, and live chat. Consistently achieved 100% satisfaction ratings by efficiently resolving issues.
Communications Specialist at Kiambu County Offices
May 1, 2021 - August 23, 2025
Designed marketing materials and edited videos to enhance county campaigns. Covered county events and developed content to support communication efforts.

Education

Diploma in Journalism and Mass Communication at Multimedia University of Kenya
January 1, 2020 - December 1, 2022
Certificate in Mass Communication at Multimedia University of Kenya
January 1, 2019 - August 1, 2019

Qualifications

Certificate in Mass Communication
January 1, 2019 - August 1, 2019

Industry Experience

Real Estate & Construction, Media & Entertainment, Professional Services

Experience Level

Intermediate
Intermediate
Intermediate