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I am a dedicated professional with extensive experience in customer service and bilingual communication, especially in Spanish and English. I thrive in people-oriented environments, bringing exceptional judgment, conflict resolution, and attention to detail to help navigate high-stress situations smoothly. Recently, I have been working as a Spanish Interpreter and Head Pastry Chef, balancing responsibilities in communication, culinary creation, and team management. Throughout my career, I have honed skills that support collaboration and cultural bridging, especially within medical, banking, and insurance sectors. I am passionate about providing outstanding service and continuously advancing my expertise in diverse and dynamic workplaces.…I am a dedicated professional with extensive experience in customer service and bilingual communication, especially in Spanish and English. I thrive in people-oriented environments, bringing exceptional judgment, conflict resolution, and attention to detail to help navigate high-stress situations smoothly. Recently, I have been working as a Spanish Interpreter and Head Pastry Chef, balancing responsibilities in communication, culinary creation, and team management. Throughout my career, I have honed skills that support collaboration and cultural bridging, especially within medical, banking, and insurance sectors. I am passionate about providing outstanding service and continuously advancing my expertise in diverse and dynamic workplaces.

Estevan Carrillo

Voiceover Artist, Voice Actor, Online Trainer, +2

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I am a dedicated professional with extensive experience in customer service and bilingual communication, especially in Spanish and English. I thrive in people-oriented environments, bringing exceptional judgment, conflict resolution, and attention to detail to help navigate high-stress situations smoothly. Recently, I have been working as a Spanish Interpreter and Head Pastry Chef, balancing responsibilities in communication, culinary creation, and team management. Throughout my career, I have honed skills that support collaboration and cultural bridging, especially within medical, banking, and insurance sectors. I am passionate about providing outstanding service and continuously advancing my expertise in diverse and dynamic workplaces.…I am a dedicated professional with extensive experience in customer service and bilingual communication, especially in Spanish and English. I thrive in people-oriented environments, bringing exceptional judgment, conflict resolution, and attention to detail to help navigate high-stress situations smoothly. Recently, I have been working as a Spanish Interpreter and Head Pastry Chef, balancing responsibilities in communication, culinary creation, and team management. Throughout my career, I have honed skills that support collaboration and cultural bridging, especially within medical, banking, and insurance sectors. I am passionate about providing outstanding service and continuously advancing my expertise in diverse and dynamic workplaces.

Available to hire

I am a dedicated professional with extensive experience in customer service and bilingual communication, especially in Spanish and English. I thrive in people-oriented environments, bringing exceptional judgment, conflict resolution, and attention to detail to help navigate high-stress situations smoothly. Recently, I have been working as a Spanish Interpreter and Head Pastry Chef, balancing responsibilities in communication, culinary creation, and team management.

Throughout my career, I have honed skills that support collaboration and cultural bridging, especially within medical, banking, and insurance sectors. I am passionate about providing outstanding service and continuously advancing my expertise in diverse and dynamic workplaces.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Fluent

Work Experience

Spanish Interpreter at Propio Language Services

April 1, 2024 - Present

Interpreted between English and Spanish for clients across medical, banking, and insurance industries via phone and video calls, ensuring accurate communication to aid understanding and decision-making. Collaborated with diverse teams to provide language support and cultural bridging during business transactions.

Head Pastry Chef at Bisbee Coffee Company/The Table

February 29, 2024 - August 23, 2025

Managed the pastry section of the coffee shop kitchen, starting work early and preparing for forecasted foot traffic. Prepared, decorated, and presented various baked goods, maintained display cases, monitored and ordered supplies, ensured health and safety compliance, led recruitment and training, and developed seasonal recipes following current trends.

Line Cook, Bartender, Server at Olive Garden

July 31, 2021 - August 23, 2025

Greeted patrons, took food and beverage orders, verified patrons' identification for alcohol purchases, served alcoholic beverages, managed customer intoxication by refusing service or arranging transport, maintained and stocked bar area, handled payments and cash balance, and supported kitchen prep and service tasks including delivery stocking and meal service setup/close.

Bilingual Patient Coordinator at AZ-TECH Radiology

July 31, 2017 - August 23, 2025

Welcomed and assisted patients and visitors in person and by telephone. Scheduled appointments optimizing patient satisfaction and resource use. Answered questions, maintained reception area, managed patient accounts and financial information, collected charges, expedited third-party claims, and ensured confidentiality and procedural compliance.

Bartender, Server at The Boulders Resort/Paradise Valley Country Club

June 30, 2014 - August 23, 2025

Opened and closed bar, sanitized equipment, took food and beverage orders, prepared drinks, maintained bar stock and supplies, ensured timely delivery of orders, cleaned bar area, and managed bar supply orders.

Bilingual Front-End Collector at Citi Corp, Sears Card Division

July 31, 2009 - August 23, 2025

Contacted customers late on payments by phone or email, arranged debt repayment schedules based on financial status, advised customers on account issues, and maintained detailed account notes in Spanish or English.