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I am a driven and adaptable Computer Science graduate with hands-on leadership experience and a strong foundation in information systems, programming, and technology operations. I hold a Bachelor's degree in Computer Science from Simon Fraser University and a Diploma in Computer Information Systems with distinction from Kwantlen Polytechnic University. During my career, I have developed expertise in CRM systems, programming languages like Python, JavaScript, and SQL, and integrating various business workflows. I am passionate about continuous learning and innovation, and I aim to leverage my multilingual communication skills and technical background to contribute impactful software and IT solutions. With experience in team leadership, problem-solving, and customer-focused service, I thrive in dynamic technical environments where I can manage projects and enhance user experiences.…I am a driven and adaptable Computer Science graduate with hands-on leadership experience and a strong foundation in information systems, programming, and technology operations. I hold a Bachelor's degree in Computer Science from Simon Fraser University and a Diploma in Computer Information Systems with distinction from Kwantlen Polytechnic University. During my career, I have developed expertise in CRM systems, programming languages like Python, JavaScript, and SQL, and integrating various business workflows. I am passionate about continuous learning and innovation, and I aim to leverage my multilingual communication skills and technical background to contribute impactful software and IT solutions. With experience in team leadership, problem-solving, and customer-focused service, I thrive in dynamic technical environments where I can manage projects and enhance user experiences.

Gurman Jit Singh Bakshi

Programmer, Developer, Project Manager, +2

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I am a driven and adaptable Computer Science graduate with hands-on leadership experience and a strong foundation in information systems, programming, and technology operations. I hold a Bachelor's degree in Computer Science from Simon Fraser University and a Diploma in Computer Information Systems with distinction from Kwantlen Polytechnic University. During my career, I have developed expertise in CRM systems, programming languages like Python, JavaScript, and SQL, and integrating various business workflows. I am passionate about continuous learning and innovation, and I aim to leverage my multilingual communication skills and technical background to contribute impactful software and IT solutions. With experience in team leadership, problem-solving, and customer-focused service, I thrive in dynamic technical environments where I can manage projects and enhance user experiences.…I am a driven and adaptable Computer Science graduate with hands-on leadership experience and a strong foundation in information systems, programming, and technology operations. I hold a Bachelor's degree in Computer Science from Simon Fraser University and a Diploma in Computer Information Systems with distinction from Kwantlen Polytechnic University. During my career, I have developed expertise in CRM systems, programming languages like Python, JavaScript, and SQL, and integrating various business workflows. I am passionate about continuous learning and innovation, and I aim to leverage my multilingual communication skills and technical background to contribute impactful software and IT solutions. With experience in team leadership, problem-solving, and customer-focused service, I thrive in dynamic technical environments where I can manage projects and enhance user experiences.

Available to hire

I am a driven and adaptable Computer Science graduate with hands-on leadership experience and a strong foundation in information systems, programming, and technology operations. I hold a Bachelor’s degree in Computer Science from Simon Fraser University and a Diploma in Computer Information Systems with distinction from Kwantlen Polytechnic University. During my career, I have developed expertise in CRM systems, programming languages like Python, JavaScript, and SQL, and integrating various business workflows.

I am passionate about continuous learning and innovation, and I aim to leverage my multilingual communication skills and technical background to contribute impactful software and IT solutions. With experience in team leadership, problem-solving, and customer-focused service, I thrive in dynamic technical environments where I can manage projects and enhance user experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

Panjabi, Punjabi

Fluent

Gujarati

Advanced

Bengali

Advanced

Hindi

Fluent

Urdu

Advanced

Bihari

Advanced

English

Fluent

Work Experience

CRM Developer at Accedge

June 30, 2025 - August 23, 2025

Developed and customized CRM solutions using Python and JavaScript to automate immigration case workflows and client management processes. Designed relational database structures with SQL to organize sensitive client data and application records. Built custom integrations with email and document management platforms, created dynamic web forms and dashboards to improve user experience, performed legacy data migration with a focus on security, and provided technical support and staff training on CRM adoption. Developed automated reporting tools for case status updates and troubleshot system issues to maintain compliance with immigration regulations.

CRM Developer at Nautical Immigration Solutions Inc.

May 31, 2024 - August 23, 2025

Leveraged existing CRM expertise to transition into accounting operations by adapting systems for financial workflows and client management. Redesigned CRM architecture for billing, tax tracking, and compliance reporting. Developed custom Python scripts for data migration, implemented JavaScript dashboards for real-time financial reporting and portfolio visualization, created secure document management integrations with role-based access controls, conducted cross-training for accounting staff on new workflows, and maintained integrations with tools like QuickBooks and Xero ensuring data accuracy.

Key Holder (Manager) / Tech & Customer Solutions Support at Best Buy

June 30, 2022 - August 23, 2025

Provided comprehensive technical support including device setup, software installation, OS updates, antivirus configuration, and hardware troubleshooting. Delivered tailored customer service with technology recommendations and resolved customer issues through diagnostics. Managed inventory including stock maintenance, shipping, receiving, restocking, and merchandising electronics. Trained team members on product knowledge and customer engagement. Monitored and reported on store KPIs to meet sales targets and ensured store presentation standards through promotional setups and organization.

Certified Specialist / Customer Service & Warehouse Associate at Best Buy

November 1, 2021 - August 23, 2025

Supported customers with expert product knowledge and troubleshooting assistance. Assisted in warehouse operations, maintained inventory, and ensured efficient stock processes. Delivered exceptional customer service to enhance shopping experience and supported logistics within the store environment.