I am a dynamic and detail-driven Virtual Assistant with over 10 years of experience supporting founders, startups, and growing brands. I specialize in managing administration, customer service, travel bookings, e-commerce operations, and digital marketing. My technical skills include Canva, Shopify, Figma, content creation, and web tools, allowing me to deliver fast, organized, and committed support to make life easier for clients and executives. I have proven success in building and managing a retail haircare brand, coordinating guesthouse bookings, and supporting team operations. Additionally, I am proficient in using AI tools such as ChatGPT for content generation, business planning, and workflow automation, continuously exploring new technologies to enhance productivity in my virtual assistant role.

Nashaa Mohan

I am a dynamic and detail-driven Virtual Assistant with over 10 years of experience supporting founders, startups, and growing brands. I specialize in managing administration, customer service, travel bookings, e-commerce operations, and digital marketing. My technical skills include Canva, Shopify, Figma, content creation, and web tools, allowing me to deliver fast, organized, and committed support to make life easier for clients and executives. I have proven success in building and managing a retail haircare brand, coordinating guesthouse bookings, and supporting team operations. Additionally, I am proficient in using AI tools such as ChatGPT for content generation, business planning, and workflow automation, continuously exploring new technologies to enhance productivity in my virtual assistant role.

Available to hire

I am a dynamic and detail-driven Virtual Assistant with over 10 years of experience supporting founders, startups, and growing brands. I specialize in managing administration, customer service, travel bookings, e-commerce operations, and digital marketing. My technical skills include Canva, Shopify, Figma, content creation, and web tools, allowing me to deliver fast, organized, and committed support to make life easier for clients and executives.

I have proven success in building and managing a retail haircare brand, coordinating guesthouse bookings, and supporting team operations. Additionally, I am proficient in using AI tools such as ChatGPT for content generation, business planning, and workflow automation, continuously exploring new technologies to enhance productivity in my virtual assistant role.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Beginner
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Language

English
Fluent
Afrikaans
Advanced
Arabic
Beginner

Work Experience

Founder & Brand Manager at Bushra Conscious Haircare
January 1, 2025 - Present
Built an e-commerce business from the ground up using Shopify and Wix platforms. Created and scheduled social media content, newsletters, and product listings. Managed customer service, order processing, and packaging coordination. Designed branding materials with Canva and Figma. Oversaw marketing, content strategy, influencer outreach, and administrative tasks.
Administrator & Coordinator at Mohan's Place Guest House
December 31, 2024 - August 23, 2025
Handled guest bookings, check-ins, and travel itineraries. Processed online and EFT payments with accurate record-keeping. Provided on-call support to guests during tours and stays. Managed online listings, email correspondence, and invoicing.
PA, Administrator & Coordinator at The Cake Shop
January 1, 2018 - August 23, 2025
Managed schedules, orders, inventory, and supplier coordination. Handled customer inquiries through phone, email, and walk-ins. Oversaw office tasks, quotes, payments, and daily operations.

Education

Cybersecurity Specialization at Google
January 1, 2024 - January 1, 2024
Certified in Cybersecurity at ISC2
January 1, 2024 - January 1, 2024
Web Development (HTML/CSS/JS) at SheCodes
January 1, 2022 - January 1, 2022
Diploma in English Language & Literature at Alison
January 1, 2018 - January 1, 2018
Diploma in Educational Psychology at Alison
January 1, 2017 - January 1, 2017

Qualifications

Bachelor of Science - Business Studies (in progress)
January 11, 2030 - August 23, 2025
Cybersecurity Specialization
January 1, 2024 - August 23, 2025
Certified in Cybersecurity
January 1, 2024 - August 23, 2025
Web Development (HTML/CSS/JS)
January 1, 2022 - August 23, 2025
Diploma in English Language & Literature
January 1, 2018 - August 23, 2025
Diploma in Educational Psychology
January 1, 2017 - August 23, 2025

Industry Experience

Retail, Travel & Hospitality, Consumer Goods, Software & Internet, Professional Services