I am a creative, data-driven Social Media Manager with experience across TikTok, Instagram, YouTube, and LinkedIn. I specialize in short-form video production, content planning, and analytics-led optimization to boost engagement, reach and discoverability. I excel at building content calendars, coordinating creators and internal teams, translating performance insights into actionable improvements, and creating hyper-realistic influencer and product content to elevate brand awareness.

Stephen C. Uzoka

I am a creative, data-driven Social Media Manager with experience across TikTok, Instagram, YouTube, and LinkedIn. I specialize in short-form video production, content planning, and analytics-led optimization to boost engagement, reach and discoverability. I excel at building content calendars, coordinating creators and internal teams, translating performance insights into actionable improvements, and creating hyper-realistic influencer and product content to elevate brand awareness.

Available to hire

I am a creative, data-driven Social Media Manager with experience across TikTok, Instagram, YouTube, and LinkedIn. I specialize in short-form video production, content planning, and analytics-led optimization to boost engagement, reach and discoverability.

I excel at building content calendars, coordinating creators and internal teams, translating performance insights into actionable improvements, and creating hyper-realistic influencer and product content to elevate brand awareness.

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Language

Work Experience

Support Worker at RAL Community Care
June 1, 2024 - Present
Delivered tailored support to individuals with autism, learning disabilities, and mental health needs. Enhanced communication and resilience in diverse environments.
Research & Reporting Analyst (Remote, Voluntary) at Mobo Eats
June 1, 2024 - August 24, 2025
Analysed consumer behaviour and marketing performance data and built Power BI dashboards to support campaign evaluation and strategic decision-making.
Customer Service & Social Media Support at Nxtions Food Market
June 1, 2024 - August 24, 2025
Coordinated social content scheduling and campaign promotion. Improved customer engagement through digital and in-person interaction.
DSP Label Partner (Freelance) at Horus Music
February 1, 2023 - Present
Managed digital music distribution campaigns across DSP platforms including Spotify, Apple Music, and YouTube Music. Secured playlist placements and improved streaming visibility. Coordinated campaigns and ensured metadata accuracy.
KYC / Compliance Officer at Kredi Bank
December 31, 2023 - August 24, 2025
Ensured regulatory compliance through audits and KYC reviews. Automated reporting processes to improve efficiency and data accuracy.
Customer Support Officer at Kredi Bank
January 1, 2020 - August 24, 2025
Resolved client queries including handling sensitive fraud cases with professionalism and discretion.
Research & Reporting Analyst at Mobo Eats
January 1, 2024 - June 1, 2024
Analysed operational and behavioural data to inform strategy and decision-making. Built data models for growth forecasting and supported marketing insights. Collaborated across teams to optimise performance using Power BI dashboards.
KYC / Compliance Officer at Kredi Bank
January 1, 2020 - December 1, 2023
Ensured adherence to regulatory frameworks through data audits and KYC reviews. Improved turnaround time by automating compliance reports in Power BI. Coordinated with IT to migrate large datasets while preserving data integrity.
Customer Support Officer at Kredi Bank
May 1, 2018 - January 1, 2020
Handled client escalations involving fraud and sensitive account issues. Fostered trust by resolving concerns with empathy, professionalism, and clarity.
Digital Music Distribution & Campaign Manager (Freelance) at Horus Music
February 1, 2022 - August 1, 2024
Managed end-to-end digital distribution and promotional campaigns for independent artists. Secured playlist placements on Spotify and Apple Music, increasing artist visibility and streams while coordinating release schedules and cross-platform promotion strategies.
Social Media Manager at Arundel Emporium / Network
November 1, 2024 - Present
Oversee the central social media content calendar across Instagram, TikTok, YouTube, and LinkedIn. Create platform-specific content to boost reach and engagement, analyse performance metrics to optimise campaigns, coordinate creators and internal teams to deliver high-quality content, and monitor trends and platform updates to identify new engagement opportunities.
Digital Music Distribution & Campaign Manager (Freelance) at Horus Music, UK
February 1, 2022 - August 1, 2024
Managed digital campaigns for independent artists across multiple social platforms; secured playlist placements on Spotify and Apple Music to increase visibility and streams; coordinated release schedules, content calendars, and promotional rollouts; analysed engagement and streaming data to improve campaign performance.
Research & Reporting Analyst (Voluntary) at Mobo Eats, UK
January 1, 2024 - June 1, 2024
Analysed marketing and behavioural data to support business decisions; built Power BI dashboards to track growth and campaign performance; delivered insight-driven recommendations to optimise marketing outcomes.
Support Worker at RAL Community Care, London
June 1, 2024 - October 1, 2024
Delivered person-centered support and maintained accurate digital records; worked collaboratively within multidisciplinary teams in fast-paced environments.
KYC / Compliance Officer at Kredi Bank, Nigeria
January 1, 2020 - December 1, 2023
Conducted data audits and compliance reviews; automated reporting workflows using Power BI; managed large datasets while ensuring data integrity.
Customer Support Officer at Kredi Bank, Nigeria
May 1, 2018 - January 1, 2020
Resolved complex customer issues and maintained accurate CRM records; built strong client relationships through clear communication.

Education

MSc IT Management at Sheffield Hallam University
January 11, 2030 - August 24, 2025
BSc Computer Science at University of Nigeria, Nsukka
January 11, 2030 - August 24, 2025
MSc IT Management at Sheffield Hallam University
January 11, 2030 - January 11, 2026
BSc Computer Science at University of Nigeria, Nsukka
January 11, 2030 - January 11, 2026
MSc IT Management at Sheffield Hallam University, UK
January 1, 2021 - January 1, 2022
BSc Computer Science at University of Nigeria, Nsukka, Nigeria
January 1, 2015 - January 1, 2018
MSc IT Management at Sheffield Hallam University, UK
January 11, 2030 - March 13, 2026
BSc Computer Science at University of Nigeria
January 11, 2030 - March 13, 2026

Qualifications

Google Digital Marketing & E-commerce
January 11, 2030 - November 1, 2025
Meta Social Media Marketing
January 11, 2030 - August 24, 2025
Udemy: Social Media Marketing & Management Certificate
January 11, 2030 - August 24, 2025
Digital Marketing Foundations Certificate
January 11, 2030 - August 24, 2025
Leadership & Team Management
January 11, 2030 - August 24, 2025
Trauma-Informed Care & Behaviour Management
January 11, 2030 - August 24, 2025
Manual Handling
January 11, 2030 - January 11, 2026
Infection Prevention & Control (Level 2)
January 11, 2030 - January 11, 2026
Leadership Management
January 11, 2030 - January 11, 2026
Trauma-Informed Care & Behaviour Management
January 11, 2030 - January 11, 2026
Manual Handling
January 11, 2030 - January 11, 2026
Infection Prevention & Control (Level 2)
January 11, 2030 - January 11, 2026
Leadership Management
January 11, 2030 - January 11, 2026
Trauma-Informed Care & Behaviour Management
January 11, 2030 - January 11, 2026
Social Media Marketing Professional Certificate
January 11, 2030 - March 13, 2026
Google Digital Skills – Digital Marketing and Online Strategy
January 11, 2030 - March 13, 2026

Industry Experience

Financial Services, Healthcare, Media & Entertainment, Retail, Non-Profit Organization, Software & Internet, Professional Services, Other, Education