Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a competitive team player aiming to succeed in a stimulating and challenging fast-paced environment, building the success of the organization and experiencing new opportunities along the way. I enjoy collaborating closely with product managers, engineers, and stakeholders to iterate based on feedback and align design goals with business KPIs, delivering user-centered design solutions that improve task completion and reduce friction.…I am a competitive team player aiming to succeed in a stimulating and challenging fast-paced environment, building the success of the organization and experiencing new opportunities along the way. I enjoy collaborating closely with product managers, engineers, and stakeholders to iterate based on feedback and align design goals with business KPIs, delivering user-centered design solutions that improve task completion and reduce friction.

Sushmita Pereira

Creative Director, Graphic Designer, UX Designer, +2





I am a competitive team player aiming to succeed in a stimulating and challenging fast-paced environment, building the success of the organization and experiencing new opportunities along the way. I enjoy collaborating closely with product managers, engineers, and stakeholders to iterate based on feedback and align design goals with business KPIs, delivering user-centered design solutions that improve task completion and reduce friction.…I am a competitive team player aiming to succeed in a stimulating and challenging fast-paced environment, building the success of the organization and experiencing new opportunities along the way. I enjoy collaborating closely with product managers, engineers, and stakeholders to iterate based on feedback and align design goals with business KPIs, delivering user-centered design solutions that improve task completion and reduce friction.

Available to hire

I am a competitive team player aiming to succeed in a stimulating and challenging fast-paced environment, building the success of the organization and experiencing new opportunities along the way.

I enjoy collaborating closely with product managers, engineers, and stakeholders to iterate based on feedback and align design goals with business KPIs, delivering user-centered design solutions that improve task completion and reduce friction.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Beginner

Language

English

Fluent

French

Beginner

Korean

Intermediate

Marathi (Marāṭhī)

Fluent

Work Experience

Creative Designer at Semper8 Media Ltd.

August 31, 2024 - August 24, 2025

Conducted interviews, surveys, and usability testing to understand user behavior and inform conversation flows and UI/UX decisions. Designed user journeys and self-service conversation flows for digital products focused on improving task completion and reducing friction. Created visual storyboards and flow diagrams using Figma and Miro to communicate design logic to developers. Collaborated in a Scrum Agile environment with product managers, engineers, and stakeholders to iterate based on feedback. Supported project tracking and sprint planning using Jira, aligning design goals with business KPIs.

Customer Service Representative at Staples Canada

February 1, 2023 - Present

Provided excellent customer service with good communication skills in a fast-paced environment. Offered technical support to clients, promoted Staples products and services, and increased sales. Efficiently resolved user queries and technical issues while maintaining a high level of professionalism and customer service.

Associate Creative Designer - Specialist at Tata Consultancy Services

August 31, 2022 - August 24, 2025

Developed SCORM-compliant eLearning visuals, infographics, and onboarding collateral. Collaborated with SMEs to visually interpret complex content using branded layouts. Conducted usability testing of TCS eLearning platforms for improved UI and learning experience.