As a General Virtual Assistant, I handle administrative projects including document creation, data entry, and social media management, and I can work one-on-one with small businesses to provide flexible and affordable administrative support. I specialize in content creation for social media, including reels, carousels, and motivational captions, using Canva to produce professional visuals. I manage scheduling via Meta Business Suite, Canva Planner, and Buffer, build engaged communities through emotionally-driven storytelling, and offer growth-driven strategies for influencers and life coaches with ongoing analysis of performance and results.

Wendy Peña Flor

As a General Virtual Assistant, I handle administrative projects including document creation, data entry, and social media management, and I can work one-on-one with small businesses to provide flexible and affordable administrative support. I specialize in content creation for social media, including reels, carousels, and motivational captions, using Canva to produce professional visuals. I manage scheduling via Meta Business Suite, Canva Planner, and Buffer, build engaged communities through emotionally-driven storytelling, and offer growth-driven strategies for influencers and life coaches with ongoing analysis of performance and results.

Available to hire

As a General Virtual Assistant, I handle administrative projects including document creation, data entry, and social media management, and I can work one-on-one with small businesses to provide flexible and affordable administrative support.

I specialize in content creation for social media, including reels, carousels, and motivational captions, using Canva to produce professional visuals. I manage scheduling via Meta Business Suite, Canva Planner, and Buffer, build engaged communities through emotionally-driven storytelling, and offer growth-driven strategies for influencers and life coaches with ongoing analysis of performance and results.

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Language

English
Fluent

Work Experience

Freelance Social Media Manager at Remote
January 1, 2021 - Present
Managed content creation, posting designed reels and carousels. Maintained engagement by responding to DMs, emails, and performing administrative roles. Responsible for content planning, scheduling, and social media profile optimization.
Customer Service Representative – Food Service Industry at Local Restaurant, Philippines
January 1, 2023 - Present
Assisted customers with orders, concerns, and dine-in inquiries. Engaged in upselling and cross-selling to ensure excellent service and customer satisfaction. Managed complaints professionally and ensured a friendly, welcoming experience for every guest. Received praise for attentiveness, respectfulness, and solution-oriented service.
Freelance Social Media Manager at Remote
January 1, 2021 - Present
Handled content creation, including posting designed reels and carousels. Maintained engagement by reacting to and managing direct messages, email support, and administrative roles.
Customer Service Representative – Food Service Industry at Local Restaurant, Philippines
January 1, 2023 - Present
Assisted customers with orders, concerns, and dine-in inquiries. Engaged in upselling and cross-selling to ensure the best service, leaving customers highly satisfied. Handled complaints professionally and ensured a friendly, welcoming experience for every guest.
Customer Service Representative at Food Service Industry Local Restaurant, Philippines
January 1, 2024 - September 9, 2025
Assisted customers with orders, concerns, and dine-in inquiries. Skilled in upselling and cross-selling to enhance service quality. Maintained a friendly, respectful demeanor, managed complaints professionally, and ensured high customer satisfaction.
Customer Service Representative at Local Restaurant, Philippines
December 31, 2024 - September 9, 2025
Assisted customers with orders, concerns, and dine-in inquiries. Upselling and cross-selling to enhance sales. Resolved complaints with professionalism and a calm demeanor, ensuring a friendly guest experience.
Freelance Social Media Manager (Remote) at Self-employed / Freelance
January 1, 2021 - Present
Managed social media content for multiple clients with a focus on authentic brand storytelling. Created content for reels, carousels, and motivational captions that drive engagement. Designed visuals with Canva, scheduled posts via Meta Business Suite, Canva Planner, and Buffer. Built engaged communities through emotionally-driven storytelling and monitored performance with basic analytics.

Education

FILIPINO MAJOR at DCOMC
August 31, 2025 - August 31, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Media & Entertainment, Professional Services, Travel & Hospitality, Consumer Goods, Software & Internet, Other