Hi, I’m Zefi Kasimidou. I’m a Digital Marketing Specialist with experience in SEO, PPC, social media, and content marketing. I craft data-driven campaigns and manage end-to-end digital initiatives to boost brand awareness and ROI. I’m passionate about increasing engagement and delivering measurable results. I’m creative, with leadership and coaching skills, and I value strong time management and work ethic as I collaborate with teams to deliver high-quality results.

Zefi Kasimidou

Hi, I’m Zefi Kasimidou. I’m a Digital Marketing Specialist with experience in SEO, PPC, social media, and content marketing. I craft data-driven campaigns and manage end-to-end digital initiatives to boost brand awareness and ROI. I’m passionate about increasing engagement and delivering measurable results. I’m creative, with leadership and coaching skills, and I value strong time management and work ethic as I collaborate with teams to deliver high-quality results.

Available to hire

Hi, I’m Zefi Kasimidou. I’m a Digital Marketing Specialist with experience in SEO, PPC, social media, and content marketing. I craft data-driven campaigns and manage end-to-end digital initiatives to boost brand awareness and ROI. I’m passionate about increasing engagement and delivering measurable results.

I’m creative, with leadership and coaching skills, and I value strong time management and work ethic as I collaborate with teams to deliver high-quality results.

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Language

Greek, Modern
Fluent
English
Fluent
Spanish; Castilian
Fluent
Italian
Advanced
German
Advanced

Work Experience

Customer Service Representative - Spanish - Italian Department at People Cert
December 31, 2023 - August 25, 2025
Handled over 30 customer interactions daily, providing detailed, personalized, friendly, and polite service to ensure customer retention and satisfaction. Memorized all company products and services to quickly and efficiently answer customer questions and increase upsells.
Localization Agent - Spanish Department at People Cert
April 30, 2024 - August 25, 2025
Oversaw the translation of documents, websites, software, and marketing materials into Spanish, ensuring adaptation to regional variations such as Spain, Mexico, Argentina, etc. Advised teams on cultural sensitivities and market-specific strategies. Ensured compliance with local regulations and legal requirements.
Social Media - Reservation Manager at Mirablue Luxury Residences
January 1, 2024 - Present
Developed and executed a social media content calendar with high-quality visuals, videos, and posts showcasing luxury experiences, amenities, and exclusive offers to attract high-end clientele. Managed community engagement and customer service. Coordinated partnerships with tourism boards, travel agencies, travel influencers, and premium brands.
Customer Service Representative at People Cert
December 31, 2023 - September 20, 2025
Handled over 30 customer interactions daily, providing detailed, personalized, friendly, and polite service to ensure customer retention and satisfaction. Memorized all company products and services to answer customer questions quickly and efficiently and to increase upsells.
Localization Agent - Spanish Department at People Cert
December 31, 2024 - September 20, 2025
Oversaw translation of documents, websites, software, and marketing materials into Spanish; ensured adaptation to regional variations (Spain, Mexico, Argentina, etc.); advised teams on cultural sensitivities and market-specific strategies; ensured compliance with local regulations and legal requirements.
Social Media - Reservation Manager at Mira Blue Luxury Residences
January 1, 2024 - Present
Developed and executed a social media content calendar with high-quality visuals, videos, and posts. Showcased luxury experiences, amenities, and exclusive offers to attract high-end clientele. Managed community engagement and customer service. Managed partnerships with tourism boards, travel agencies, travel influencers and premium brands.
Customer Service Representative at People Cert
December 31, 2023 - September 20, 2025
Handled over 30 customer interactions daily with detailed, personalized, friendly service to ensure customer retention and satisfaction.
Localization Agent - Spanish Department at People Cert
December 31, 2024 - September 20, 2025
Overseeing translation of documents, websites, software, and marketing materials into Spanish; ensuring adaptation to regional variations; advising teams on cultural sensitivities and market-specific strategies; ensuring compliance with local regulations.
Reservation Manager (Social Media) at Mira Blue Luxury Residences
January 1, 2024 - Present
Developed and executed a social media content calendar with high-quality visuals, videos, and posts. Showcased luxury experiences, amenities, and exclusive offers to attract high-end clients.
Customer Service Representative at PeopleCert
January 1, 2023 - September 20, 2025
Handled over 30 customer interactions daily, providing detailed, personalized, friendly, and polite service to ensure customer retention and satisfaction.
Localization Agent - Spanish Department at PeopleCert
January 1, 2024 - September 20, 2025
Oversaw translation of documents, websites, software, and marketing materials into Spanish; ensured adaptation to regional variations (Spain, Mexico, Argentina); advised teams on cultural sensitivities and market-specific strategies; ensured compliance with local regulations and legal requirements.
Reservation & Social Media Manager at MiraBlue Luxury Residences
January 1, 2024 - Present
Developed and executed a social media content calendar with high-quality visuals, videos, and posts; showcased luxury experiences, amenities, and exclusive offers to attract high-end clientele. Managed community engagement and partnerships with tourism boards, travel agencies, travel influencers and premium brands.

Education

Bachelor Degree in Foreign Languages: Translation & Interpreting at Ionian University
September 1, 2019 - May 1, 2024
MSc in E-Business - Digital Marketing at International Hellenic University
September 1, 2024 - August 25, 2025
Bachelor's degree in Foreign Languages & Literature at Ionian University
September 1, 2019 - May 31, 2024
ERASMUS+ Exchange Program at International Hellenic University
February 1, 2022 - July 31, 2022
MSc in E-Business - Digital Marketing at International Hellenic University
September 1, 2024 - September 20, 2025
BA in Foreign Languages (Translation & Interpreting) at Ionian University
September 1, 2019 - May 1, 2024
ERASMUS+ Exchange Program at University of Verona (Italy)
February 1, 2022 - July 1, 2022
MSc in E-Business - Digital Marketing at International Hellenic University
September 1, 2024 - September 20, 2025
Bachelor's degree in Foreign Languages and Literature at University of Verona
September 1, 2019 - May 1, 2024
ERASMUS+ Exchange Program at International Hellenic University
February 1, 2022 - July 1, 2022
MSc in E-Business & Digital Marketing at International Hellenic University
September 1, 2024 - September 20, 2025

Qualifications

AISES EC - Accelerate Your Career
January 11, 2030 - August 25, 2025
Intergraphics - Adobe Illustrator
January 11, 2030 - August 25, 2025
Intergraphics - Adobe Photoshop
January 11, 2030 - August 25, 2025

Industry Experience

Travel & Hospitality, Media & Entertainment, Professional Services, Software & Internet, Retail, Education