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Bhawana Rani

Available to hire

I'm Bhawana Rani, a Sales Operations and Client Support professional based in Mississauga, Ontario.

About

I’m Bhawana Rani, a Sales Operations and Client Support professional based in Mississauga, Ontario. I specialize in streamlining sales processes, managing customer relationships, and supporting cross-functional teams to drive sales growth. I have a track record in analyzing sales data, executing CRM campaigns, and providing pricing support to secure contracts. I’m passionate about creating client-facing resources and aligning sales with marketing initiatives to enable scalable growth.

I’m known for collaborative, detail-oriented work and for optimizing workflows. I enjoy developing learning materials and content for diverse audiences, mentoring junior contributors, and ensuring service excellence across client accounts.

  • 6 years' experience
  • Joined August 2025

Industry experience

  • Media & Entertainment
  • Professional Services
  • Education
  • Retail
  • Software & Internet

Work experience· 9 roles

Sales and Marketing Executive · Cross Merge Services Inc., Mississauga, ONFeb 2025 – Present · 1 yr 10 mos

Partnered with client companies to understand staffing requirements and recommend tailored workforce solutions. Reached out to prospective businesses to build relationships, present service offerings, and secure new contracts. Supported the sales team by preparing agreements, negotiating pricing terms, and finalizing contracts with client organizations. Managed ongoing customer accounts by addressing workforce concerns, resolving issues, and ensuring service satisfaction. Coordinated with internal teams to deploy temporary staff, ensuring timely fulfillment of client needs. Collected and analyzed client feedback and staffing data to improve service delivery and support sales strategies. Assisted in preparing client-specific presentations, proposals, and documentation for new and existing business. Proactively maintained customer engagement through follow-ups, contract renewals, and service updates. Collaborated with cross-functional teams to optimize staffing processes, strengthen clie

Sales and Marketing Executive · Cross Merge Services Inc.Feb 2025 – Present · 1 yr 10 mos

Partnered with client companies to understand staffing requirements and recommend tailored workforce solutions. Reached out to prospective businesses to build relationships, present service offerings, and secure new contracts. Supported sales by preparing agreements, negotiating pricing terms, and finalizing contracts with client organizations. Managed ongoing customer accounts by addressing workforce concerns, resolving issues, and ensuring service satisfaction. Coordinated with internal teams to deploy temporary staff, ensuring timely fulfillment of client needs. Collected and analyzed client feedback and staffing data to improve service delivery and support sales strategies. Assisted in preparing client-specific presentations, proposals, and documentation for new and existing business. Proactively maintained customer engagement through follow-ups, contract renewals, and service updates. Collaborated with cross-functional teams to optimize staffing processes, strengthen client relati

Marketing Executive · Cross Merge Services Inc.Feb 2025 – Present · 1 yr 10 mos

Collaborated with the marketing team to design and execute outreach strategies for client acquisition and brand visibility. Designed training-style presentations and resource guides to support internal team onboarding and client engagement. Supported business development through lead generation and relationship-building with potential clients. Coordinated with cross-functional teams to ensure alignment of sales and marketing objectives. Coached junior staff on best practices in digital outreach and communication, fostering skill development within the team.

Content Editor & Writer · The Times of IndiaJan 2024 – Sep 2025 · 1 yr 9 mos
Content Editor & Writer · The Times of IndiaJan 2024 – Sep 2025 · 1 yr 9 mos
Content Editor & Writer · The Times of IndiaJan 2024 – Aug 2025 · 1 yr 8 mos
Marketing Coordinator · FCB Kinnect, Delhi, IndiaMay 2020 – Sep 2025 · 5 yrs 5 mos
Marketing Coordinator · FCB KinnectMay 2020 – Sep 2025 · 5 yrs 5 mos

Education· 6

Master’s Degree – English Language and Literature · Delhi University, India2021 – 2023
Bachelor of Business Administration (BBA) – Marketing & Management · Guru Gobind Singh Indraprastha University, Delhi, India2016 – 2019
Master of Arts (M.A.) – English Language and Literature · Delhi University2021 – 2023
Bachelor of Business Administration (BBA) – Marketing & Management · Guru Gobind Singh Indraprastha University2016 – 2019

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