Available to hire
I am an experienced OpenText Developer with 7 years of expertise in developing, implementing, and maintaining OpenText solutions. I specialize in Content Server, Document Management, Workflow Design, and Custom Module Development, and I focus on delivering high-quality, scalable solutions. Over the years, I have gained strong technical skills and analytical abilities, allowing me to lead complex projects, integrate enterprise systems, and improve operational efficiency.
I am passionate about technology and enjoy working in collaborative environments across multiple industries including defense, oil and energy sectors. I continuously seek to expand my expertise in programming, workflow automation, and system administration while adapting to evolving technical landscapes. My goal is to contribute effectively to organizational success while maintaining system performance and security compliance.
Language
English
Fluent
Urdu
Fluent
Arabic
Intermediate
German
Beginner
Work Experience
Open Text Developer at EEMC (KNG Defence Project)
November 1, 2022 - PresentWorking as an OpenText Developer focusing on Content Server management, document management, and user assistance. Designed and implemented complex workflows to automate business processes resulting in a 30% increase in operational efficiency. Led integration of OpenText Content Server with SAP and Salesforce using REST and SOAP APIs to improve system interoperability. Performed system administration tasks such as backup, monitoring, reporting, software updates, and version upgrades. Managed data migration from SAP Hana to Oracle 12c. Customized OpenText CS Perspective layouts and integrated web services. Provided technical support, regular audits, and security enhancements.
IT Associate (Open Text Oscript Developer) at Sinopec KOC, Kuwait
June 30, 2022 - August 26, 2025Served as an OpenText ECM consultant in the oil and petrol industry. Managed Content Server administration including backup and monitoring, developed new eForms and HTML forms with Content Server WebForms, configured Search Engine and Indexing, administered Enterprise Scan, and managed OpenText Enterprise Connect configuration. Developed and maintained workflows and reports, and handled record lifecycle management. Worked with Alfresco for document migration and SQL Server for database configuration. Supported Windows Server 2012 backup and remote assistance.
DevOps Associate at Fluor KNPC, Kuwait
June 30, 2019 - August 26, 2025Handled system infrastructure setup, provisioning, deployment, management, and automation including remote assistance. Managed system provisioning using Ansible, code repository and version control with Git, build and release integration with Jenkins. Configured load balancing, NFS servers, web proxies, and Nginx automation. Conducted system administration tasks such as monitoring, optimization, security, and process resource management. Developed custom services, job schedulers, virtualization, automated cloud server management, and wrote Nagios monitoring scripts.
OpenText Administrator at Bytesbrick System Private Limited, India
November 30, 2015 - August 26, 2025Led troubleshooting and resolved end-user issues on OpenText systems. Managed access control, user and group permissions, patches, and liaised with other infrastructure teams for OS, database, and storage maintenance. Delivered ECM implementation system administration, risk identification, and status reporting. Provided knowledge transfer and mentorship to Corporate Records Manager and other administrators. Handled maintenance automation, security compliance, disaster recovery, capacity planning, and reporting.
Technical Writer at Chhabi Electrical Private Limited, India
November 30, 2010 - August 26, 2025Controlled project plans and schedules for product documentation. Collaborated with designers and developers to produce detailed, user-friendly technical documents including manuals, specifications, and tutorials. Conducted product research and usability testing to improve content quality. Maintained detailed documentation databases and created content across multiple media formats. Ensured documentation compliance with organizational and legal standards to facilitate data migration and end-user success.
Open Text Developer at EEMC (KNG Defence Project)
November 1, 2022 - PresentManage and assist users with document management issues on OpenText Content Server. Design and implement complex workflows to automate business processes improving operational efficiency by 30%. Lead integration of OpenText Content Server with SAP and Salesforce using REST and SOAP APIs to enhance system interoperability. Perform regular system administration, including backups, monitoring, software updates, version upgrades, search engine configuration, and archiving with OpenText Enterprise Scan. Configure reports, enterprise connect, and conduct data migration projects ensuring data integrity. Customize OpenText CS Perspective layouts and provide technical support ensuring security and compliance.
IT Associates (Open Text Oscript Developer) at Sinopec KOC, Kuwait
June 30, 2022 - August 26, 2025Consulted as OpenText ECM developer for the oil and petrol industry. Managed document management and provided user support on OpenText Content Server. Executed regular backups, system administration, search engine configuration, and archiving tasks. Developed new forms in eForms and HTML through Content Server WebForms. Managed workflows, notifications, polling, and report creation. Administered Content Server Enterprise Connect and Pulse modules. Performed data migration using Alfresco database and administered SQL Server and Windows Server backups and remote assistance.
DevOps Associates at Fluor KNPC, Kuwait
June 30, 2019 - August 26, 2025Handled system infrastructure setup, provisioning, deployment, automation, and remote assistance. Managed system provisioning using Ansible, version control with Git, and build/release using Jenkins. Administered Load Balancing, NFS, web server proxies, and Nginx configuration. Automated system processes, monitoring, optimization, and security. Developed custom service and job schedulers, and performed system tuning. Managed virtualization, OS package installations, and cloud servers automation. Created system monitoring scripts integrated with Nagios.
OpenText Administrator at Bytesbrick System Private Limited, India
November 30, 2015 - August 26, 2025Led troubleshooting and resolution of end-user issues, managed access control and permissions, and applied patches coordinating with infrastructure teams. Fulfilled ECM implementation deliverables as system administrator. Identified and communicated system risks, coordinated regular status meetings with corporate records managers, and transferred knowledge for ECM improvements. Managed automation, security compliance, disaster recovery, and capacity analysis. Prepared management dashboards and provided improvement recommendations.
Technical Writeup at Chhabi Electrical Private Limited, India
November 30, 2010 - August 26, 2025Planned and executed daily tasks, communicated with product designers, and developed comprehensive technical documentation. Translated complex product details into clear user-friendly content. Created and maintained documentation databases, evaluated and innovated content, and ensured compliance with organizational and legal standards. Produced manuals, instruction guides, tutorials, and maintained cohesive documentation to improve product success.
Education
M.Tech at AFSET, Faridabad, Maharshi Dayanand University, Rohtak, Haryana, India
January 11, 2030 - January 1, 2014B.Tech at IACR, Biju Patnaik University of Technology, Odisha, India
January 11, 2030 - January 1, 2009M.Tech at AFSET, Faridabad, Maharshi Dayanand University
January 11, 2030 - January 1, 2014B.Tech at IACR, Biju Patnaik University of Technology
January 11, 2030 - January 1, 2009Qualifications
OpenText ECM Content Server 10.5
March 1, 2015 - August 26, 2025MC Plus: Mechanical Completion Plus Certification
January 11, 2030 - August 26, 2025Matlab Professional
January 11, 2030 - August 26, 2025OpenText ECM Content Server 10.5
March 1, 2015 - August 26, 2025Mechanical Completion Plus Certification
January 11, 2030 - August 26, 2025Matlab
January 11, 2030 - August 26, 2025Industry Experience
Energy & Utilities, Government, Professional Services, Computers & Electronics, Software & Internet, Manufacturing
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