I am a detail-oriented professional with experience in administrative support, client communication, and digital content creation. I am skilled in managing Shopify listings, creating promotional social media graphics, and tracking sales. With a strong background in customer service, handling billings, troubleshooting, and account management, I am adaptable, organized, and tech-savvy, committed to continuous learning and professional development. I enjoy collaborating with teams to align visuals with brand strategy and delivering clear, accurate, and timely solutions to ensure customer satisfaction. I aim to leverage my creative skills and customer service expertise to produce impactful design and communication outcomes.

Princess Khinn Toledo

I am a detail-oriented professional with experience in administrative support, client communication, and digital content creation. I am skilled in managing Shopify listings, creating promotional social media graphics, and tracking sales. With a strong background in customer service, handling billings, troubleshooting, and account management, I am adaptable, organized, and tech-savvy, committed to continuous learning and professional development. I enjoy collaborating with teams to align visuals with brand strategy and delivering clear, accurate, and timely solutions to ensure customer satisfaction. I aim to leverage my creative skills and customer service expertise to produce impactful design and communication outcomes.

Available to hire

I am a detail-oriented professional with experience in administrative support, client communication, and digital content creation. I am skilled in managing Shopify listings, creating promotional social media graphics, and tracking sales. With a strong background in customer service, handling billings, troubleshooting, and account management, I am adaptable, organized, and tech-savvy, committed to continuous learning and professional development.

I enjoy collaborating with teams to align visuals with brand strategy and delivering clear, accurate, and timely solutions to ensure customer satisfaction. I aim to leverage my creative skills and customer service expertise to produce impactful design and communication outcomes.

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Work Experience

Freelance Graphic Artist at Fiverr
November 30, 2022 - August 26, 2025
Designed custom visuals, brand assets, and marketing materials for various clients. Managed direct communication with clients to understand project goals and deliver timely results. Worked across a range of design needs including logos, mascots, caricatures, cartoon characters, and digital paint.
Customer Service Representative at Eperformax
March 31, 2023 - August 26, 2025
Provided customer support for a major telecommunications company. Handled inquiries related to mobile plans, billing, payments, and service upgrades. Assisted with technical troubleshooting and resolved service-related concerns. Ensured customer satisfaction by delivering clear, accurate, and timely solutions.
Graphic Designer Intern at Grafiknine Inc.
May 31, 2025 - August 26, 2025
Managed Shopify product listings and tracked online sales performance. Designed and scheduled promotional content for social media including reels, stories, and static posts. Created print materials such as posters, flyers, and packaging labels. Collaborated with the marketing team to align visuals with brand strategy.

Education

Bachelor of Science in Graphics and Design at Cebu Technological University
January 1, 2021 - January 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Retail, Telecommunications, Professional Services, Software & Internet