Omkar Wagh
I am a computer science graduate with hands-on experience in data engineering for cloud-based data systems.
About
I am a computer science graduate with hands-on experience in data engineering for cloud-based data systems. I am familiar with SQL and Python, and have worked with tools such as AWS S3, Microsoft Azure, Google Data Studio, Power BI, Tableau, Salesforce, Siebel, and Agent Workspace. I am passionate about building scalable and resilient solutions, following Agile methodologies, and applying a conceptual understanding of DevOps best practices to ensure efficiency and robustness.
Throughout my career, I have delivered tier-1 and tier-2 technical support for enterprise systems, collaborated across teams to troubleshoot hardware, application, and network issues, and contributed to infrastructure reliability. I have experience in product management, data analytics, machine learning, AI innovation, and cloud technologies, which has enabled me to solve real-world technical challenges and present solutions to industry professionals.
- 2 years' experience
- Joined August 2025
Industry experience
- Computers & Electronics
- Software & Internet
- Financial Services
- Government
- Media & Entertainment
Work experience· 6 roles
Analyzed and selected KPIs to address business challenges in a strategy RPG mobile game. Evaluated player engagement, retention, and monetization using industry-standard frameworks. Created data-driven presentations that delivered performance insights and strategic recommendations.
Delivered tier-1 and tier-2 technical support for enterprise telecom and IT systems, ensuring 24/7 service continuity. Provided L1/L2 support which improved uptime and rapid issue resolution. Collaborated with cross-functional teams to troubleshoot hardware, application, and network problems. Applied ITIL practices, performed Root Cause Analysis, and contributed to infrastructure reliability. Participated in Agile sprints, aligning support tasks with product and service objectives.
Utilized SQL, Excel, and real-time dashboards for data transformation, ingestion, and report generation. Automated tracking of inventory and transactions via POS systems and CRM. Streamlined data flow to analytics tools, enhancing operational efficiency.
Education
Certifications and awards
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