I am a dedicated Customer Service and Community Management Agent with extensive experience in handling customer inquiries via phone, email, and chat. I enjoy analyzing problems, reporting, and managing social media platforms like Instagram, Facebook, and Tik Tok. My expertise also includes product support for influencers and managing collaborations with a sound knowledge of eCommerce tools like Shopify, DIXA, Trusted Shops, and Amazon. I am skilled in CAT tools such as Wordfast and excel in SEO text optimization and post-editing. With a strong educational background in Languages, Literature, and Translation from Sapienza University in Rome, I am passionate about intercultural communication and inclusion. I am currently furthering my education in Theatre Pedagogy and have experience in supporting educational programs for Ukrainian refugee children. My language skills and digital proficiency empower me to deliver effective translation, content localization, and customer service solutions.…I am a dedicated Customer Service and Community Management Agent with extensive experience in handling customer inquiries via phone, email, and chat. I enjoy analyzing problems, reporting, and managing social media platforms like Instagram, Facebook, and Tik Tok. My expertise also includes product support for influencers and managing collaborations with a sound knowledge of eCommerce tools like Shopify, DIXA, Trusted Shops, and Amazon. I am skilled in CAT tools such as Wordfast and excel in SEO text optimization and post-editing. With a strong educational background in Languages, Literature, and Translation from Sapienza University in Rome, I am passionate about intercultural communication and inclusion. I am currently furthering my education in Theatre Pedagogy and have experience in supporting educational programs for Ukrainian refugee children. My language skills and digital proficiency empower me to deliver effective translation, content localization, and customer service solutions.WWWW…