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Hi, I'm Ronald Koh, a technically skilled and driven professional specializing in blockchain development, technical support, and software engineering. With expertise in programming languages like Python, Solidity, Rust, and TypeScript, I have successfully improved platform stability, automated support processes, and contributed to product enhancements at various reputable organizations. I enjoy collaborating with engineering teams and customers to solve complex technical issues, designing dashboards for operational insights, and developing educational content that empowers developer communities. My passion lies in leveraging technology, especially Web3 and blockchain infrastructure, to create efficient and reliable systems that positively impact users and businesses.…Hi, I'm Ronald Koh, a technically skilled and driven professional specializing in blockchain development, technical support, and software engineering. With expertise in programming languages like Python, Solidity, Rust, and TypeScript, I have successfully improved platform stability, automated support processes, and contributed to product enhancements at various reputable organizations. I enjoy collaborating with engineering teams and customers to solve complex technical issues, designing dashboards for operational insights, and developing educational content that empowers developer communities. My passion lies in leveraging technology, especially Web3 and blockchain infrastructure, to create efficient and reliable systems that positively impact users and businesses.

Ronald Koh

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Hi, I'm Ronald Koh, a technically skilled and driven professional specializing in blockchain development, technical support, and software engineering. With expertise in programming languages like Python, Solidity, Rust, and TypeScript, I have successfully improved platform stability, automated support processes, and contributed to product enhancements at various reputable organizations. I enjoy collaborating with engineering teams and customers to solve complex technical issues, designing dashboards for operational insights, and developing educational content that empowers developer communities. My passion lies in leveraging technology, especially Web3 and blockchain infrastructure, to create efficient and reliable systems that positively impact users and businesses.…Hi, I'm Ronald Koh, a technically skilled and driven professional specializing in blockchain development, technical support, and software engineering. With expertise in programming languages like Python, Solidity, Rust, and TypeScript, I have successfully improved platform stability, automated support processes, and contributed to product enhancements at various reputable organizations. I enjoy collaborating with engineering teams and customers to solve complex technical issues, designing dashboards for operational insights, and developing educational content that empowers developer communities. My passion lies in leveraging technology, especially Web3 and blockchain infrastructure, to create efficient and reliable systems that positively impact users and businesses.

Available to hire

Hi, I’m Ronald Koh, a technically skilled and driven professional specializing in blockchain development, technical support, and software engineering. With expertise in programming languages like Python, Solidity, Rust, and TypeScript, I have successfully improved platform stability, automated support processes, and contributed to product enhancements at various reputable organizations.

I enjoy collaborating with engineering teams and customers to solve complex technical issues, designing dashboards for operational insights, and developing educational content that empowers developer communities. My passion lies in leveraging technology, especially Web3 and blockchain infrastructure, to create efficient and reliable systems that positively impact users and businesses.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Afar

Advanced

Aragonese

Advanced

Bashkir

Advanced

Work Experience

Technical Support Engineer at FUN.XYZ

October 1, 2024 - Present

Resolved and automated customer support requests, improving ticket resolution time by 30% and boosting customer satisfaction. Troubleshot and fixed payment pipeline issues, reducing recurring incidents by 50%. Built and deployed dashboards to track revenue and operational KPIs for clients and internal teams, enabling data-driven decisions and faster incident detection. Wrote and debugged TypeScript and Solidity code with Unix and Web3 tools to support production and platform enhancements. Collaborated with engineering teams to enhance system reliability and streamline support workflows. Supported customer integrations to ensure seamless onboarding and faster go-live timelines.

Technical Support Analyst at Chainlink Labs

September 30, 2024 - August 27, 2025

Led architecture and integration of Chainlink products with decentralized applications across EVM and non-EVM blockchains, enabling enterprise and developer adoption. Delivered high-impact projects and POCs, accelerating client go-lives and expanding ecosystem footprint. Diagnosed and resolved complex developer and node operator issues, reducing resolution time by 20% and improving platform stability. Collaborated with product and engineering teams to define roadmap priorities and improve product reliability. Integrated Grafana and Prometheus for real-time observability, facilitating proactive incident detection and recovery. Developed and deployed smart contracts in Solidity and Rust integrating Chainlink services. Built automation workflows in Python and Go, improving system efficiency by 35%.

Developer Relations Intern at StackTribe Pte Ltd

June 30, 2023 - August 27, 2025

Created educational content for StackUp, a learn-and-earn platform, growing the developer community to over 200,000 active learners. Authored and delivered tutorials on Web Development (HTML, CSS, JavaScript, React), Blockchain Development (Solidity, Rust), and Data Science (Python, R, SQL), increasing content engagement by 25%. Collaborated with leading blockchain teams including Avalanche, Arbitrum, Aptos, and Circle to design and publish product-focused learning modules, accelerating developer adoption. Created hands-on coding challenges integrating partner APIs and SDKs, fostering real-world application skills.