Strategic communications and marketing leader with 24+ years of global experience across financial services, technology, education, healthcare, and public sector initiatives. I specialize in benchmarking, thought leadership, stakeholder engagement, employee experience, and brand storytelling—turning complex data into actionable insights that improve reputation, client loyalty, and culture. Recognized with the UAE Golden Visa for contributions to literature and marketing innovation, I lead executive-level messaging and transformation strategies using AI-led analytics, digital and ESG imperatives, and emerging financial trends to strengthen alignment and drive measurable impact.

Sonal Chiber

Strategic communications and marketing leader with 24+ years of global experience across financial services, technology, education, healthcare, and public sector initiatives. I specialize in benchmarking, thought leadership, stakeholder engagement, employee experience, and brand storytelling—turning complex data into actionable insights that improve reputation, client loyalty, and culture. Recognized with the UAE Golden Visa for contributions to literature and marketing innovation, I lead executive-level messaging and transformation strategies using AI-led analytics, digital and ESG imperatives, and emerging financial trends to strengthen alignment and drive measurable impact.

Available to hire

Strategic communications and marketing leader with 24+ years of global experience across financial services, technology, education, healthcare, and public sector initiatives. I specialize in benchmarking, thought leadership, stakeholder engagement, employee experience, and brand storytelling—turning complex data into actionable insights that improve reputation, client loyalty, and culture.

Recognized with the UAE Golden Visa for contributions to literature and marketing innovation, I lead executive-level messaging and transformation strategies using AI-led analytics, digital and ESG imperatives, and emerging financial trends to strengthen alignment and drive measurable impact.

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Language

English
Fluent

Work Experience

Senior Consultant – Global Benchmarking, Analytics & Strategic Communications at Coalition Greenwich (A CRISIL company, part of S&P Global)
June 1, 2025 - Present
Partner with regional and global teams to execute strategic benchmarking and client insights initiatives tailored to the MEA region. Analyze complex datasets and translate them into actionable insights that inform executive decision-making and strategic planning. Lead benchmarking projects focused on market positioning, client experience, revenue growth, and operational efficiency. Engage with senior banking leaders to strengthen relationships, support transformation, and fuel innovation. Create executive-level thought leadership, market outlooks, and strategic briefs for C-suite and board-level audiences. Integrate AI-led analytics, digital transformation drivers, ESG imperatives, and emerging financial trends into advisory and benchmarking frameworks. Craft communications that bridge data, narrative, and performance, enhancing stakeholder alignment and impact.
Senior Communications Consultant & Marketing Specialist at Identity Global Group (COP28 PMO)
August 1, 2024 - September 22, 2025
Streamlined comms frameworks across PMO teams during COP28 delivery. Conducted communication audits and performance monitoring for stakeholder alignment. Co-created sustainability messaging, legacy reports, and event-specific campaigns.
Senior Consultant – Strategic Communications, Benchmarking & Advisory Coalition Greenwich (CRISIL/S&P Global) & Mantra Care at Greenwich (CRISIL/S&P Global) & Mantra Care
August 1, 2024 - Present
Led strategic benchmarking and Voice of the Client (VoC) programs across MEA banks and financial institutions. Delivered executive insights and advisory on market positioning, CX, and operational performance. Created high-impact C-suite briefs and strategic narratives aligned with AI, ESG, and transformation drivers. Designed and facilitated internal training and workshops on leadership, DEI, communication, and team engagement. Supported brand visibility and PR for wellness and education-led initiatives. Enabled culture change and people-centric communications through leadership enablement and storytelling.
Senior Communications Consultant & Marketing Specialist at Identity Global Group (COP28 PMO), UAE
August 1, 2024 - August 27, 2025
Streamlined communication frameworks across PMO teams during COP28 delivery. Conducted communication audits and performance monitoring to ensure stakeholder alignment. Co-created sustainability messaging, legacy reports, and event-specific campaigns.
Senior Consultant – Strategic Communications, Benchmarking & Advisory at Coalition Greenwich (CRISIL/S&P Global) & Mantra Care
August 1, 2024 - Present
Led strategic benchmarking and Voice of the Client (VoC) programs across MEA banks and financial institutions, delivering executive insights and advisory on market positioning, customer experience, and operational performance. Created high-impact C-suite briefs and narratives aligned with AI, ESG, and transformation drivers. Designed and facilitated internal training and workshops covering leadership, diversity, equity, and inclusion (DEI), communication, and team engagement. Supported brand visibility and PR for wellness and education initiatives and enabled culture change through leadership enablement and storytelling.
Senior Corporate Communications Consultant at MantraCare, UAE
July 1, 2024 - June 30, 2025
Designed and facilitated internal training and workshops on leadership, DEI, communication, and team engagement. Supported brand visibility and PR for wellness and education-led initiatives. Enabled culture change through people-centric communications, leadership enablement, and storytelling.
Senior Corporate Communications Consultant at MantraCare
July 1, 2024 - June 30, 2025
Designed and facilitated internal training and workshops on leadership, DEI, communication, and team engagement. Supported brand visibility and PR for wellness and education-led initiatives. Enabled culture change and people-centric communications through leadership enablement and storytelling.
Senior Communications Consultant & Marketing Specialist at Identity Global Group (COP28 PMO)
August 1, 2023 - July 31, 2024
Streamlined comms frameworks across PMO teams during COP28 delivery. Conducted communication audits and performance monitoring for stakeholder alignment. Co-created sustainability messaging, legacy reports, and event-specific campaigns.
Editor-in-Chief & Moderator at GEC Media Group
August 1, 2023 - September 22, 2025
Directed editorial teams and content strategy for tech and business events. Moderated panels at GITEX, GISEC, and global industry forums.
Editor-in-Chief & Moderator at GEC Media Group, UAE
August 1, 2023 - August 27, 2025
Directed editorial teams and content strategy for technology and business events. Moderated panels at major industry forums including GITEX and GISEC.
Senior Content Strategist at DFM (Freelance)
March 1, 2023 - September 22, 2025
Created cross-channel B2B content for finance, fintech, and capital market audiences.
Senior Content Strategist (Freelance) at Dubai Financial Market (DFM), UAE
March 1, 2023 - August 27, 2025
Created cross-channel B2B content for finance, fintech, and capital market audiences.
Senior Content Strategist (Freelance) at DFM
February 1, 2020 - March 31, 2023
Created cross-channel B2B content for finance, fintech, and capital market audiences, supporting content strategy and delivery across multiple channels.
Senior Content Strategist at DFM (Freelance)
February 1, 2020 - March 31, 2023
Created cross-channel B2B content for finance, fintech, and capital market audiences.
Marketing & Communications Lead at Forever Living Products ME
February 1, 2020 - September 22, 2025
Developed integrated campaigns, internal comms, and executive messaging. Acted as brand spokesperson and creative lead for regional outreach.
Marketing & Communications Lead at Forever Living Products ME, UAE
February 1, 2020 - August 27, 2025
Developed integrated campaigns, internal communications, and executive messaging. Acted as brand spokesperson and creative lead for regional outreach.
Marketing & Communications Lead at Forever Living Products ME, UAE
February 1, 2015 - February 29, 2020
Developed integrated campaigns, internal communications, and executive messaging for the regional organization. Served as brand spokesperson and creative lead for regional outreach, supporting marketing communications and leadership visibility.
Marketing & Communications Lead at Forever Living Products ME
February 1, 2015 - February 29, 2020
Developed integrated campaigns, internal comms, and executive messaging. Acted as brand spokesperson and creative lead for regional outreach.
Senior Journalist & Events Planner (Freelance) at Khaleej Times, Gulf News, The National, UAE
January 1, 2015 - September 22, 2025
Covered culture, business, and sustainability. Planned and hosted high-profile events.
Senior Journalist & Events Planner (Freelance) at Khaleej Times, Gulf News, The National, UAE
January 1, 2015 - August 27, 2025
Covered culture, business, and sustainability topics. Planned and hosted high-profile events.
Senior Journalist & Events Planner (Freelance) at Khaleej Times, Gulf News, The National, UAE
January 1, 2008 - December 31, 2015
Covered culture, business, and sustainability. Planned and hosted high-profile events, combining editorial work with event programming and coordination.
Senior Journalist & Events Planner at Freelance – Khaleej Times, Gulf News, The National
January 1, 2008 - December 31, 2015
Covered culture, business, and sustainability. Planned and hosted high-profile events.
Communications Manager at GEMS Education
January 1, 2008 - September 22, 2025
Managed corporate communications across India & UAE.
Communications Manager at GEMS Education, India & UAE
January 1, 2008 - August 27, 2025
Communications Manager at GEMS Education, India & UAE
January 1, 2003 - December 31, 2008
Managed communications and outreach to promote the school’s image and engage its community, supporting external and internal stakeholder communications.
Communications Manager at GEMS Education
January 1, 2003 - December 31, 2008
Managed communication and outreach to promote the school’s image and engage its community.
Corporate Relationship Manager at Citibank NA, India
January 1, 2003 - September 22, 2025
Managed corporate relationships and client communications.
Corporate Relationship Manager at Citibank NA, India
January 1, 2003 - August 27, 2025
Corporate Relationship Manager at Citibank NA, India
January 1, 2000 - December 31, 2003
Managed corporate client relationships, providing tailored banking solutions to support their business needs.

Education

MBA – Marketing & International Business at Amity Business School, India
January 11, 2030 - August 27, 2025
BA – Political Science at St. Xavier’s College, Mumbai
January 11, 2030 - August 27, 2025
MBA – Marketing & International Business at Amity Business School, India
January 11, 2030 - September 22, 2025
BA – Political Science at St. Xavier’s College, Mumbai
January 11, 2030 - September 22, 2025
MBA – Marketing & International Business at Amity Business School, India
January 11, 2030 - November 29, 2025
BA – Political Science at St. Xavier’s College, Mumbai
January 11, 2030 - November 29, 2025
MBA – Marketing & International Business at Amity Business School, India
January 11, 2030 - June 26, 2026
BA – Political Science at St. Xavier’s College, Mumbai
January 11, 2030 - June 26, 2026
MBA – Marketing & International Business at Amity Business School, India
January 11, 2030 - July 20, 2026
BA – Political Science at St. Xavier’s College, Mumbai
January 11, 2030 - July 20, 2026
The Art of Persuasive Writing & Public Speaking – Harvard at Harvard
January 11, 2030 - July 20, 2026
NLP Master Practitioner – Udemy at Udemy
January 11, 2030 - July 20, 2026
Digital Marketing – IIDE at IIDE
January 11, 2030 - July 20, 2026

Qualifications

The Art of Persuasive Writing & Public Speaking – Harvard
January 11, 2030 - August 27, 2025
NLP Master Practitioner – Udemy
January 11, 2030 - August 27, 2025
Digital Marketing – IIDE
January 11, 2030 - August 27, 2025
SAP SuccessFactors – SAP Core Skills
January 11, 2030 - August 27, 2025
The Art of Persuasive Writing & Public Speaking
January 11, 2030 - September 22, 2025
NLP Master Practitioner
January 11, 2030 - September 22, 2025
Digital Marketing
January 11, 2030 - September 22, 2025
SAP SuccessFactors
January 11, 2030 - September 22, 2025
Strategic Communications & Executive Messaging
January 11, 2030 - September 22, 2025
Client Advisory & Data-driven Insights
January 11, 2030 - September 22, 2025
Benchmarking & Thought Leadership
January 11, 2030 - September 22, 2025
DEI, Culture & Employee Engagement
January 11, 2030 - September 22, 2025
Public Speaking & Panel Moderation
January 11, 2030 - September 22, 2025
Brand Positioning & Content Strategy
January 11, 2030 - September 22, 2025
Change Management & People Development
January 11, 2030 - September 22, 2025
The Art of Persuasive Writing & Public Speaking – Harvard
January 11, 2030 - November 29, 2025
NLP Master Practitioner – Udemy
January 11, 2030 - November 29, 2025
Digital Marketing – IIDE
January 11, 2030 - November 29, 2025
SAP SuccessFactors – SAP Core Skills
January 11, 2030 - November 29, 2025
Strategic Communications & Executive Messaging
January 11, 2030 - November 29, 2025
The Art of Persuasive Writing & Public Speaking – Harvard
January 11, 2030 - June 26, 2026
NLP Master Practitioner – Udemy
January 11, 2030 - June 26, 2026
Digital Marketing – IIDE
January 11, 2030 - June 26, 2026
SAP SuccessFactors – SAP Core Skills
January 11, 2030 - June 26, 2026
Strategic Communications & Executive Messaging
January 11, 2030 - June 26, 2026
Client Advisory & Data-driven Insights
January 11, 2030 - June 26, 2026
Benchmarking & Thought Leadership
January 11, 2030 - June 26, 2026
DEI, Culture & Employee Engagement
January 11, 2030 - June 26, 2026
Public Speaking & Panel Moderation
January 11, 2030 - June 26, 2026
Brand Positioning & Content Strategy
January 11, 2030 - June 26, 2026
Change Management & People Development
January 11, 2030 - June 26, 2026
SAP SuccessFactors – SAP Core
January 11, 2030 - July 20, 2026

Industry Experience

Financial Services, Education, Healthcare, Government, Software & Internet, Media & Entertainment, Professional Services