I have over five years of experience in UX Design and Research, creating intuitive, user-centered solutions for complex systems. I lead end-to-end design processes, from user research to quick prototypes and usability testing. I excel at translating user needs into scalable experiences and ensuring usability throughout implementation. My strength lies in collaborating closely with developers, product owners, and stakeholders to deliver solutions that are both user-friendly and technically feasible. I recently relocated to Denmark after my husband started his dream job at LEGO. I’m now building a new life here and embracing the challenge of learning Danish. Outside of work, I enjoy fantasy novels, upcycling everyday items, and volunteering as a content creator for Dansk ICYE.

Sara Monacchi

I have over five years of experience in UX Design and Research, creating intuitive, user-centered solutions for complex systems. I lead end-to-end design processes, from user research to quick prototypes and usability testing. I excel at translating user needs into scalable experiences and ensuring usability throughout implementation. My strength lies in collaborating closely with developers, product owners, and stakeholders to deliver solutions that are both user-friendly and technically feasible. I recently relocated to Denmark after my husband started his dream job at LEGO. I’m now building a new life here and embracing the challenge of learning Danish. Outside of work, I enjoy fantasy novels, upcycling everyday items, and volunteering as a content creator for Dansk ICYE.

Available to hire

I have over five years of experience in UX Design and Research, creating intuitive, user-centered solutions for complex systems. I lead end-to-end design processes, from user research to quick prototypes and usability testing. I excel at translating user needs into scalable experiences and ensuring usability throughout implementation. My strength lies in collaborating closely with developers, product owners, and stakeholders to deliver solutions that are both user-friendly and technically feasible.

I recently relocated to Denmark after my husband started his dream job at LEGO. I’m now building a new life here and embracing the challenge of learning Danish. Outside of work, I enjoy fantasy novels, upcycling everyday items, and volunteering as a content creator for Dansk ICYE.

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Experience Level

Expert
Expert

Language

Danish
Beginner
English
Fluent
Italian
Advanced

Work Experience

UX Researcher and Designer at Gamucat EX
July 1, 2025 - Present
Supporting the team in establishing UX Research practices and organizing documentation for a Danish indie gaming startup developing its first online game Tectonicus. Recruiting users and creating usability tests for a new board game aimed at crowdfunding campaign success. Collaborating with developers and digital artists to ensure features follow UX guidelines by designing wireframes and contributing ideas during ideation sprints. Working within a multi-national team in 3-week Scrum sprint cycles.
Career Break & Relocation
July 1, 2025 - August 27, 2025
After relocating from Ireland to Denmark, focused on personal growth, culture integration, and continued professional development. Learning Danish through the government language program, building personal UX and creative projects with local collaborators. Serving as a board member at Dansk ICYE as event organizer and content creator supporting international volunteers and community integration.
Senior UX Researcher and Designer at Aer Lingus, Airline
December 1, 2024 - August 27, 2025
Led end-to-end UX research and design initiatives focused on establishing UX concepts and improving digital products (web, app, communication channels) for Ireland’s flagship airline. Designed a notification system improving airport experience for connecting passengers, reducing staff workload and operational costs. Led UX design for post-booking experience redesign, improving usability and defining user journeys for over 11 million customers and increasing product awareness by 80%. Maintained and improved usability creating rapid prototypes and wireframes, conducted iterative testing using qualitative and quantitative methods.
UX Researcher Intern at Guidewire Software Inc
November 30, 2021 - August 27, 2025
Redesigned an online motor insurance quote service by conducting qualitative research and 1:1 user interviews to uncover purchasing decision drivers. Performed heuristic evaluations of existing insurance flows and presented wireframes to designers. Synthesized findings into actionable insights and presented to stakeholders to support shared ownership of design decisions.
UX and Product Designer (Freelance) at Freelance
November 30, 2019 - August 27, 2025
UX Designer at Apmarr: facilitated workshops and interviews with patients affected by severe rheumatic pathologies to improve at-home monitoring app. Interior Designer at ARarchitetti Studio: supervised product installation projects for international clients including Nivea, Chopard, and Loro Piana focusing on in-store customer experience. Product Designer at Opendo & Fondazione TOG: designed and self-produced award-winning 3D-printed assistive tool for children with brain injuries to enable independent drawing and writing.

Education

Master Degree in Service Design at Royal College of Art
September 1, 2019 - June 30, 2021
Bachelor Degree in Product Design at NABA - Milan
September 1, 2014 - June 30, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Travel & Hospitality, Gaming, Healthcare, Non-Profit Organization