I am an experienced AI Automation Engineer and Software Engineer based in Indonesia, passionate about developing innovative AI-driven customer service solutions and streamlining digital workflows. Throughout my career, I have successfully managed cross-functional teams and delivered enterprise software solutions within budget and on schedule, leveraging agile methodologies like Scrum and Kanban. I enjoy working on complex technical projects involving AI integration, content automation, and full-stack software development. With a strong background in computer science and real-world experience in multinational environments, I thrive on collaborating with clients and teams to build efficient, scalable digital products that enhance user experience and operational efficiency.

Dionysius S. Senta

I am an experienced AI Automation Engineer and Software Engineer based in Indonesia, passionate about developing innovative AI-driven customer service solutions and streamlining digital workflows. Throughout my career, I have successfully managed cross-functional teams and delivered enterprise software solutions within budget and on schedule, leveraging agile methodologies like Scrum and Kanban. I enjoy working on complex technical projects involving AI integration, content automation, and full-stack software development. With a strong background in computer science and real-world experience in multinational environments, I thrive on collaborating with clients and teams to build efficient, scalable digital products that enhance user experience and operational efficiency.

Available to hire

I am an experienced AI Automation Engineer and Software Engineer based in Indonesia, passionate about developing innovative AI-driven customer service solutions and streamlining digital workflows. Throughout my career, I have successfully managed cross-functional teams and delivered enterprise software solutions within budget and on schedule, leveraging agile methodologies like Scrum and Kanban.

I enjoy working on complex technical projects involving AI integration, content automation, and full-stack software development. With a strong background in computer science and real-world experience in multinational environments, I thrive on collaborating with clients and teams to build efficient, scalable digital products that enhance user experience and operational efficiency.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Advanced
Indonesian
Fluent

Work Experience

Technical Project Manager at Singapore Multinational Software Company
April 30, 2025 - August 27, 2025
Led cross-functional development teams of 15 developers across multiple time zones delivering five+ enterprise web applications quarterly, consistently meeting deadlines and budget allocations. Coordinated stakeholder communications between technical teams, business units, and C-level executives across five+ Southeast Asian countries, reducing project delivery times and improving risk management. Implemented Scrum and Kanban methodologies with CI/CD pipelines, increasing team productivity and software quality while managing concurrent projects for Southeast Asian clients.
AI Automation Engineer at Digital Hero Indonesia
January 1, 2025 - Present
Developed customer service agents integrated with WhatsApp to automate conversational AI workflows, achieving over 70% efficiency in customer support times. Built automated newsletter systems using AI content generation and workflow automation tools, reducing manual news research by 80% for clients and personal projects. Streamlined end-to-end content creation processes utilizing low-code tools such as n8n and make.com, and AI model integrations including Perplexity Sonar, OpenAI, and Claude Sonnet, resulting in 90% faster content delivery within a small team of four.
Software Engineer at Singapore Multinational Software Company
November 1, 2023 - August 27, 2025
Implemented server-side rendering using Next.js achieving 95% SEO improvement and 40% organic traffic increase across eight+ client applications. Integrated 15+ third-party APIs within a Docker microservices environment using Jenkins CI/CD and JIRA integration, reducing deployment time and creating a seamless deployment process. Developed custom meta tags system and CSS editor dashboard, reducing client customization requests by 70% while improving user experience.
Software Engineer at Social Bread
May 1, 2023 - August 27, 2025
Developed full-stack SaaS platform using Next.js and Flutter, implementing RESTful APIs, real-time data synchronization, and responsive UI components for content creator workflows. Built cross-platform mobile application with offline functionality and cloud integration, serving content creators and business owners with seamless data management capabilities. Collaborated in production deployment to App Store and Google Play Store, contributing to CI/CD pipeline implementation and application testing for a VC-funded startup environment.

Education

Master of Computer Science at University of Pelita Harapan
January 1, 2022 - September 30, 2023
Bachelor of Computer Science at University of Pelita Harapan
August 1, 2018 - November 30, 2021

Qualifications

Meta-Certified Digital Marketing and Social Media Marketing Specialization
January 11, 2030 - August 27, 2025

Industry Experience

Software & Internet, Education, Financial Services, Media & Entertainment, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert

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