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I am an experienced RPA and AI consultant with over 18 years in the IT and BPM industry. My expertise spans full cycle RPA and AI implementations, process assessments, solution design, and business case creation. I have managed multiple complex projects and delivered valuable automation solutions for various sectors including banking, finance, insurance, healthcare, telecom, and utilities. I enjoy driving business process transformations through automation and AI technologies. Leading workshops and training for clients and internal teams is something I take pride in, alongside partnering with sales teams to deliver technical and commercial proposals. I am passionate about exploring new tech, playing cricket, and traveling during my leisure time.…I am an experienced RPA and AI consultant with over 18 years in the IT and BPM industry. My expertise spans full cycle RPA and AI implementations, process assessments, solution design, and business case creation. I have managed multiple complex projects and delivered valuable automation solutions for various sectors including banking, finance, insurance, healthcare, telecom, and utilities. I enjoy driving business process transformations through automation and AI technologies. Leading workshops and training for clients and internal teams is something I take pride in, alongside partnering with sales teams to deliver technical and commercial proposals. I am passionate about exploring new tech, playing cricket, and traveling during my leisure time.

Ravindra Kumar

AI Engineer, Project Manager, Data Analyst, +1

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I am an experienced RPA and AI consultant with over 18 years in the IT and BPM industry. My expertise spans full cycle RPA and AI implementations, process assessments, solution design, and business case creation. I have managed multiple complex projects and delivered valuable automation solutions for various sectors including banking, finance, insurance, healthcare, telecom, and utilities. I enjoy driving business process transformations through automation and AI technologies. Leading workshops and training for clients and internal teams is something I take pride in, alongside partnering with sales teams to deliver technical and commercial proposals. I am passionate about exploring new tech, playing cricket, and traveling during my leisure time.…I am an experienced RPA and AI consultant with over 18 years in the IT and BPM industry. My expertise spans full cycle RPA and AI implementations, process assessments, solution design, and business case creation. I have managed multiple complex projects and delivered valuable automation solutions for various sectors including banking, finance, insurance, healthcare, telecom, and utilities. I enjoy driving business process transformations through automation and AI technologies. Leading workshops and training for clients and internal teams is something I take pride in, alongside partnering with sales teams to deliver technical and commercial proposals. I am passionate about exploring new tech, playing cricket, and traveling during my leisure time.

Available to hire

I am an experienced RPA and AI consultant with over 18 years in the IT and BPM industry. My expertise spans full cycle RPA and AI implementations, process assessments, solution design, and business case creation. I have managed multiple complex projects and delivered valuable automation solutions for various sectors including banking, finance, insurance, healthcare, telecom, and utilities.

I enjoy driving business process transformations through automation and AI technologies. Leading workshops and training for clients and internal teams is something I take pride in, alongside partnering with sales teams to deliver technical and commercial proposals. I am passionate about exploring new tech, playing cricket, and traveling during my leisure time.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Advanced

Hindi

Advanced

Work Experience

Business Consultant/Analyst at Tech Mahindra Ltd.

February 1, 2022 - Present

Managed 30 full cycle RPA and 10+ Agentic AI & GenAI projects including 8 POCs and 50 Process Assessments. Delivered 4 GenAI use cases, developed project plans, executed status meetings, managed project risks, and collaborated with internal and client stakeholders. Conducted business process assessments, defined RPA value propositions, curated automation roadmaps, prepared business cases and demos. Extensive documentation experience across the RPA & AI lifecycle. Led workshops and trainings, supported sales with technical and commercial RFP responses. Worked across domains including Banking & Finance, Insurance, Healthcare, Telecom, and Utilities. Successfully deployed 10+ Agentic AI and GenAI use cases for Microsoft client.

Consultant/Automation Professional at British Telecom

January 31, 2022 - August 27, 2025

Responsible for full lifecycle RPA solutions including identifying automation opportunities, gathering requirements, implementing, testing, and deploying automations using Blue Prism and Automation Anywhere. Experienced in business process improvements and process re-engineering. Designed insightful visualization dashboards for analytical models.

Software Engineer at CenturyLink Technology

August 1, 2018 - August 27, 2025

Worked with Automation Anywhere, VBA, and Macros for report and web-based application automation. Liaised with cross-platform teams to resolve dependencies, anchored knowledge management, created proof of concepts for pre-sales reports, and conducted impact analysis of requirements.

Sr. Business Analyst (Quality Analyst) at United Health Group

March 1, 2016 - August 27, 2025

Executed SQL queries to extract data, developed automation framework for report generation using VBA/Macros scripts, carried out software analysis and maintenance, analyzed data performance, and conducted gap analysis with insights using Excel charts and pivot tables.

Sr. Associate at EXL Service Ltd.

December 1, 2014 - August 27, 2025

Generated reports, created MIS reports, performed data analysis including floor planning, measured performance levels, and created dashboards.