Available to hire
Hi, I’m Riham Rafik, a Marketing & Social Media Manager with 10+ years of experience across agency and brand environments in the GCC. I excel at leading cross-functional teams, crafting content and publishing calendars, and driving performance via paid media and digital campaigns.
As a lifestyle and luxury fashion influencer with 200K+ followers, I bring trend-led storytelling and a premium aesthetic to brand narratives. I’m passionate about building strong client partnerships, turning insights into action, and delivering measurable growth across markets in the UAE and beyond.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
Arabic
Fluent
English
Fluent
French
Beginner
Work Experience
Business Development Manager at FreeZoner / FreeZoner 360
January 1, 2021 - PresentLeading the marketing department to evaluate and optimize marketing strategies, generate new business leads, develop and manage budgets, oversee branding and promotional campaigns, and manage sales and marketing staff. Promoting the brand at trade shows and industry events while building and converting a solid pipeline of opportunities. Directing a social media team to engage audiences across various media channels and evaluating partnership and sponsorship opportunities. Monitoring and proactively increasing social traffic, growth, and engagement performance to maximize effectiveness.
Public Relations and Social Media Manager at Golden Star Tourism Company
December 31, 2018 - August 27, 2025Developed marketing communications plans including strategy, goals, budget, and tactics. Regularly reviewed and optimized all advertising campaigns for positive ROAS. Built and maintained a solid pipeline of opportunities exceeding sales and marketing objectives. Created and managed Google Ad campaigns (SEM) and maintained social media strategies on platforms like YouTube, Twitter, LinkedIn, Facebook, Instagram, Twitch, and TikTok. Published daily marketing content and directed social media engagement. Managed media inquiries, interview requests, and created content for press releases, byline articles, and keynote presentations. Maintained strong regional network with press and influencers, ensured SEO rankings, and tracked marketing campaigns using Google Analytics and analytics reports to recommend optimizations.
Marketing and Sales Manager at Oot Agency
December 31, 2021 - August 27, 2025Responded to and managed discussions and sentiments regarding the group on social platforms. Stayed updated with social media trends and proposed them to marketing verticals. Managed paid social campaigns across multiple platforms and navigated Ads Manager for effective promotion. Transformed data into actionable insights for content stakeholders while managing platform relationships. Generated, edited, published, and shared daily content to build meaningful connections. Developed and trained PR colleagues and developed PR and advocacy plans with senior staff. Assisted with project administrative duties including contract setup, time approval, and accurate reporting with high accuracy.
Guest Relations Manager and Presenter at Dubai Film Festival
December 31, 2016 - August 27, 2025Interviewed guests and actors, introduced and hosted programs within television. Maintained contact with director and production team in studio gallery utilizing an ear-piece link. Provided flawless, upscale, professional, and high-class guest service experiences. Directed, coached, and managed guest relations team to ensure all standards and operating procedures were adhered to. Appraised team performance, produced reports, examined activities logbook, assigned tasks appropriately, and implemented controls scheduled daily.
Head of External Relations at Contractors Association
December 31, 2015 - August 27, 2025Broadcaster, Journalism, and TV at Hawas TV
December 31, 2014 - August 27, 2025Broadcaster, Journalism, and TV at Sharjah TV
December 31, 2013 - August 27, 2025Marketing & Social Media Manager at Independent / Freelance
January 1, 2023 - PresentLead integrated marketing and social media strategies for multiple clients. Manage content strategy, publishing calendars, and paid media. Supervise creative teams and ensure quality execution. Act as key point of contact between clients and internal teams. Supported sales growth through marketing initiatives; managed branding and digital campaigns; built and maintained strong client pipelines.
Business Development Manager at AO US Marketing Agency (Freezoner / Freezoner360)
January 1, 2021 - January 1, 2023Drive business development and client growth for a UAE-based marketing agency. Build and nurture a strong client pipeline, lead cross-functional collaboration, and translate market insights into growth strategies.
Marketing & Sales Manager at OOT Agency
January 1, 2018 - January 1, 2021Planned and executed multi-channel marketing campaigns. Oversaw social media strategy, calendars, and performance analytics. Worked closely with clients to adapt campaigns based on insights and KPIs. Strengthened agency branding and communication.
TV Presenter, Producer & MC at Humanagement Agency
January 1, 2015 - January 1, 2017On-screen presenter and interviewer for major media platforms and events. Producer and content contributor for lifestyle, morning, and talk shows. Worked across live broadcasts, outdoor reporting, and studio productions; known for storytelling, professionalism, and strong delivery.
Education
Bachelor Degree in Mass Communication (Broadcast Journalism, TV, and Radio) at Sharjah University
January 11, 2030 - August 27, 2025Course of Strategic Marketing at American University of Sharjah
January 1, 2014 - January 1, 2015Bachelor’s Degree in Mass Communication (Broadcast Journalism, TV & Radio) at University of Sharjah
January 1, 2010 - January 1, 2014Qualifications
Industry Experience
Media & Entertainment, Travel & Hospitality, Professional Services, Financial Services, Retail
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Hire a Social Media Manager
We have the best social media manager experts on Twine. Hire a social media manager in Dubai today.